Kings Cross Automotive

Very nice staff but had to take my car back twice and still everything wasn’t fixed then my car broke down on the freeway with a problem it didn’t even have before I took it there.

Kings Cross has been my go-​to place for my automotive needs! They have wonderful customer service, a nice waiting room with an area for my kids to play along with coffee & snacks, and can usually get me in pretty quickly. Oil changes are quick and painless! Sadly, I have moved to another state and have yet to find a reputable place to take my vehicle. I highly recommend Kings Cross to anyone who wants a trustworthy place to take your vehicle where they are honest and you will leave satisfied, not feeling like you have been ripped off (like what seems to happen when you go to a lot of other repair shops!). You won’t be dissapointed!

I highly recommend this shop! Mike was quick and honest with me about my Mercedes that was towed to them. Customer service was amazing and I will return to them in the future. Thank you for your promptness!

I had just purchased a 2005 LR3, and of course 1 week into being a new Land Rover owner it started having issues. The dealer took it back for 3 days and said they could not find anything wrong with it. The computer would say reduce engine performance and then it would just die. Very scary when it happened on the freeway as soon as I started to slow down due to traffic. And of course right after I got it back from the dealer, who remember said they couldn’t find anything wrong. I called Mike at Kings Cross. He was able to get me in right away. Had the rental car company pick me up at his shop, so I didn’t have to miss work. He was honest, helpful and found that I wasn’t crazy and it was actually the throttle body. He worked with my warranty company and had me up and running the next day. He was honest and extremely knowledgeable. Never thought I would ever have a GREAT experience at an automotive repair shop, but I did. I want to keep buying Land Rover just so Mike can be my go to. I highly recommend Kings Cross. Go see Mike! I now love my Land Rover.

Took my LR3 in for service just before the holiday. I had lots of items taken care of, transmission, Differ, transfer case, coolant changed, new wipers, oil changed. Mike was great. Professional and friendly, he knew what he was talking about and was honest and fair. Work was done on time and I was completely satisfied. A friend of mine has a Jag and I told him about Cross King. He asked what the bill was. He stated he paid more then that just to have is transmission serviced in Portland. Looks like we finally have a quality Land Rover/​Jaguar shop on this side of the river!!!

I am the «step-​mother» of a vintage (1997) Range Rover. It’s a love-​hate relationship, really. I spend countless hours trying to convince my better half to let go of this rig and invest in an upgrade. (I’m certain this will never happen.) With that said, it was critical that he find a reliable, professional mechanic who is also affordable. We had been to countless mechanic shops in Portland being totally taken advantage of by sky-​rocketing, unrealistic prices. I stumbled upon Kings Cross via Unilocal and figured we would check it out since it had some great reviews and was so close across the river.
Kings Cross exceeded our expectations in so many ways. The mechanic is very friendly, honest, and has really fair prices. It doesnt stop there, however. the waiting room is really nice… it made me feel like I was at a dealership! There is wifi, tv/​cable, magazines, coffee, water filter, and nice lounge chairs. This makes a huge difference to the small business owners getting their cars fixed who can’t waste time sitting in a metal chair line-​up in front of a counter (like most small places!) with no work space or place for a private phone call.
Kings Cross has guaranteed their work, as well! I would highly recommend Portlanders stop getting wheeled-​and-​dealed and head across the river to this great place! (Bonus: check-​in on Unilocal and get a 20% service discount! Score!)

Awesome service! Awesome knowledge and personable with fair price. Mike the owner whom I met is real and down to earth and easy going! He worked on my rig but was very helpful and very respectful. He cared! Thank you for your honest service! and I will continue to come to your for your service.

I just found the best auto repair shop for my Jaguar! I thought I would give this newer shop a try after spending tons of time and dollars at a shop in Portland. I was extremely pleased with the friendly and professional manner of Mike Raia, the owner and master mechanic, and the thorough work he did. He was able to explain clearly and concisely the issues my car was having, fix it quickly and get me back on the road in no time. And I just dropped in! I made an appointment for my next scheduled service because his prices were $ 800 lower than what I was quoted in Portland! That appointment went well and he again explained all my questions to my satisfaction. I waited in his clean and spacious waiting room, used his guest service Internet to catch up on work and was in and out in a little over an hour! I had been used to having to drop off my car late at night in Portland, having to get a ride back to Vancouver and then getting a ride back to the shop at the end of the next day or longer. Always a hassle. This was so easy and I could get on with my day’s chores. I will definitely be calling on Kings Cross to be my mechanic for the life of my Jag!

My Mini Cooper had a clutch problem and I needed it fixed fast. Mike found that hydraulic fluid from the slave cylinder was leaking onto my clutch and he fixed it fast. I had him replace the clutch (75k miles), so now it’s running better than ever. The price was less than I expected. I am very happy and will use Kings Cross again!