A-1 Exteriors

MINUS 10 000 stars!
AVOID!!! AVOID!!! AVOID!!! AVOID!!!
THIS COMPANY MUST BE AVOIDED AT ALL COSTS!!!
They did a roof for my parent’s house at the end of November in 2009 (which makes the «workmanship guarantee» LESS than 6 months out of date. Before my Dad died he was so happy because he «got Mom a good roof with a 20 year guarantee», as he was LED TO BELIEVE BY THIS UNSCRUPULOUS COMPANY.
LET ME BE CLEAR: HE WAS LED TO BELIEVE THAT IF THERE WERE ANY PROBLEM WITH THIS ROOF FOR 20 YEARS, IT WOULD BE GUARANTEED AND FIXED AT NO COST.
I noticed a leak during a heavy rain in mid-​may (Less than 5 months out of date) in the garage. I had noticed also that where the vents were done it leaked, whereas it didn’t leak before. When I called to ask to make an appointment to have it looked at (because after all, we had a 20 year guarantee/​warranty, right? Eye roll), «Troy» IMMEDIATELY took an attitude with me, and made an excuse not to come by, and «would do it next week». He never called. WHAT a surprise.
I called him back today. He said that since it was (less than 6 months) out of the workmanship warranty, he would NOT EVEN LOOK AT IT WITHOUT CHARGING ME.
ARE YOU KIDDING!!!
At the VERY LEAST this creep, AFTER TAKING MY PARENT’S $ 6,000 could have at LEAST come look at the mess HIS COMPANY made, but NO — he wanted to charge for it. Just because I only noticed it in May does NOT mean that it hasn’t been there for MONTHS or MORE. Especially since the plywood is SOAKED.
Another contracter will fix my roof, thank you very much! And if I have ANYTHING to do with it, THIS company, who apparently enjoys RIPPING OFF SENIOR CITIZENS, will be OUT of business.
Of course they’ll probably rise again as some other skanky and unscrupulous fly-​by-​night shyster company. This company is based out of Hillsboro Oregon with a Washington license and phone number. Don’t even WASTE YOUR TIME on these people.
AVOID THIS COMPANY AT ALL COSTS!!!