CVS

The pharmacy here is WAY better than Mindanao. Tiny store but despite the long wait, they at least were willing and able to help me fill my Rx when the Mindanao store messed it up. If you’re on the Westside, DEFINITELY COME HERE vs. Mindanao. THE PHARMACISTS ARE HELPFUL AND POLITE. They need more staff but it’s a better experience. Helen and Miriam are very helpful

One of the smallest CVS I’ve been in. Terrible parking around the store as well. Try Walgreens next time.

This is your average CVS but with narrower aisles and a giant clown on the building.
Ok… it’s a little dingier and more understaffed and cramped than most CVS I’ve been in.
I came in here for toothpaste, vaseline, and bandaids. I was impressed by the variety on the first and last items I was looking for. I would be sorry for blocking the aisle, but even with my big booty I’m a small lady and the aisles really are that tiny.

Stop at CVS if you’re on vacay and short on necessities: sunblock, aloe, mini shampoo, toothbrush, etc. But you’ll have to overlook the somewhat-​uneasy staff. The walkways are tight and forced us to bump into fellow shoppers. The racks are stripped bare of certain products and already cramped aisles have bins stacked shoulder-​high of new merchandise that hasnt been stocked. Ill only come back for emergencies.

1^st off, thanks to whomever listened & started stocking hair color. This is my natural color but I just felt bad for all the women in the area who need help to look this good.
2^nd, I utilize the pharmacy now since my last review & this has become by preferred one. The workers are knowledgeable & explained wonky insurance crap to me as well as they explained my meds side effects.
No 5 star rating because they always run out of sale items. If you’re going to do 2 for deals on the honey nut Cheerios, properly stock honey nut Cheerios. The workers here are lovely btw.

Dirty area. There are always transients and vagrants hanging around outside the freaky clown that used to sing and dance when the clock hit noon. It’s on the Santa Monica side of where Venice and Santa Monica meet along Rose, so you’d guess that it would be a tad bit cleaner.
That aside, the inside is pretty clean. And decent. I usually only use the pharmacy, which is a pretty good pharmacy. They always alert you when your refill is there by text and have automatic refills, which is pretty nice. I also like the pharmacist at the counter, she is cool. They charge 15c for bags for your prescriptions. This is probably not their fault and is probably a California law, but I personally like having a privacy bag when it comes to prescriptions … I don’t want to let everyone know what my ailment is.
I did have to stop in here once for something other than a prescription, and it was SO disorganized at the checkout and it took so long. There were at least five people in front of us and the line behind us kept on growing down the aisle. My mom and I looked at each other several times, wondering if it was even worth it. When we finally got to the end, the person checking us out was not rude, but wasn’t nice either. They just acted like we weren’t even there. Was bizarre.

Jose is awesome Great customer service. I had my hands full and he went out of his way to help with items that I had purchased.

I went in to this CVS, to get a water and a snack but I had to use the restroom really badly. I walked in and asked the cashier where the bathroom was and he told me there wasn’t one. I walked towards the back to get a drink and I noticed the bathroom. So a little frustrated, I walk back to the cashier and politely asked him for the bathroom code. He then got rude, and told me he already told me no, and asked if I had a f%@+ing problem. I had to get the manager and explain myself just to use the restroom… Ridiculous.

Once again the worst possible service…
Came in to get heat pads for a hurt shoulder and make a return… Manager refused to make a return bc the scanner was allegedly broken… Told me I could come back the next day and it might be working… Scanner was working enough for purchases tho.
Consistently has been horrible service from always being out of prescriptions, to no one one knowing where anything is, to dirty products on the shelves.
Your service is as ugly as the ballerina clown above your entrance!!!
Taking this to head office.

This is your everyday, run-​of-​the-​mill CVS, except for the gigantic clown in drag that hovers above the entrance. +1 star.
We came in looking for some bottled water (LA tap tastes off to this water snob), and they had multiple, cheap options right in front of us. Good work, CVS.
Bonus points because my lady friend felt the need to point out the Depends for Men as we were looking around. I’m not sure what that was about, because I only shit my pants once on the whole trip to LA.

