I & G Golf Range

Everything the BAD reviews state are completely true. I work 2 minutes from this place and used to go here on my way home from work, hit a bucket and go home. The convenience out weighed my disappointment for the customer service. All I wanted is them to sell me a bucket of balls and leave me alone.
I come in one day and they have a special going, NOT A GROUPON BUT THEIR OWN ADVERTISED SPECIAL… 250 $ for 2 large buckets of golf balls per day for a year. I jump on that in a heartbeat. I came in multiple times a week for the next couple weeks, no problems.
Then the fun began, I show up at 4:45 (I get off work between 4:30 — 4:40). Owner tells me he shutting down early because of no customers and I can only have a medium bucket (apparently I’m not a customer anymore).
This began to happen to me on average 2 times a week, mind you they supposedly close at 6pm… … No I am not one of those people that takes an hour to hit 10 golf balls… Plus I told him when your ready to go just let me know and I’ll grab my stuff n go. I had to deal with this guy for the next year so I was trying to be considerate…
About 2 months later, they decide to no longer do 2 large buckets and only do medium and extra large (which is there previous large bucket) he can only give me 2 medium buckets daily.
So at this point I’m a little annoyed. So I ask him since they made this change can he extend my one year for an extra month, he tells me he will think about it.
Next time I come in he says, no there is nothing we can do about it. Then this got me, he said why are you even complaining, you come in here all the time and hit plenty of balls, you got a good deal on the year long card and non of the other owners have even care that we changed the size of the buckets, why are you complaining so much? … Really why am I complaining so much? Hmm lets review for a sec, you guys are closed half the time I try to come in, when I do get in you only give me half of what you promised me because no «customers» are coming. Then you decide that you promised me more than what you now think is reasonable so lets just change that…
I can’t stand this place, and especially the management. I drive out to camas range now (additional 40 minutes of driving) just so that I don’t have to deal with this non-​sense. I can’t believe that they are even still in business.
Don’t ever go here.

This place is never open when it says it will be open. I called today a Saturday and it says closed Monday open 10am-​6pm the rest of the week. No one answers. Went by yesterday at about 11:30am and it was closed. They may in fact be out of business.

It’s actually 0 stars. It’s a piece of dog shit place, the house has a hole in the roof in one corner of the house. I’ve been taking my 4 year old there since he was 2 to practice golf then they changed the rules so he has to be 6 or older. No more business from me!

Terrible hours… close early all the time… don’t waste your time or the gas money to show up and be disappointed that they closed early and already have kids out in the range shagging balls.

Do not bother with any groupon or living social deals with this place. Current deal with groupon says one per day and comes with a punch card. What it doesn’t say is that the owner will change the terms on you after he already has your money. Save your money… Trust me in regards to these deals. Also he’ll tell you afterwards that you can’t redeem on weekends which it doesn’t say in the fine print.
Update ⁷⁄₂₉₂ 013
This is in response to the owner basically calling me illiterate. I purchased the large bucket deal. I had the punch card, but the owner ended up taking mine and ripping it up saying it was a mistake to get that from his young staffer on a previous trip. I’m sure the reasoning behind it is that he realized he couldn’t differentiate punch cards from groupon/​living social deals from the regular purchased punch cards. So after ripping mine up, he ended putting me down in his log book for groupon or living social deal purchasers because if you’re in the log book different rules apply.
The other hilarious thing is that they all of a sudden they stopped doing large buckets and switched up to mediums only. So I ended up with 16 mediums. His explanation is that the extra two mediums cover the cost difference of the living social deal. But if you do the math on total ball count I wasn’t fairly compensated in terms of balls. 14 larges with about 100 – 105 balls each equals 1400 – 1470 balls. 16 mediums with about 70 – 75 equals 1120 – 1200.
Here is the exact description from my purchased living social deal. Notice there is nothing about not being able to use it on the weekends or only one bucket per visit. I can read, but you can’t read whats not written. The deals you see now might be updated with his strict regulations, but if not, beware!!!
There’s only one thing that’s going to improve your golf game, and it isn’t a spectral Will Smith emerging from a sand trap. It’s practice, and you’ll get lots of it at I & G Golf Range with today’s half-​off deal. Snag five, private 30-​minute lessons for $ 50 (regularly $ 100) or a punch card for 14 small buckets for $ 25 (regularly $ 50), 14 medium buckets for $ 35 (regularly $ 70), or 14 large buckets of balls for $ 40 (regularly $ 80). Bag (ger Vance) five private lessons with a flesh-​and-​bones instructor, or perfect your putt and spruce up your swing at this full-​service Vancouver range with more than a dozen small (40 to 45 balls), medium (70 to 75 balls), or large (100 to 105 balls) buckets. Either way, we’ll make sure Matt Damon plays you in the movie.
And now the fine print…
* Buy as many as you’d like
* May be used over multiple visits
* Reservations are required for lessons and subject to availability
* Merchant cancellation/​re-​scheduling policy of 24 hours applies; voucher subject to forfeiture
* All services must be used by same customer; cannot be shared
* Not valid on holidays
* Other conditions apply (see below)
Other Conditions…
Except where noted in the fine print:
* No cash value/​cash back
* Tax and gratuity are not included
* Entire value must be used in one visit
* Cannot be combined with any other offer or promotion
* LivingSocial Terms and Conditions —
I have nothing against the owner or his range. I just wished if he has issues with Groupon or Living Social and the terms that he didn’t remember to put down or they omitted. Whoever fault it is, your customers shouldn’t be the ones paying the price. The sad thing is when I was younger used to practice here all the time when it was H&H with my father, but after this experience I have stopped going here all together. It left me so bitter, that I’d rather not deal with the business again and they can keep my money. I felt like each time I showed up, he had a new rule about when and how you could redeem. Each rule making it more difficult to redeem for the average 9−5ers. If you’re retired and only hit one bucket per visit, then the deals probably will work for you.
To the owners defense the place itself is not too bad. They have grass tees and covered mat areas. The last time I was there the balls were old, mismatched, and could use some updating.
Nothing personal Darren, hope you’ve beaten your battle with Cancer. Take care.

