Walmart

My husband and I received a gift from Walmart and we took it back to this Walmart. At the customer desk we were helped by a lady who was using a nasty old Kleenex then continued to blow her running noise while helping us and touching everything without sanitizing. This place is disgusting that’s why I never go back.

Have had the worst experience here with the lady who runs the counter at the returns at night. (heavyset older lady) She is rude and I have no clue how she has a job. I asked to speak with the manager and told her how rude she was to all the people in line. I spoke with assistant manager and should have called the GM the next day. This lady should not be working in a customer service roll. She needs to be stocking in the back and not dealing with customers. If I could give negative stars I would. We won’t be returning to this Walmart any time soon.

Walmart period is a bad place to be when shopping. This one is probably the worst since there, the staff at this particular one is so slow and unenthusiastic. I like the one in Battle Ground better if you ask me.

This is literally the slowest moving people
have ever dealt with. The line was all the way down the aisle, one slow person working upfront who did not appear competent to even know what they were doing and five pharmacist assistants standing around in the back texting.

I had purchased a red hooded coat/​raincoat this winter. At the time I noticed one of the same coats I tried had a broken zipper. The zipper is the type that comes apart at the bottom and on that coat it was jammed.
I really liked the coat, so I purchased the unjammed one, of course, but after wearing it 2 or 3 times the zipper jammed at the bottom just like the one we saw in the store and would not zip and would not come/​apart at the bottom.
I could no longer wear the coat.
One day I was with my husband we noticed the same coat in another Wal-​mart with the same broken zipper. Obviously a flaw in the coat itself.
I took my coat back to Wal-​mart from where it was purchased it and was told by the clerk this has been clearanced for $ 5.00 that is all I can give you. I told here I like the coat but they were obviously flawed from the beginning and I want my money back or have it fixed.
She called the ZMS (manager) I was told by the «ZMS», whatever that means, Marlene Price that the coats are out there on clearance for $ 5.00, so I will give you $ 5.00. My husband said show us those coats and we will take a comparable one. Then she said «there aren’t any.»
Then she said with a smile «they actually sold for $ 2.00, so I’ll give you $ 2.00″. Then I said „Now you are only going to give me $ 2.00?. The sales person had told us they clearanced for $ 5.00.and so did you and now you are saying $ 2.00?
Realizing the ridiculousness of her $ 2.00 offer…
„Well“, said Marlene the ZMS I will give you $ 5.00 as an“ accommodation for the inconvenience».
I said, I paid $ 30.00 for a coat I was only able to wear 2 or 3 times that obviously had a manufacturers flaw, and $ 5.00 doesn’t buy me another coat. but I do liike the coat, I would be happy if you just have the zipper fixed.
‘No, we don’t do that’. It’s amazing how much turning down an unhappy/​frustrated customer somehow was making Marlenethe ZMS and the other return clerk, whose eyes were bugging with excitement as she «tuned in».,. day. Her ears were tightly tuned into the whole conversation.
I asked then, Marlenethe ZMS, for the District Managers number.
I guess I will just have to take a vow not to go to Wal-​mart for a year. I can easily do that, because once I stop going, it will be become such a part of my habit I doubt I will ever go again.
District Manager, watch the tape on this one. Do you care that your employees treat YOUR customers (well not anymore) with such disdain and loathing? A friendly caring attitude alone, would have made a world of difference, and also Wal-​mart standing behind their product made for 75cents in some foreign sweatshop!

If it would allow me I would give negative stars. First off, I dislike walmart with a passion, but they do carry some items that you cannot find elsewhere and so I do go for those items from time to time. It’s a necessary evil. Otherwise I devote my business to Winco and Fred Meyer. All walmarts are usually out of at least one item I need and I always leave with high blood pressure.
This walmart is atrocious. It is the Hell of all Hells that walmart has to offer.
Where to start? There are always «questionable» and homeless people hanging out in the front. You don’t feel safe. The lighting inside is dim and horrible which furthers the feeling of not feeling safe. The layout has no rhyme or reason to it with tall shelves facing other shelves perpendicularly. It feels claustrophobic and like you are in a maze. Poor use of space, and to top it off all of the product is in disarray with tons of holes.
I don’t care about the lack of staff and checkers, because that is a given in this company. What bothers me about this store in particular is the uneasy feeling you have entering, being in, and leaving this store. I think I’ll drive further to go to a different one.

shop local. Walmart is a cancer on your neighborhood.

Takes longer to check out than it does to shop! But some things are just cheaper here.

Exceedingly good customer service from the manager of the Optical Department, Cindy L. This manager has been super helpful, patient, and kind, in helping me with my not-​so-​good vision insurance plan. She was on the phone with my insurance for over half an hour. I gave her some wrong information about my plan, which made her life hard. However, she never showed any impatience with me (which I deserved). I am very impressed, and grateful, for such outstanding customer service. You would think I am shopping at Nordstrom or Tiffany’s.

98% of the store employee’s need customer service.
They look like they just got out of bed. Maybe they forgot to brush their teeth or just don’t really want to be there.
We go to another Wally world, at least they are willing to help you there and not turn away or be rude.
Unless you go shopping in the middle of the night, do not buy anything COLD!!!
Your Ice Cream will turn into a shake, for some Wally world reason their lines feel like a toll both at the boarder.
If you are not in a rush, like employee’s who will walk the other way when you are trying to ask them a question, and have no customer service, then this Wally World is for you.
May the force be with you…

So i purchased new tires at their tire center. The tires were a great value but the service was shawdy. I went to replace my brakes about a month later and my lug nuts were over torqued. Used a craftsman torque wrench and was reading over 120 foot pounds. Called them and they broke them loose and re torqued them to factory spec for me. Now about a month after that i was driving and one of my studs snapped from being over stressed, called walmart they said take it to Les Schwab to replace the stud and they would foot the bill. I went to tighten up the loose lug nuts another one snapped off on the same tire and the truck is unsafe to drive and they won’t pay for a tow bill. They are trying to tell me that if i have it towed it will have to go to claims, i’ll still have to pay it out of pocket and they MIGHT reimburse me, if they do it will take a long time… Plus i don’t know if the rim is ruined yet. VERY FREAKING DISPLEASED! Save yourself the hassle and buy tires elsewhere.

We shop at this store several times a month. I wish it was a super store but it might put Winco out of business. Anyway we buy general items here the prices are always good. Over the years we have gotten to know many of the employees who have been very helpful over the years.
they colsed the gas station and cleared the site, it will be interesting to see what happens in that space.

Setting aside the question of whether someone should base their shopping choices on their view of a company’s ‘morality’, Walmart, at least in Washington/​Oregon, seems to be a great place to do your daily shopping/​grocery shopping. I split between Walmart and Winco, whereas in California I’d normally hit Safeway, as prices were roughly equivalent but Safeway had more selection. In Washington/​Oregon, seems like Walmart/​Winco have much better prices.
This particular Walmart location is convenient, right next to a movie theater, down the road from Winco, has a Carl’s Jr nearby — good choice for days when you want to make an ‘event’ of everything, even mundane shopping. Relative to the other Walmarts in Vancouver this location is the smallest, but tends to be less busy/​lines are shorter.