Worst drugstore. Dirty, understaffed and under stocked. Go elsewhere unless all you need is water. Homeless hassling you outside is the cherry on top.

Rio has Jesus, Venice CVS has Dancing Ballerina Clown.

Soooo rage time:
Is this place a joke? Like one of those awful hidden camera tv shows where they screw up your prescriptions, hang up on you after being on hold for 20 minutes, and have pharmacists who don’t comprehend basic sentences, and then pop out saying «Just kidding! We would never be this terrible of a company» Oh nope– it was real.
I literally tried to transfer my prescriptions over to this store for 3 days. First doing so online, and apparently those forms don’t go through. Then by the phone, where I was put on hold endlessly and then hung up on. Finally I had to get walgreens to call and sort it out because the pharmacist was so inept at understanding what was going on I just gave up. I’m a patient person but this blatantly unacceptable for a pharmacy.
You’re dealing with people’s health, not their groceries. Bad employees at the front of the store are one thing– but the pharamcists? Really? I’ve never had such a bad experience with trying to refill medication before. If I didn’t live so close to here I wouldn’t bother. Hopefully now that the «complicated» part is over things will go a little smoother when I come in for refills. Fingers crossed.
If you don’t *have* to use this pharmacy, DON’T.

This pharmacy is terrible. Helen, the Asian pharmacist, is often there by herself. She is rude and curt. She told me that she couldn’t fill my flu medicine and then hung up on me. I had it filled at another CVS. When I went back weeks later, she asked me if I wanted my flu medicine. I told her that was weeks ago! She filled it anyway and never called to tell me. Unbelievable! I was amazed how rude and horrible she was to me when I was so sick and could barely talk. She clearly doesn’t care about the customer. The pharmacy has a lot of Venice homeless looking for a fix as well. Kinda a scary place. I started ordering everything online. Don’t go here!

My favorite CVS. Excellent pharmacy systems and good pharmacist HELEN who helps me navigate tricky reimbursements and always does it with a smile. No drama, just good service. Not a great selection of cosmetics, but better than average service.

This is the CVS with the ballerina on the front. All the CVS’ here have Chase ATM’s, I guess because there aren’t any Walgreens. You won’t be able to get change here either, they claim you need to make a purchase in order for them to even open the cash register.

Come here only if you’re desperate. It’s about ¹⁄₈ the size of a normal CVS and the prices are steeper. It’s clearly designed to take advantage of the tourists that flock to the area who don’t know any better. The only reason I come here is that it’s the closest prescription pharmacy to my home.

Sheila is the greatest Pharmacist. Of course she’s totally overworked and under appreciated. She deserves better. If you show her a little humanity she will treat you so well. She always remembers me and treats me like a small town pharmacist. Thank you Sheila!
The three stars is for the rest of this shabby excuse for a drugstore. Understocked and dirty are just a few of my complaints.
I’ll end by asking why the razor blades must be locked-​up? Honestly, I would buy new blades every trip if it didn’t involve hunting down one of the sleepy employees, asking them to find their keys, and amble over to the locked razor case. There are many other more expensive, unlocked items in the store… so whats the deal? If they get stolen all the time, then put them in the front where you currently have corn chips or some other garbage. Why must I feel like a criminal or a cigarette smoker every time my razor gets dull? Oy!

Staff is never at the counter (I get it, small set-​up) but there’s no bell, nothing to notify them you’re waiting. You walk right past them to the counter, hoping there’s someone else up there, but yet no movement. The Pharmacy is even worse (and I wouldn’t be surprised if they’ve gotten violations before). My pharmascist tried to give me something other than what my doctor prescribed because of price, gave me the wrong pill at first (scary right?) and was just generally a mess because it was just her behind the counter! (hint: staff more people).
Overall I just think for the size of the space that they could’ve done a much better job with a little effort. I will NEVER visit the pharmacy here again, I am actually a little mentally scared by that experience.

Let’s be clear … on the relative scale of CVS Pharmacies, this is not really one of the better ones. The interior is dingy, the staff is depressed, and it’s never a place that I’m super happy to visit.
That said: it’s a pharmacy, you can get flu shots and fill prescriptions, and of course, the occasional super sale make it worthwhile. Convenient.