Michaels

Probably the cleanest one I’ve been to and the staff is really helpful. I love the discounts they have going most of the time, but I love the location of the Michaels because you can really hit all the spots you need in one visit.

The scrapbook section is still lacking so far as paper goes, but they’ve been bringing in other neat little things for mixed media. The floral section looks to have improved as well and is organized much better than it was there for a while; the quality of the florals is much nicer as well, offering a better variety of colors and sizes without looking too plastic. As always, the staff is great and very helpful, even when the check-​out line suddenly balloons from two to twelve people! (Seriously, why does everyone seem to check out at one time?) I must be at this store at least twice every week! Given the choice between Joann’s, Hobby Lobby, and either Michael’s in Ventura or Camarillo, my top pick is usually this Michael’s location even though it’s furthest from where I live.

super overwhelming… unorganized

This is the closest Michaels to where i live. Craft stores have just become few and far between over the years as the internet and sites like etsy and pinterest have people becoming really into DIY and with amazon, you don’t need to go into Michaels as often because you can get supplies online, usually, for cheaper.
I do like that the staff here are kind and helpful. Their framing department is always organized and the older man in framing is incredibly helpful and talented. The store could be a little more organized, at times when I go in I feel like the employees are all always doing gobacks, and the store always seems slighty disheveled. I appreciate coming here when I do need to brainstorm or need craft ideas or last minute craft fixes, but usually I just stick to online shopping.
Don’t forget to go online before you go into their store because they usually have coupons on their website!

Yes. Price. Yes. Selection. Yes, convenience. Yes, well laid out store.
No. Service. As, not acknowledge by 3 employees from the time I walked in until the time I got to the register. This isn’t the «Hey YOU owe me customer service» type of attitude. This was the «Oh, he’s looking my way, let me turn around in case he asks something».
Perhaps I’m not the crafty looking type.

Expected good things,.got arrogant, condescending and indifferent attitudes from EVERYBODY. This store is expensive and is horrible for FRAMES, I should have gone to AARON BROTHERS. My brother tried to tell me but I listened to a friend. Bad idea. I hate this store it has an overall stale environment
only open because there is no other provider of art supplies… I hope they open an alternative business to this place. Oh and yes their hiring manager must be 80% inadequate. Can’t generalize everyone but there must be a reason why most employees seem bored and uninterested in helping. Cash register person I. got acted like I was over at her house. bothering her for her time.

Months ago I had a horrible experience with the customer service here… since then, it appears as maybe they had a change in the store manager because today Destiny and Elder (sp?) helped out out on some frames that we were looking to purchase for some one of a kind pieces that are very important. Destiny and Elder really came through, so much that I had to buy a star lollipop to give to destiny because she truly was a super star today! They redeemed our previous horrible experience and we will be coming back more and more for personal and business needs. Thank you Destiny and Elder!!!

I love crafting. I also have a short attention span, so am constantly starting new projects. Yarn for knitting, paint, glitter, markers, baking supplies… I’ve gotten so many different things here. Could use more checkout people. I’ve actually started going to hobby lobby instead because of how bad the lines get here.

I had an incredible experience here. While they are always very friendly here, I had amazing service last week. I was buying a couple of items and forgot to print out my 30% off coupon from the email. The wonderful cashier took the time to walk me through pulling it up on my iPhone and then scanned it right there. Little things like that are so nice and really made my day. She was very polite and friendly — which seems to be so rare these days. I love this store!

I can tell a difference in place, your employees are happy and asking if I needed any help finding anything. The lines are faster than normal, they were really slow before. It is also neat & tidy inside and organized very well. Must have a new manager.

Okay so in order to save some money, I purchased some of my wedding invitations here and had them printed at office depot (my printer doesn’t print cardstock unfortunately so be wary of that if you are buying your wedding invitations here). Each box comes in 30 invitations with RSVP cards and cost about 45 $. Watch for their 40% off coupon off regular items though — saved us a bunch!
They sell such cute things here and very holiday/​festive items. We also purchased a large 20X30 picture frame here for about 27 $ after all the discount! Pretty decently priced! One thing you should be aware of is the line! It takes about 20 – 30 mins to get through regardless of the time of day (how?!)

I just asked the framing department to do the impossible and they delivered — with excellent customer service and communication all the way.
I dropped of two items to custom frame on a Friday around 6:00 pm and they were ready AS SCHEDULED on Tuesday afternoon!

Wow… this place is a joke. Talk about holding a grudge. After being accused of trying to shoplift in the past. Mind u im in my mind 30’s. Wearing shorts and a ball cap walking with a limp because I have a bad back. Im looking at Halloween baking goods there is plenty of other customers around two of the women from before start to follow me and say loudly infront of the other customers khaki shorts braves ballcap we got her. Then I get the smirk. Like I just embarrassed u. Get a life. Im sorry ur stuck making $ 9 an hour in your late 40’s maybe u should have made better choices. When I talked to your MOD about you an you partner and crime I got told u are problem childs and largely unhappy. Honestly I find u laughable.

