Star-Pool

I can’t speak highly enough of this place. Yes, I know the website needs some work but after shopping for replacement cartridges for my DE filter they were definitely the least expensive. Even their shipping charges were totally reasonable and realistic. However, this company went above and beyond great customer service. I ordered eight large cartridges on the evening of Thursday Dec. 23, 2010. On Monday Dec 27^th they emailed me and said the weather was causing shipping delays back east so they tracked down a supplier in California (where I live) to ship them to me at no additional cost. They said the filters should arrive no later than Thursday of that week. I got them early Wednesday morning a day earlier than expected and much sooner than I expected to get them in the first place given the holiday season. I will definitely be giving them my business in the future. Thanks Star Pool! Brent