Suzuki of Van Nuys

Excellent service! Knowledgeable people cheapest around, don’t mind the appearance they are a Authorized Dealer keep that in mind all parts come from there when other shops have to Iorder themselves anyway. Awesome people first check in. Been here 10 plus now spent okover 4000 dollars worth every penny! In parts and service!

Fantastic buying experience!!! Wanted to get our son a new DR Z70 and went looking at the mega-​malls just to realize the hike in the price they charge for shipping/​handling. Did some research, found this dealer and can’t me more satisfied. Asked for an OTD price over the phone and it was the exact same price that I eventually paid! NO BS, no run around — just excellent customer service all the way around. HIGHLY recommend for any Suzuki purchase!
Will definitely be looking here for future Suzuki motorcycle purchases and any service needed for our Suzuki!

I have an ’01 Suzuki GSXR-​1000 that I have taken to this dealer since I purchased it. I generally buy my parts and then I take them to Nawaz and schedule a time to bring my bike to the shop. I purchased some items directly from them and I noticed on my receipt I had not taken delivery. I called Nawaz and mentioned this to him and from that point on our relationship has not been the same. He made me feel as though I was being dishonest and it clearly showed on my receipt that the parts we not delivered to me. I even mentioned this to Nawaz and he never addressed it. He did give me the parts, but when I was attempting to schedule a maintenance time for my bike, he would say that he hadn’t had a chance to read my email but he did mention that one of the items on my list the mechanic refused to install. Mind you, I do spend a considerable amount of money whenever I have something done to my bike. I asked Nawaz why does it seem as though I am begging him to spend my money in his shop and he didn’t respond. He then said he would look at the email and call me the next day. That never happened and subsequently I took my beloved bike to Mark George at MotoMD Powersports and I couldn’t be happier.

I have a 2000 VXL 1500LC Intruder I call Suzie that is starting to show her age. She was in there last year because the wiring harness (very expensive repair) was failing. But Boyd the Mechanic, can’t say enough good things about him, did a work around and saved me like $ 800 bucks. But he warned me that wasn’t going to last forever. So I went shopping for another bike but hadn’t found one that was just perfect yet. So when I tried to start riding the Suzie again I was having trouble getting it started again. I brought it down to the shop. I was sure that I was going to have to replace the wiring harness as Boyd told me it might not work forever the workaround.
Well instead of not saying anything and just replacing the harness and charging me $ 800 bucks.. . Nawaz and Boyd were honest! Boyd went to work on the bike and diagnosed the issue. It wasn’t the harness. It was something else that cost only $ 127.00 and easy to fix. They could have easily lied to me like some other shops I have been to with other bikes. They could have fixed that $ 127.00 problem and claimed it was the wiring harness. But they didn’t do that. I have total confidence in Nawaz and Boyd.
This is the main reason I appreciate this shop so much. They are so honest and reasonable when it comes to repairs. I read the review recently about how they were not as low a price on a bike that someone else had cheaper but I didn’t think that is a reason to give someone a bad review. People have to charge what they can to be profitable. Business is business. And they will always have my business.
Now if Nawaz was selling Honda F6B’s I would have bought my new one from him! LOL.

Maybe it’s because I’m a woman rider; who knows? (This is about buying a bike here, not having it serviced.) Nawaz was so incredibly rude via email to me about a 2014 Suzuki S40 he wanted $ 5500 for (this is the current asking price for a 2015 S40 right now). When I offered $ 4500 out the door for this bike, considering that another dealer in Temecula (2 hour drive) was offering the same brand-​new bike for $ 3999, this is what I dealt with:
On Wed, May 27, 2015 at 12:29 PM, sukukiofvannuys
wrote:
Laura:
Thank you for your interest in purchasing a Suzuki S40.
The price you quoted from another dealer — is it out the door price?
Thank you.
Nawaz
Sales
818−994−2882
On 5÷27÷2015 1:59 PM, Laura wrote:
Hi yes $ 3999 not including taxes and fees (Suzuki dealer in Temecula).
On Wed, May 27, 2015 at 3:11 PM, sukukiofvannuys
wrote:
Laura, you need to find out out the door prices.
We do not charge any set or freight charges — just tax and title!
On 5÷27÷2015 3:21 PM, Laura wrote:
HI — that is out the door:
.
I really don’t want to drive 2 hours each way to buy the bike so that’s why I’m trying to buy local for around this price.
sukukiofvannuys
Wed, May 27, 2015 at 4:15 PM
To: Laura
Thank you — It does say that it is $ 3999 plus fees.
Why don’t you just call them and ask the out the door price!
THEN he called me twice and left two disjointed phone messages. He quoted me an out-​the-​door price for the SAME bike of more than $ 6200! HAHAHA
Guess where I’m going tomorrow? As an aside and for comparison, when I talked with a salesman at LA Cycle Sports, he told me to jump on the deal. Kinda wish LA Cycle Sports had the bike to save me the drive, but a girl wants what a girl wants!