Nothing but the best customer service! No matter how often my daughter & I visit the store we are always impressed with how informative everyone is. From baking to arts & crafts. We love this store!

Been a regular at this Michaels for a bit. I think it’s awesome! The layout is great and everything is super easy to find. I’ve purchased paint, locker gear for my daughters first day of high school, dye kits, stuff to make all my anniversary gifts for the hubby.
My all time favorite thing to buy is the frames! They’re always on sale and affordable. Every frame in my house is from here. They’re great quality and have a wide variety. Worth checking out.
They have every type of product for every type of craft. The place is loaded with stuff! Another great thing about this Michaels is the staff. Every single time we’ve been there it’s been easy to find help and and they’ve been very accommodating. Even this evening, when 15 minutes past closing, we were still shopping the sales associate came over and asked what she could help us with instead of just giving us the boot! Love the customer service! And they have cake decorating classes!
Overall, highly recommend!

This is a great all-​around craft store. They have limited fabric/​sewing so if you need something beyond the basics in that category you’re better off going to a specialty fabric store, but for general scrapbooking, cake decorating, jewelry making, floral arranging, etc. this is your store. The main downside is that the lines here tend to get very long. I also tend to spend more time here than I anticipate because I get totally distracted with all of the neat things unrelated to the original reason for my visit.
Most recently I needed some grommets and since those are sort of a specialty sewing thing I wasn’t sure they would have them, but I tried anyway. I was pleased to find they had exactly what I needed!

Came here to look for replacement beads for a chandelier. The staff very loudly accused us of stealing while we were asking about a price check. Who asks for a price check if theyre stealing! Wouldnt we want no staff around us instead of asking for help? Then 4 horribly groomed overweight middle-​aged women started following us around cuz thats not noticable. I was angry but tolerating it til they called for security on the loud speaker. You just lost 2 customers and whats sad is I’ve shopped here hundreds of times and spent a lot of money. Im sure the district manager is going to love the email shes about to get.

Just like all Michaels, this one has a great selection of crafting supplies. The Ventura location however, ALWAYS has a giant line to check out. It doesn’t matter if you’re there on a Wednesday at 1:00 or Friday at 10:00 I have never seen less than 5 people waiting to check out. This store is so understaffed, that many people take one look at the huge line and walk right back out the door. It’d be great, if they hired some more people. Until then, my rating is a frustrated 1. PS I’m writing this review as I wait in line…

I love this syore. Whoever thought of it is a genius. I always come out happy and bursting with ideas. Just thinking, they must be crazy swamped around the holidays. So’s life, everyone has their seasonal rushes.

Two stars. One, because I found a good deal on an item I was looking for. Two, because I got some other stuff, too, and escaped without buying a 6-​pack of wooden mini-​birdhouses, or whatever I usually buy and stuff in a cabinet.
But Jesus H. Christ on a cheezy cracker, what the hell is it with the employees here? I wandered around the store for probably 20 minutes looking for two items, before I approached the ONLY employee on the floor, who was sorting artificial flowers. i said, «Hi, excuse me, do you happen to know where to find X?» She was counting out loud and shook her head no, kept counting out loud, and said, «You can try Aisle X». No eye contact, no greeting, nothing. I happened to find said object in that aisle, so kudos to you, lady (and you can stop shaking your head no, which indicates to me that you cannot help me).
I then wandered for probably 10 minutes more looking for two other items. I found an employee walking out of the back room and asked her, since I seemed to be in the right section for both items. She said (while chewing something and standing about 2 feet away from the aisles themselves), «Um, maybe the last aisle, just keep walking. Yeah, the second item would be on the end.» I thanked her; she replied «Uh huh».
Checked the aisles for the fourth time; NO SUCH ITEMS, not in the place she suggested, not anywhere.
I walked to the check-​out. There were three people up there, and only one employee appeared to be checking out. «All set?», she asked. I told her no, I was still looking for one of the items. She sighed and seemed EXTREMELY annoyed. (This is 30 minutes after they opened!!). She called back to someone who found that they didn’t carry that item anymore.
If you’re unfortunate enough to be stuck in a Michaels, there simply is no way to find what you’re looking for, other than to walk around aimlessly and check every aisle. Cause sure as shit, nobody’s going to help you, and if you happen to corner someone who WORKS THERE, they’re loathe to help you, and will let you know that.
Btw, I found the last two items at JoAnn Fabrics in Onxard. JAF has ¹⁄₁₀^th the inventory — — but is about ¹⁄₃ the price, and they have FRIENDLY EMPLOYEES!
Stuff it, Michaels. Oh wait — you can’t, you don’t sell polyester stuffing.