C.H. Kruse Plumbing

We needed a plumber when our generalist contractor ended up unable to to install new shower fixtures during a bathroom remodel. I called the owner Ryan at the recommendation of an employee. I received excellent customer service from start to finish.
Ryan personally came out and assessed the situation and was able to promptly locate missing parts for the project. A couple days later, an employee named Donny came out to the house and completed the job. He was fast, and kept the work area clean. Even though he needed to cut through a bedroom wall to access plumbing behind the shower, he did it in such a clean, professional way that patching the sheetrock after he was done was a piece of cake. I was surprised at how quickly he took care of the job!
I highly recommend C.H. Kruse Plumbing for their excellent customer service and professional know-​how!

I am a local Realtor with Première Property Group and needed a plumber to do an air pressure test on the pipes for a winterized HUD home. These guys were the only local plumbers with the correct equipment that could make time for me. Not only were they on time and friendly but they were also very patient while we had to wait for the PUD to come out and turn on the electricity (they were supposed to have already done it but forgot). Once they did the test, the gentleman was so knowledgeable he was even able to diagnose the problem just using air, most plumbers would not have been able to do that. And he fixed the problem for free in a matter of minutes! I didn’t even ask for a diagnostic and repair, now that’s sevice! I will recommend these people to anyone!

Our kitchen sink had been backing up off and on for a few months when suddenly the problem became more like, «Oh, the sink WON’T drain now.» Great… We chose CH Kruse because of all these awesome reviews on Unilocal and we’re now pleased to throw our positive review out there as well. The plumber showed up on time as schedule, quickly snaked the sink drain, found a gross ball of solid cooking oil (presumably from the previous owners, as I never dump oil down the sink) and just like that, my sink drains again! Prices were far, service was quick. Hopefully I won’t HAVE to be a return customer, but if the situation arises, I will definitely be calling them again. Thumbs up.

Just called to get a quote on a shower install and was told that they were too busy to give me a quote… I didn’t tell them that it needed to be right away or anything. I was shocked that a company would turn away business.

I am so happy I found this company. I had a toilet that was leaking and they were able to come out and fix the problem within 90 mins of the initial call. I also had a bathtub that needed to be replaced and they were able to replace it in a timely manner, respectable pricing and the guys were so friendly and nice. They have always gone above and beyond to make things right.

What a great experience. I never like paying for things, but when i do at least the service could be great. that is what a felt about Peter. He was curious, knowledgeable, and precise. Thank you peter for easing my money separation anxiety BTW — - You are invited to Thanksgiving if you don’t have plans..

We own a 1930 charmer and it has plumbing issues. Called KRUSE (because they are local and family owned) for several leaks that occurred. Peter came out on several trips to repair leaks – he was knowledgeable, friendly, and most importantly, effective.
This family owned business has integrity… That’s why they are now our go-​to Plumbers; and we ask for Peter by name.
Patrick & Julie R. (Halsey too!)

Had a problem with an Omni filter attached to the water heater. (Previous owner’s.) Was broken and leaking so I called Kruse’s on a beautiful, sunny Sunday and got Ryan’s voicemail. He called back within minutes to chat about the problem. Suggested I wait until the next day to save the money on a Sunday appt. A really friendly Kirk came out the next day and finished the job within an hour.
Plumbing… easy and stressless. AND I met some really nice people to boot.

Kruse has done 3 jobs for me now. They always do what they say. Latest job, back flow connect for my sprinkler system. Of course I didn’t excavate enough. They showed up, no complaints and got to work; excavating and finished the job in 1.5 hours. Of that 1 hour was excavating. My only plumber going forward for ANY job!

