Fort Vancouver Convalescent Center

Kindness Abounds
After a loved one suffered a minor stroke, they went to the Fort Vancouver post-​acute care center for their rehabilitation. After visiting many times in the past two weeks I’ve consistently observed nothing but professionalism and kindness from the staff. I’ve watched them respond to numerous requests from patients, which were all met with cheerful and mostly immediate responses.
Check-​in was a breeze with no waiting around or delays. A team of people all took turns doing their jobs to get the patient situated and comfortable. The Physical Therapy and Occupational Therapy staff I’ve met are also top-​notch.
The facility itself is very busy and sometimes noisy, but is always welcoming to visitors. They immediately gave me the door code for after-​hours visits and a password to the guest wi-​fi which works really good. Rest-​rooms are in every hall. You are welcome to join the patients in their rooms, the dining room and there is even a family room area for longer visits.
Yes, parking on 8^th street is tight and their lot is perpetually full, but I’ll put up with that for the kindness and quality of care we’ve received. It’s also only five minutes away from the Camas freeway which means just a couple of stop lights and you are there.
If there is one suggestion I could make it would be to put «pillow speakers» on the television sets so the patient can hear the program without blasting the rest of the facility, and especially the poor roommate. The TV sounds are the principle cause of noise pollution I observed while there.
I don’t know where they find all these really sweet people, but I’m really glad they were there for us in this time of need.

My mother has been in 2 different convalescent centers in the past eight months, one of them was terrible and the other was great. I just want to inform people that may be looking for a place to put a family member that looks can be deceiving, just because the place looks nice doesn’t mean that they are going to provide the care that you would expect, unfortunately I haven’t found a reliable way to rate these places, so I just want to say that Fort Vancouver is the great one, it is a wonderful center with lots of staff, they never have been short staffed there, the Nurses are good, some being new, with not much experience, but can go to the more experienced team leader for advice. I am thankful that we have at least one good care center in the area and would highly recommend them to any one looking for this kind of service.

I would hate to be at this facility with no family member to stand up for me. As it was they left my wife in the freezing cold car and almost put someone else in my wife’s bed before I stopped them. Then the wind off to put that person somewhere else still ignoring the fact my wife was out in the cold needing a wheelchair.
Once they finally did get my wife in her bed it took him another 3 hours and 5 minutes before she officially got admitted to the facility.
The oxygen cylinder I brought with me for my wife ran out completely because it took three different people coming in and looking at the giant oxygen cylinder before they got it to start releasing oxygen. There was no back up oxygen nearby and all were oxygen concentrators were already in use my other patients according to the staff.
Sometimes the staff came back from lunch or break reeking of cigarette smoke with no concerned that my wife has COPD and then smoke on their breath and clothes bothered her.