Also known as I & G golf range on Unilocal which has terrible reviews. Unprofessional owner who doesn’t honor groupons that you buy. I would definitely avoid this place!

Talk about a terrible experience! Originally, we thought we had struck gold finding this groupon deal at our local driving range. However, when we showed up we quickly learned this was a major «bait and switch» deal. The kid at the counter informed us that the deal can’t be used on the weekend. Of course, this was NOT in the fine print. And if that wasn’t bad enough, he also informed us that you cannot share the bucket! That is absolutely ridiculous. I always go to the range with another person, and split a XL bucket or two. This was a pre-​paid deal, so why would it even matter? At this point, we asked to have the manager’s phone number. The kid at the counter was obviously not going to be able to do anything about it. Of course, there was no answer or call back from the manager. We made it very clear that we’ll take our business elsewhere. I called groupon and reported the scam. I got an easy refund, and I hope they decide to cancel the deal and refund each and every customer who had the misfortune of buying this fraudulent deal. This place has terrible management that obviously doesn’t care about retention of customers. Avoid!

Hadn’t been here in a long time and bought a Living Social deal for the range. Went in on a weekend and was informed that the deal punch-​card can’t be used on the weekends. They are closed Monday and apparently consider Friday the weekend b/​c I was told it is usable Tue-​Thurs. The deal never stated any of this, only saying it’s unavailable on holidays. I would have liked to have a chat with the owner/​manager about misrepresenting their offers but it was just a kid working there so wasn’t going to put him through that when he had no control over it.
Anyway, getting a refund from Living Social now and won’t be going back there after that. Whoever is running that place needs to learn to honor your deals or not offer them to begin with. Although, seeing how they run it I wouldn’t be surprised to see a new owner soon. Here’s hoping…

I will never go back to this place! Worst driving range ever. The guy at the desk was the rudest, most unprofessional person I’ve ever encountered at a business. I came in around 6 pm (they close at 8), and after I told him that I’d like to use my Groupon, he told me that he’s closing in 10 minutes and that I really can’t. Then he offered me only one bucket. When I stated that I thought they did not close til 8pm, he basically said «tough shit, and that’s too bad – when the other guy is here, he can be open til 8.» He told me that I can request a full refund from Groupon if I want, and that he’s sick of them anyways. So I asked him if he’s taking it out on his customers, and he replied yes and that he doesn’t care! Worst customer service ever!

Home owned driving range. Good prices on range balls. Club customization, repairs and of course lessons. The resident pro is easy to talk to, starts with the basics and works you through with simple instructions. He can order an set of clubs from any company and beat the prices of many golf shops.