California Oaks Property Management

Not a great place to try to rent from — I have paid my rent on time for one year and they said I was late so I was denied after giving them $ 50 bucks fee… save your money folks — I really hope the other ten or so people I saw there didn’t get taken too. Fees should not be legal when credit checks are free

Worst property management company ever and they own the Ventura market, thats not good. I’ve rented my whole life and I’ve always hated the fee for credit check especially when it’s 2016 and they are free. I tried to rent from here 2 years ago and they charge 60 $ and call an hour later and tell me sorry I can’t be accepted for this apt or any property at that?! I asked why and she said I can’t tell you, I have good credit no criminal history and no evictions and I have a good job?! Looks like this place lives off the application fees by the looks of the reviews and massive amounts of listings on the web. Sucks cause I’m looking for a place and there all cal oaks yuck! Plus they charge about 10−20% more then the rest of the market right now!

The staff is very unprofessional and unorganized. I do not recommend this company to anyone. I had a similar experience to Jeanie. They took my $ 75 and ran with it for a so called background check.

Very helpful staff and very quick response to service requests.

C.O.P.M. started managing my residential income property 2 years ago and has been doing a great job. Their staff is courteous and efficient and I believe they care about both owners and tenants. They pay attention to detail and operate at the highest professional standard.
I’ve owned income property for 40 years, sometimes self managed but mostly using outside management. Only the last 2 years have been completely trouble free as an owner/​investor.
I’m enjoying my retirement (from the health care industry) and can travel extensively worry free!
I know COPM will take care of everything and be focused on my best interests always.

Took our money and ran! — Now with an update! -
Submitted a rental application, overnighted a money order, drove 1200 miles, toured a place… Called two days later and they said they had already leased it… Checked our credit reports and they were never pulled. Filing a complaint with the state as a result.
Don’t trust these folks with your money and time.
Update:
Not 30 minutes after posting this we received a call from California Oaks offering to have us come pick up our money! Not have it overnighted back to us.
Interestingly, Ashley, had misspoke and let us on to their games this morning. During the morning call she noted that someone had received the place we vistied the day after we toured. Indicating nothing about or credit or processing fees. On the call from Jessica, oh so politely explaining things, we learned that they were waiting on income verification. So in reality, they would have never said anything at all… Shady… Looks like the review was the impetus to the final nail in their coffin. Thanks Unilocal!
Oh and California Oaks — Get off of Unilocal!and start calling customers back when you no longer have a property for them to rent!

Thew worst. If you don’t have to deal with them, don’t.

There goes $ 75 for 3 of us for their so called credit check (where they don’t even go by credit scores cause mine is a 785!!!) – my daughter and son in law have ONE DING each on their credit and both of them are medical bills which we explained are being fought — (and one was already paid) I doubt they even checked our landlords because they rented the same damn place in Oakland for ELEVEN YEARS on TIME and I have rented where I am in Ventura for almost FIVE years on time AND I owned my own house for TWENTY YEARS and paid my mortgage ON TIME – AND OFF!!! They said the owner looked at the fact I am retired – even though I included my financial statements that show enough retirement funds that I could have BOUGHT THE FUCKING PLACE! I see NOW after the fact that Unilocal is chalk full of complaints – check Unilocal first people — what a shady biz this turned out to be!
Okay I am adding to this now because I went to pick up my copy of my report and they tried to keep the copies of my financial affairs that I gave them – she said they can legally keep them and I’m like OH HELL NO because NONE of them are what you asked of me, they were just proof of my retirement income, but I can see it didn’t matter and they did NO CHECKING on tenancy because I just called the original owner of where I am renting and he never got one call to check on if I paid rent on time. I am pretty much going to guess that they didn’t check with my daughters landlord either where they rented a house for 11 years on time! I wish I had paid by credit card the entire amount because I would have disputed it and my cc company would have totally credited me back because they didn’t do SHIT that has to do with paying rent and being good tenants! IPSO SHITZO!

