Clinton R Harrell, DDS

I am an NP, and actively work in the medical field. I value my patient’s satisfaction and well being, time and money. That being said, I recognize that, working in the medical field and valuing these things, I have higher expectations of others that do as well, but this clinic would not have met the lowest of standards on the worst day.
At my first visit, I explained that I was pregnant and did not want to undergo any X-​rays (at the recommendation of my OB). They agreed. 2 crowns and 1 filling were recommended at that visit, one of the crowns being of a more urgent nature. I scheduled this right away at their recommendation.
My insurance information was provided to the clinic, and I was told that it was verified and that there would be no out of pocket costs for me to have the care that was recommended.
When I returned for my crown 2 weeks later, it was apparent that this small, private practice had no idea who I was (which was discouraging as this is why I seek out smaller practices). I had taken the day off of work to be there for the crown. They were completely shocked and surprised to learn that I was pregnant, and said I had no choice but to have X-​rays, as the insurance would not pay for my crown unless they had images of the root tips… would have been nice to have been made aware of this before I requested the day off and was in the chair. So, I had X-​rays…
As I am there for my crown, the air and water equip. would not work, so they got me up, bite blocks, dam, numb and made me march across the clinic to another room where the equipment was actually working (this instilled a lot of confidence).
After completing my crown, I was informed that in fact, nobody had actually ever checked my benefits, despite what I had been told, and my primary insurance did not cover major procedures like a crown for another 4 months, so there would be out of pocket cost. Again, it would have been nice to know this ahead of having the procedure and having no choices. As it turned out, the out of pocket cost was not significant, and the office agreed to write off the few measly dollars.
It has been approximately 4 weeks since my crown, and I continue to have pain and sensitivity in the tooth, and am not sure if a root canal should have been done to begin with, or the crown I had done was just not done well, but suffice it to say I have no confidence in the staff or dentist in this office. I had no issues or pain in this tooth whatsoever before Dr. Harrell performed work on it.
My husband established in this office at the same time that I did. He was also told he needed major work to several teeth as well. Insurance information was provided, and again we were told that benefits were checked, and there would be no out of pocket costs. Well, as it turned out, nobody actually checked this either. He did not have dual coverage as we thought. So, a crown and root canal later, they were really sorry, but there was going to be out of pocket costs. To make matters worse, and really give me pause about the ethics of this practice, each time we spoke with them, the price we were going to owe kept increasing. In the end, we were told several hundred dollars would be owed to finish my husband’s crown, which was only halfway done and very painful (again no symptoms or pain in the tooth prior to all this work was done). When I asked that they work with me, as they told us benefits were verified and provided us with an estimate that was grossly different from what they were now quoting us, they said verifying benefits was not their job. Apparently they weren’t as willing to work with us on this claim, as there was much more money to be made here than the few dollars they agreed to write off of my claim.
I believe this office to be completely inept and unethical. If they don’t feel it is their job to check your benefits prior to providing you with an estimate, then perhaps they should disclose that. And, the care is sub-​par to say the least.

Office is friendly, uses modern technology and cares about the person as a whole. I was having a lot of issues with my teeth when I started with Dr. Harrell. He easily identified the problems, when several previous dentists had not, fixed them and did it in stages that worked with my dental plan so that it cost me the least out of pocket. It’s been 5+ years now and I never hesitate to recommend Dr. Harrell and his team to others.

I had a deep cleaning done by Andrea and I must say that it was the easiest one I’ve ever done. She has a lot of control over what she’s doing and is clearly an expert. It’s so nice to have someone that is friendly and professional for a change! It had been a few years since my last cleaning so I had to have some pretty substantial work done. She was very good about asking me if there was any pain, and to my surprise I didn’t feel a thing! I will definitely continue going here, thanks guys!

Dr Harrell and his support staff are amazing. I was looking for a dentist, and this gentleman had five stars for every comment, and with good reason. The doctor and his staff are generous with compliments, tolerant of my idiosyncrasies, I suppose stress is a better term. They accommodated me every step of the way. I am thoroughly satisfied with the results. This is far better service than a «dental mill.»

Being the daughter of a dentist makes me more than nervous to go to anyone but my dad. Alas, now that he is retired, I have no choice.
The search for a dentist started.
My husband found Dr Harrells office because it was on the lower level of our chiropractors building. He went in to talk to them and was convinced that the receptionist was the nicest person he had ever talked to.
I called their office a day or so later to see if they took our dental insurance plan and after scheduling new patient exams and cleanings, I immediately called my husband to let him know that he was right. Amazing customer service!
Dr Harrell was fantastic, their technology is all up to date. Great chair side manners and I felt he was completely skilled.
My husband went to his appointment and even though he normally has to take relaxers prior to cleanings and dental work, he now willingly goes with no meds!
The dental hygienists are gentle and just the right amount of chatty. They remind my kids of good dental habits, and never chastise or make them feel bad for not flossing as often as they should!
I have and will continue to recommend Dr Harrell to friends and family.

I was traveling from out of town on business and I broke my back tooth. I looked on Unilocal for a close dentist and found Dr. Harrell. The booked me an appointment for the next day. What a wonderful experience. The whole office is super nice and friendly. They guided me through the whole process. It was painless and easy. I would highly recommend this office.

I had a great dentist for years. When she moved out of state, I had to find a new one. I went through 2 other dental offices before finding Dr. Harrell’s office. His staff is VERY friendly and very focused on customer satisfaction. Everyone there seems to genuinely enjoy their work. This creates a relaxed & welcoming atmosphere. But the real reason I’ll keep going back is the quality of the work — they are professional, very interested in making the patient comfortable and very interested in sharing information about what’s happening in your mouth. I appreciate the focus on details and professionalism even more than the friendly welcome & clear info about costs & insurance.

I’ve seen Dr. Harrell more times than I care to count in the past year. He, and his support staff, are incredibly kind and friendly. If he weren’t a dentist, I’d even say I liked him. ;-) If you’re afraid of the dentist, or experience anxiety, he will help you out. I highly recommend his office.

Communication is great! Staff and Doctor is are awesome!
I live in Tigard Or (now) and I still drive the 40 mins to Vancouver to see Dr. Harrell.
The doctor is amazing at giving the numbing shots you NEVER feel them.
When I had to have 4 teeth pulled for my braces, they were so great and Ashley called the next day to check on me to make sure my pain level was okay and that everything was fine!
Not to mention when I didn’t have insurance they were cheap enough to afford even then!.. cash!
GO THERE!!!

Dr. Harrell has been my dentist for about two years now. He and his staff are friendly and knowledgeable. They provide a thorough cleaning and offer tips on how to improve tooth care. I like how they don’t push x-​rays all of the time, especially if you take care of your teeth. I couldn’t be happier with their service.

Growing up I went to the dentist every 6 months with a cavity free great experience. After my dentist retired, I was forced to look for another doctor. After several miserable tries, I gave up for about 7 years, until I broke my tooth. Never having any dental work done, I was recommended by a friend to try Dr. Harrell.
After my first experience there, I was FLOORED about the communication, care and attention to detail they showed me! Even the shot in my mouth didn’t hurt! After a couple of days, the unexpected happened… Dr. Harrell himself called me and asked how I was doing and asked me if I had any questions! I am still amazed that he called to check in with me.
I would recommend him to anybody! Dr. Harrell is THE best!