PostalAnnex+

The staff is always very friendly at Postal Annex! I usually am just dropping off a package with a label already on it so I don’t have too much interaction. Even to drop off, there is occasionally a line so you have to wait until you can get someone’s attention.

When I needed to get a document notarized but could not make it into the store, Jim Kirk, one of the owners of this shop, kindly drove over to witness and notarize the document at a reasonable price. I appreciated the good service.

Copiers are old and does not work. When ask if when it will be fix, they don’t seem to have an answer. So don’t waist your time there.

There is a younger lady that works in here that has always been super helpful. I have enjoyed dealing with her in the past because she made sure that I was getting the right shipping option for the best price and she always had an answer for every question.
The last time I came in here, I encountered an older lady, and it ended up costing me $ 18 to ship one small box (smaller than a shoebox). She was unable to explain why this was so and only advised me that «$ 18 parcel post is the cheapest way it could possibly go». Since I was in a rush, I didn’t dispute it but the next time I needed to mail something, I went straight to the post office and that time mailed a larger box for $ 11, priority! So I got insurance and a tracking number AND it got there in 2 days (the package mailed at Postal Annex took 2 weeks).
FYI, you can also have USPS deliver flat-​rate boxes to you for free, pay for and print shipping labels at home, and even schedule a pick-​up (also for free).
To be fair, Postal Annex’s website (which I read after) advises that smaller packages do ship cheaper through USPS. My frustration lies more within the fact that when I asked, the lady basically just shrugged and had no real answer other than that’s just the way it is.
They may be reasonable for other things but if you’re mailing a package, I say go anywhere but here.

Sent a package containing a passport to Victoria on Aug 19 from this Postal Annex … costing $ 32.50. We were assured it would arrive two days later… possibly three days at the most. However, it arrived on Sept. 5, seventeen days later. (Had to deal with border authorities on the return trip into the states from Canada since this passport did not arrive.) When lodging a complaint with receipt and package info in hand at this PA, the McGillivray location, the clerk (elderly gentleman) informed me that it was the fault of the US Postal service, not theirs. And that we should take our complaints to them. IOW, passing the buck… with no compensation whatsoever, (We would have taken our business to the US Postal service initially if we were so inclined.)
Stay clear of this merchant. The customer is not their first priority, it seems. Profit is.

The owners are so friendly and helpful. It’s not just a place to send your packages, but they make you fill like family. They have great greeting cards and other items for sale.