WARNING! Run away from this shady «company» as fast as you can! If I could give negative stars I would. First things first, if you are looking for customer service this is NOT the place. Instead of being greeted with a smile, it’s more like a look of distain from hood rats in the office. Yep I said it, hood rats! The phone etiquette is no better. Don’t bother asking any questions, either as you will get no answer or a vague one at best. I’m not sure how they have been in business for so long, other than people need a place to live.
By all means find a more reputable company to do business with try a ”real” estate company

DO NOT RENT FROM THIS PROPERTY MANAGEMENT! They are one of the cheapest in Ventura county for a reason, you will literally get less than what you pay for. The properties are not consistently managed so things are always breaking down & when you call in to have a repair done it would take days before someone would come out to the property to «fix» the issue & the companies they send out are unprofessional. A pest control company was called to spray the property for possible cockroaches (which none were seen on the property). We were instructed to empty ALL cabinets, closets and cupboards throughout the apartment which you can imagine after 3 years carried a lot of stuff) & came back to find only the very top cupboards in the kitchen were sprayed. A few days later we received a notice stating they were going to have to come back to do it again because it was not done correctly the first time around. This was sent to us the day before they arrived the second time. Also none of the rules and regulations were fulfilled on our property such as no smoking & no bbqs & when we called to complain they did not do anything but send a letter stating their was not supposed to be smoking which obviously did nothing. Our neighbors would always get in domestic disputes & the police would always be showing up. The staff in the office always seemed annoyed & when we initially applied for the apartment the girl helping us made sarcastic remarks about our living situation & acted like we were below her in society (because we were applying through them no doubt) The property managers, or anyone in the office for that matter, did not step foot onto our apartment grounds until the day we had our walk through to vacate & the walk through was a complete joke, she literally walked in for less than 5 mins then left. We received the bill for what was taken out of our deposit and the list included many unnecessary costs such as all new doors even though the doors except for one were in good condition. We were never late on rent & always lived within the rules applied keeping to ourselves but I am so glad we left. I just wish someone would’ve warned us about this place, but I’m glad we learned our lesson about researching property managements beforehand.

We moved to Ventura in September and found our home through cal oaks and from day one they have been great!
When we moved in the apartment had been newly carpeted and painted and looked fabulous and now that we are living here we had a small malfunction with the microwave and we put in a request for maintenance and it was responded to within 24 hours.
Doreen has been our main contact and she is just lovely and it was thanks to Karina that we found our new home.
Thanks for making our move up here an easy process.

I think these women forget they work in customer service. After discussing my credit and income it felt as if they were asking me and my boyfriend to leave. «Oh no, we will not rent to you.» Terrible service, terrible people, would not recommend!

Rented from this place for a little while couldn’t get them to even install a rail on a stairway they seem like they didn’t want to rent any other properties unless it was in their best interest or someone else to cosign with you to rent another property from them when I moved they sent me a bill for cleaning after the place it already been cleaned and the floors shampooed professionally I went there to see if they had had it cleaned and nothing else has been done to the place other than what I already cleaned and corrected myself this place is shady and I wouldn’t rent from them if they were the last place on earth

These guys are horrible to prospective renters. Because of their delays and mismanagement, I lost two prospective apartments… which led to me having to move myself to a friend’s couch and my belongings to a storage unit. Hey, moving is so much fun, why not do it twice?
CalOaks will promise to call you and never call, have you come in to sign the lease then inform you they gave the apartment to someone else, and ignore/“lose” the documentation they request. I expect they also consider application fees a revenue stream.
Specifically, they would keep promising to call me about whether they were able to show me an inhabited apartment. I guess in CA, a tenant can refuse a showing, so they needed consent. So I’d ask them if they could arrange an appointment, they said they’d check with the tenant and call me back, and then they didn’t call me back even once. I gave up after about the third occupied apartment I wanted to look at. If you’re almost never able to show occupied apartments, just tell people. Don’t lie and make empty promises about your nonexistent follow-​through.
So when I finally found a non-​occupied apartment I liked, I lost that one because they asked me to email some financial documentation. They said they would call back after looking through it. When I called after not hearing back from them, they claimed it had been «lost,» despite it coming up immediately when they searched their inbox for my name. They simply failed to follow up as promised again because their office staff, apparently, sucks.
The second apartment, I was the first person to file an application, they had approved my references and perfect financials, and had completed my credit check (after taking my $ 25 non-​refundable fee). After I drove an hour to sign the lease, they told me the apartment was no longer available because an existing tenant had a problem with a different property and needed a new place to stay. They did not even bother to call me and let me know, which would have reduced my anger about this significantly (as I might not have needed to crash with a friend & move twice if I knew about this ongoing situation earlier). I demanded they at least return my credit check fee, and they finally agreed after I pointed out how badly they had screwed me. I recall threatening to file a complaint with the BBB, but I guess I was too busy being homeless and putting this nightmare behind me to make good on the threat.
So yeah. After about 50 days of them wasting my time and jerking me around, their incompetence forced me into having to move 2 times, locate and pay for a storage unit, and crash a friend’s couch. Thanks CalOaks Property Mismanagement!
— — —
Update in answer to their comment: I seriously hope you don’t need my help to understand your staff needs to: start calling back when they say they’ll call back, start paying attention to their emails, and stop deceiving prospective renters. That much should be clear from the review so an email is unnecessary. As for me, I’ve moved on to a company that has their s*** together and doesn’t mistreat clients.