Took my K7 GSXR600 in for a charging issue and the manager was very friendly and helpful. He worked with me on every aspect of the transaction and gave me an amazing deal. I got my bike back in the best mechanical condition it has ever been in!
Be sure to make an appointment in advance if you bring it on the weekend!
Very friendly and highly recommended.

I would like to thank Nawaz and his wife for an extremely easy, pleasant, and quick deal on my new Suzuki DR650. My brother had purchased his bike there a few years ago and spoke very highly of Nawaz and his shop. I had no doubt that things would go smoothly.
I started out by requesting a quote on-​line. Less than 10 minutes passed by and I had a message in my inbox from Suzuki of Van Nuys. We emailed back and forth for the next half hour (I did NOT want to talk on the phone… email is my preferred method of communication) They extended an offer (and a pretty good one at that) along with the possibility of Zero down Zero Interest. We made the deal… right on line (I was able to do all of the loan docs on-​line and was approved within a half hour)
I made arrangements to pick up the bike at 10:30 am on a Monday. Yes, a MONDAY… his shop is open Monday’s too (limited hours… only till 2pm or so) but hey, he’s open on MONDAY! Bike was ready right at 10:30 am as agreed. Signed some papers, swapped some stories, Nawaz loaded my bike on to my trailer.
NO Surprises, NO hidden fee’s, NO BS of any kind. He’s a straight forward business man with a nice selection of bikes and the no nonsense deals that as a consumer I really appreciate. Nawaz and his wife are both very nice, decent, straight forward business owners who know how to sell bikes! They were very respectful of my time and didn’t waste a minute of it.
Five Stars!

Nawaz is the man! I don’t go to anyone else for my oem parts on my Gsxr. I have lost count of how many times Nawaz and his mechanic have fixed something on my bike that I messed up while trying to fix myself. What I love about this place the most though is their honesty. Long story short I wouldn’t trust anyone that I know as of now other than Suzuki of Van Nuys to wrench on my bike.

Went here for my first moto service. Really couldn’t ask for anything else. I drove 50 miles based solely on the other Unilocal reviews, and I was not disappointed. Fair price, good work.
The owner is a nice, down-​to-​earth guy, and I feel his mechanic took as much care as I would have working on my new bike.

I had a extremely pleasant experience working with Nawaz on the purchase of a Boulevard M50. Nawaz was very professional, honest, friendly, personable, efficient, informative… and very fair with the price (which included honoring an email quote he sent me). He offered me a great deal that I couldn’t pass up, and his shop rate is also reasonable. He even arranged for the bike to be delivered, and gave me the completed paperwork to get a $ 100 rebate check from Suzuki for the MSF Rider Course that I recently took!
After the sale, he has been very helpful and prompt working with me to buy accessories at a good price.
He is not the closest Suzuki dealer to me, but well worth the drive.
I’ve had the best experience I could have imagined at a dealership working with Nawaz, and I look forward to working with him for many years to come!

