Cost Less Auto Parts

The best prices in town, knowledgeable staff & my first choice for any parts or accessories.

Generally I like this place. Returns? What a joke. Lousy customer service. Manager along side another employee had the nerve to tell me I didn’t know what I was doing. They sold me shit. I returned it and they want to put me down? Definitely needs more customer service training. Time to fire some idiots, until then, you lost all my business along side all my family and friends business. Asshats.

Was in this store today and noticed they had some things we use in the crawl space business and was very impressed with the selection and prices. USED professionally washed coveralls for $ 13.99!!! They also have the one piece tyvec painters suite with hood for $ 4.99, that’s ½ the price of Home Depot! Protective eye wear, $ 2.99! I was not expecting to find these things in an auto parts store! Who knew! Ok, so now, I’ll go to Cost Less for my auto parts and my crawl space needs! I can kill two birds with one stone! Oh, while I was there, I got the leather protectant I was after and loved the selection and price and the very nice gal who helped me find it! I’m not an auto parts store person, but this place was great, big isles, great lighting, clean, very clean and organized, I would recommend to anyone who hates they typical dirty, dark run of the mill parts store, this place was the exact opposite!

Yeah maybe you should have tried to upload it because using and trying to use are two different things originally you said you couldn’t return it because it had no tag so you never said anything about used you said tag there’s a difference and all the other customers that walked out behind me saw the customer service I was not the only customer that thought it was poor! And what made it even worse is you couldn’t even come out and tell me that you change your mind to the return you sent somebody else out to do that for you way to manage!

I have been to these guys many times for many parts. The staff has always been knowledgeable and the parts have always been the cheapest of any parts store. With most of the parts having limited lifetime warranties, you really can’t go wrong. I highly recommend them!

Love these guys! Best prices around and always so helpful! I’m a girl who doesn’t know all that much about cars (that’s what my mechanic is for) but I’m a mom so I know and love deals lol this place gives answers (no matter how many I throw at them) and the parts I need at a great price!

The worst return policy I have ever experienced and customer service. We bought a battery this morning and decided to return it in a few hours. We got denied of a refund because it was «installed» already in the car. I should have bought the battery at Costco or even at Walmart and would have been no issue returning it. «Installed parts are not refundable» and applies to everything including the battery. BEWARE before purchasing from this place!
One STAR should be no STAR at all.

I have purchased many parts from this store and they have always done the job. I usually go here during work and I’m in and out quick. The price is ALWAYS the cheapest around. Sometimes, I shop for hours, they always are cheaper… by ALOT! Thank you again for being extra awesome!

So, I was looking for some parts… This is how the story goes, and I’m sticking to it.
I needed to fix my car, I am NOT a mechanic, but alas I had to fix my car, and couldn’t afford one of those mechanic thing-​a-​majiggers. So, I shopped around at your typical places like, napa, or shucks. Those places told me that I needed an alternator and would need a good mechanic to install.
My father-​in-​law said that I should try this place for the part, and then maybe take their recommendation on a local mechanic. The part at Napa was $ 190, the part at Cost Less was $ 90. And they explained that I should get a Haines manual, and a could of sockets. With some patients I was able to replace my own alternator.
I’ve been there several times now, their service is pretty much awesome! Helped me finding headlights, then telling me how to install them correctly. Buying a old used car is making me feel like these guys are my best friends. Kind of sad really…

At one point I would call all over town trying to find the best price for auto parts. Now I just speed dial Cost Less. They have tons of employees at the parts counter which is good because they are busy. They are open pretty late too which is convenient when needing additional parts in the evening. Always friendly, courteous and efficient.

The Hazel Dell Costless Store
I must admit, I was rather skeptical about purchasing auto parts from a retail shop. I usually spend hours on the internet, price hunting, before buying anything. Most of the time, my efforts are rewarded with savings. However, after going to Costless to buy; 5 quarts of oil, an oil filter, a thermostat gasket, and a Power Steering Belt, I am changing my purchasing routine. I spent only $ 23.54 for everything! Plus, «Wayne», a helpful and friendly employee, took less than 15 minutes to ready my order. I was in and out in 16 minutes! I cannot say enough about how great my experience at Costless was. Especially considering how much time I’ve wasted in the past in search of internet deals that pale in comparison to that which I found at their store.
Thanks Costless, YOU ROCK!
Respectfully Yours,
MIndee Deal

I wish I could figure this place out. For the life of me I cannot decide whether I like this auto parts store or not. Now that comes from a 25±year former auto parts counterman, so if I am perplexed by this place I wonder what the layman feels about it. Although, on the flip side, as an experienced auto parts person maybe I am over-​thinking Cost Less Auto Parts? They do usually cost less; they have auto parts… could it be that two-​dimensional?
Of late I am noticing the store shelves seem to be housing less and less product. Case in point, I went in the other day to find some new battery hold down parts, j-​hooks and a crossbar for the top of the battery. All they had were 10″ and 12″ j-​hooks, which fit a lot of cars but if I used them and slammed the hood down I would have two new dimples in my hood… two inch dimples! The oil was under stocked and the headlight section was sparse. Two explanations, either they are saving money on inventory or they don’t have enough staff to sort and place the days stock order.
Which brings us to the staff. The cashiers are always just the nicest people here. The counter-​people range in demeanor from «deer in the headlights rookie» to truly helpful to something like a Harry Potter chasing Dementor from Azkaban Prison, it just gets cold and unhappy around them. That is the trap of making auto parts a career choice, you get jaded, really jaded, and it is hard to hide it after a while. As a wise man once told me, «People just suck, John.» Largely they have the resources to get you what you need quickly, just trust that the new guys know when to ask the grizzled veterans for help when they get in over their head.
I wish I could impart some sage council to you, the Unilocal Masses about Cost Less Auto Parts, but like most auto parts stores it is entirely dependent on the time and the alignment of the planets as to what kind of price or service you will get. However, if I were hard pressed to give you a definitive judgment I would say you could do a whole lot worse than Cost Less Auto Parts.
Just remember, if you get a unhappy dementor counterman point your wand, stand firmly and say, «Expecto Patronum»!