We are new to Vancouver & have never needed to hire a plumber before. So, our whole experience with Kruse Plumbing was new to us on several different levels.
We were looking to install a utility sink in our laundry room.
Initially our experience with Ryan was pleasant. However, as the quote process and scheduling of work progressed, the transaction got very confusing. It started out with a high quote, that we questioned, which resulted in a price adjustment. Most of our communication took place over email, so it was easy to access written information.
The plumber arrived promptly both times. We noticed the wrong faucet had been delivered with the sink and had to make sure we were getting what was stated in quote. The sheet rock repair guy didn’t show up at all, which resulted in a call to Ryan to see what happened. Sheet rocker eventually showed up 2 hours late, & wasn’t able to actually work until later that afternoon. That was a bit frustrating as our time had been planned around the work being done when scheduled.
As stated earlier, the whole quote was very confusing with Ryan going back & forth between a quote and what he called T & M. (which we had no idea what he was referring to.) In the end, we found out it was time & material. We requested a break down of the final bill. We received a defensive & unprofessional phone call from Ryan questioning why we wanted a itemized invoice. Several times he raised his voice and talked right over the top of any response.
We are satisfied with the work that was done, but we completely disappointed by Ryan’s behavior. Suffice it to say… it wasn’t an overall pleasant experience & will not recommend them.

Ryan is great. After the big freeze in Dec 2013, he not only dealt with the insurance, he re-​designed the piping in my floathome and handled two separate bills, one for the insured damage and one to re-​pipe the house.
The crew replaced all the PVC with PEX, and realigned the piping from under the home (where one would normally have need a diver) up into the house so it wouldn’t happen again. They were courteous, cleaned up every time and fun to have here. He even arranged to have the drywall repaired for me. Complete service with complete satisfaction. I would highly recommend these folks to work on any plumbing problems you have.

Called them with an issue. They were very upfront and referred us elsewhere. Thank you for not taking advantage of us to make a buck only to tell us we needed someone else to fix our problem. Great customer service!

I got some work done in March of 2014 and today my faucet started squirting water when I went to put on the new trim piece. I’m a single mom with two kids and having to turn my water off for any extended period of time is disastrous… they had someone to my house in less than a half hour the faucet fixed in less than 20 minutes and didn’t charge me anything. The guy left saying «nope we just want you to be happy with the work we do.» Told me to have a great night and was on his way. I couldn’t be happier and I hope I don’t need anymore work done anytime soon but if I do I won’t use anyone but them. Thank you!!!

Ryan is super! He is reliable and honest! I had used him several times in the past, and will have no problem using him in future!

We needed a shampoo bowl installed in our house within 24 hours. These guys came through. They were honest, and the work was top quality. The price was fair, and I will surely be calling them for future plumbing needs.

These guys are the best! I had a dog wash tub installed in a room off my garage. It had no plumbing to it so they had to install the whole thing. I had talked to another plumber who not only did not show up to even look at the job but didn’t sound as he could handle the task. Not only was Ryan and his father extremely helpful and came out to look at the job and discuss my options but they were quick to respond back to me. I work for a pet grooming supply distributor and we sell these tubs all over the US but we have a huge cliental in this area, I will defiantly be recommending CH Kruse Plumbing to our customers. Their employees are very polite and professional. They gave me a very fair price and were a pleasure to deal with. If I need a plumber for anything these are going to be my guys. A++++

Ryan, as noted in the other reviews, is indeed a great guy and very helpful.
Not to mention quick and thorough… I had to laugh when I read the bill: «rebuild toilet guts»… (yup, everything in the tank that wasn’t porcelain was replaced, along with a new supply line)
The only minor thing was that there seemed to be a little miscommunication between him and the office as to the appointment window… I was told 9 – 11 AM today when I called on Tuesday, No contact until about 11:10, when Ryan called and said he was on the way… his scheduling app had the window at 930‑1130
(yeah, that’s really reaching for something to complain about…)
I believe that they provide a GREAT value for the money… When I got to my office today, i showed the bill to a couple of my co workers, and they told me that I could not have bought the parts myself at HD or Lowes for what I was charged.

Highly recommend. Great work at a fair price. They helped me with a kitchen remodel and the work was top notch and timely.

Very happy I found CH Kruse. They did an extensive re-​pipe of our home, replacing the galvanized supply and drain lines. They also relocated our water heater and handled all of the permits. Best of all, the pricing was very competitive. Highly recommended; will definitely be using again for future projects.

On time, Got in, got the job done in about 45 mins.
They also did a good job at giving us options and getting the quote right on the money.