Advantage Heating and Cooling

These people are very good at what they do and their prices are reasonable. No HVAC job is going to be cheap, if you do it the proper way. But the Advantage team are true professionals and my experience has been that they’re worth every penny.
From Pam, who called ahead of time to let me know when to expect their tech, to Chris who did a cleaning to Jeff who fixed a problem that three other companies couldn’t diagnose, I was very satisfied with their service.
And friendly, too!

I received service by Jeff and John. They did a great job on routine maintenance and trouble shooting an issue with my a/​c. Really good folks. They showed up on time, they were clean, professional and efficient. I’ll be using Advantage going forward.

I called Advantage Heating and Cooling as our air conditioner was not working this month. The owner Matt came by at 8PM, did a quick trouble shoot and isolated the problem to a circuit breaker in the electrical panel. Besides that, he did a quick check on the performance of the AC unit to ensure there was no internal short circuit and that it was cooling adequately, which it was. Matt was very pleasant, efficient, knowledgable and thorough. This is our second encounter with Advantage, and we are very pleased, yet again!

I recently had a ductless heat pump installed in my home by Advantage Heating and Cooling. They did an AMAZING job with the heat pump and assisted me with the rebate available from the county. I can’t recommend them enough. Thank you!!!

I seriously would not trust anyone else when it comes to my heating system. I have used Advantage heating and cooling for the last 3 years. I initially got other quotes but Advantage was the most reasonable, friendly, professional and honest company by far!
There is a lady that did a bad review on Advantage that is in my opinion completely absurd!
Advantage heating has been in business as a family business for the last 35 years. Their reputation is important to them, and rightfully so.
The service and professionalism that you get from them is leaps and bounds above any other company around! Give them a call you won’t be sorry!
Monique Rice

Based in your response, the public needs to hear the full story. Prior to listing our house we had NW Natural inspect all our gas appliances, then we had another company come out and clean our furnace. Both said it was in great shape. Then we had a pre-​inspection and the inspector also said it was in good shape but a wire to an air circulation thing had been disconnected. It wasn’t required but we wanted the house to be perfect so we called out this Advantage to install that. Keep in mind, Advantage arrived than 24 hours (closer to 12) from this inspection.
Advantage came out and completely dismantled our furnace in about 4 places and REWIRED THE CIRCUIT BOARD so it wouldn’t work and told us they’re required to do this (which other companies I spoke to disputed) and told us we needed to pay $ 4000-​$ 8000 for a new furnace.
I immediately called out another company (he arrived very soon after they left) who came out and inspected it. It took him awhile to find the re-​wire job but once it was back together he said it was in good shape.
This company said that Advantage is known to do this type of stuff and it angers him that they gouge people who can’t afford it. He also said that they’re vindictive and it’s a small community so when he have sent me a copy of his bill to forward to Advantage, he removed his name from the bill so he wouldn’t be retaliated against.
Yes they did offer to come out with NW Natural but I was advised not to let them because they could mess with my furnace when that NW Natural person wasn’t looking and couldn’t be trusted. I told him that was exactly my reasoning for declining.
I wanted Advantage to pay for my fees to have my furnace and circuit board put back together. In response Advantage sent me a certified letter that they would file an ethics complaint with the REALTOR board if I took it further (I’m licensed REALTOR in WA), proving what the other company said about Advantage being vindictive.
I contacted the President of the board, Terry Eccles-​Petit and she told me to go for it, that they have no chance of winning since it had nothing to do with my license and it would just spread the word of how unethical they were.
I was ready to go forward but my husband asked me not to because he couldn’t take anymore stress than they had already caused.
Unilocal is a free forum to express good and bad service. Most of my Unilocal are complimentary as I believe in sharing good service as well as poor service. If Advantage does anything else to cause my husband further stress, I’ll make sure to let Unilocalers know as well as to begin posting on Google and everywhere else. I won’t be bullied by threats. Consider yourself lucky I’ve only posted on Unilocal