I have used Cal Oaks for over 15 years to manage my property in Oxnard. My home has never been without tenants and the people they’ve gotten have been quality.
Recently there was an issue with a large tree on the property that was causing damage that had to be removed. It was going to be expensive and I didn’t have the money. Cal Oaks took care of the problem and let me make payments to do it. That’s not common. But they care enough to look at things by a case by case basis.
I would highly recommend this company. They really try and want you to be successful in renting out your property, finding a new home and finding the perfect fit!

I’ve been renting from California Oaks Property Management for four months. I’m surprised by the negative reviews to be honest. I guess I come from a different perspective, in that I’m appreciative to have a place to live that is within my budget. I have only had one maintenance issue in that timeframe and it was corrected in a reasonable amount of time. The owner of California Oaks is longtime resident of Ventura and very involved in the community. In fact, when I first came into the rental office to fill out an application he and I had a conversation and he made be feel very welcomed.

3^rd Update:
Again, nothing positive about this company. My property manager, Carina, didn’t even show to the walkthru appointment. She drove by and called the Cal Oaks front desk to relay the message to me (waiting for her at the apartment) that she had another appointment and couldn’t make it. Then she ignored my voicemails from that point on so she could take $ 200 from my deposit for «painting touch — up as needed.» I only lived there for 4 months because I couldn’t stand their disservice, never hung or attached anything to the walls, even the carpet cleaners were surprised that I hired them. This company has no shame in ripping tenants off and leaving them without heat.

Rented from here as a last resort. Every time I would walk my rent check in, I would get dirty looks from the girls in the office. We finally moved out & one of the employees called me and told me that I had to pay for another month of rent… WHAT?! We previously gave 30 days notice & had already moved out. She told me that if I didn’t bring the rent she would send it to an attorney for eviction. WE DONT EVEN LIVE THERE… DO IT. Ugh these people are shady af. DO NOT RENT FROM HERE.

I started writing the review below and I could have written pages. Instead of reading it I recommend viewing the 20 filtered Unilocal reviews. 17 out of the 20 are 1 star reviews stating the similar experiences. This place does not deserve your money.
We were looking for a place in August of 2013. My girlfriend and I were interested in viewing a small apartment in downtown Ventura. They told us they would call us back with a time that they would show us the apartment. We get the call and re-​arrange our work schedules to fit their viewing time. We go to the «showing» and their must have been 6 – 7 other people viewing this apartment the same day and the current tenants had to leave and let 10 strangers walk through their house with all of their possessions in it. The apartment was too small for us so we moved on. About a week later another property showed up on the website that we loved! So we printed out the applications and got all of the paperwork that their application said it required to bring with us to the showing. We were very interested int this place and really needed to move so I went to the office with the paperwork to make sure all of our «ducks were in a row.» The lady behind the counter looked up at me with an already irritated look on her face and asked why I was there. I brushed it off told her the situation and she grabbed took the file to look at it, brought out a calculator and just started adding up our avg monthly income to see if we would qualify. I got the distinct impression she wanted to disqualify me and get me out of there, not qualify me and rent a property. To her disappointment we did qualify for the condo and then she told me that I was missing paperwork that I would need for the file, their own application states that we don’t need these for the file. Lets just say this whole experience was terrible and move on. They accepted $ 50 for their application fee and disqualified us due to something on my credit report.

They wasted my time. they told me the paper work looks good… i have decent credit. and they where not able to give me a renter home for 1200.00. seems like they are making more money on applciatiion fees… because at the end they will denial aplication for a stupid reason. my current rent is 2000.00. wasted my time and gave me the run around. you request something and they take it as an insult and argue with you.
dont waste your time with these ignorent douhcebags.
If you guys arent happy at your Job LEAVE/​/​/​/​dont take it out on a potenial customer.