Nawaz is an honest and respectable man. Over the course of owning my 2007 Suzuki GSXR-​750, I’ve gone through different mechanics, finding a problem with the prior one. The last mechanic who ‘knew’ what he was doing, messed up on installing my clutch plates, placing them in the wrong order, causing them to slip and burn up easily.
When I brought my bike here, the first thing Nawaz did was go over all of my options of what types of plates I could get, all the different prices for them, and how they would perform to his best knowledge. In no way did I feel pressured to leave my bike there or to buy anything, however with the information he provided me I felt more secure about my final decision. I ended up leaving my motorcycle with him, and the following day he called me explaining what was wrong with the old clutch plates, he was the one who told me about what the prior mechanic did wrong.
The thing is, I also purchased the GSXR off of him, and regret not sticking with him in the first place. My motorcycle is now reaching 55,000 miles, and to this day still runs perfect, if not, better than most bikes of fellow riders that have around 20k miles.
Nawaz did my tune-​ups, minor and major repairs, and has helped keep my GSXR in top shape, and perfect running condition.
I would always highly recommend him for almost anything you need done, he’s an honest man and wont ever hide anything from you. For example if you go in to fix one object, and he realizes something else is wrong, he WILL call you and explain what else is wrong and ask if you want to get that fixed also or leave it alone, with his honest and expert opinion about what you should do, and he doesn’t pressure you into feeling like you should do anything.
I will continue to come to him for my maintenance and any other services I might need in the future.
–Jesus S.

I was recently looking to buy a Suzuki Burgman and I checked in here to look around. Nawaz was very helpful and offered a great price, but, through no fault of his, I ended up buying the bike elsewhere.
Six hundred miles later, it’s time for my first service. The Suzuki dealership near me wanted $ 385 and four hours. The place I bought it from (about 30 miles away) said they’d do it for $ 285 and four hours. Then, I remembered Van Nuys Suzuki (about 7 miles away). Nawaz quoted me $ 150! But wait, after it was done, he realized that he charged me the price for the larger Burgman, so it was actually $ 140! They got it done in two hours.
Then, we were talking about the fact that I had just completed the MSF RiderCourse. He asked me if I got the Suzuki RiderCourse incentive form. «What’s that?», I said. Nawaz says, «Oh, if you buy a new Suzuki and then take the course, Suzuki will send you a check for $ 100. Your dealer didn’t tell you that?»
Anyway, now I have place to get my new bike service and buy anything I need for it. Smart. Economical. Trustworthy.

I called ahead and the lady on the phone had a bit of an accent and didn’t know very much but she went to talk to someone else to get the answers and put him on the phone for me. The gentleman said he did not have any appointments and I should just drop by. My first service would be done in two hours. I dropped off my bike in the back in the alley in front of their service garage. Got a phone call when it was ready. Came back paid and picked up. it was all completed quickly and professionally. They were thorough, pointed out what they had done and asked if I wanted any adjustment done for free. I had a great experience and would recommend anyone needing service on their Suzuki to come here. Thanks! I’ll be back for my 3k tune up!

Called asking about a part for my bike. They told me they would call me back later that day or the next. Days later they still hadn’t so I called and they hadn’t even looked into it yet (weren’t ever going to) so they said they’d call me back again. They did and I promptly told them I wanted the service done and the part installed and they told me they would receive the part by the following Monday. Never called, probably never ordered the part.
Sorry but the customer service is non-​existent here.

Great and friendly service at a great reasonable price.
I brought my 2012 gsxr 750 in for its first service and I was able to drop it off and pick up the same day. With an appointment of course.
I live about 25 miles one way from this dealer and I will continue to go there for all my services after this first experience.
Thanks guys! See you in 3k miles.

This is my neighborhood dealership when I need something for the SV650. So far I have found that their parts are on par or cheaper than that of other dealers. Cost for tire changes is awesome and much less than most places. 20/​tire if you bring the tire/​wheel in with you. Not sure how much they charge to take it off the bike but they are quick and very nice. They have a limited gear selection but some decent things.

This place is way helpful and awesome. Vince is probably one of the most knowledgeable bike guys that work for a dealership and isn’t doing the wrenching.
Came in for some tires and they were happy to price match for a deal I found somewhere else. Went to Bleeps down the street while I waited and had a great breakfast.
I just got back into riding and was wondering where I was gonna take my bike for service. I think I just found the place.