Moore Veterinary Care

My family and I are staying were staying in Ventura when we got a last minute appointment here. The staff was so friendly in squeezing us in. Dr. Moore is very knowledgable and showed excellent care and interest towards our dog. She also gave us options to choose from and gave us some great information. It was a little pricey but definitely worth it! Overall, it was a wonderful experience and we will go back while we are in the area.

When it comes to health care, I want someone knowledgeable and caring. When it comes to vet care for my animals, I want someone even better than that. In my experience, Dr. Moore is all that I could ask for.
I live in the OC, but my mom has been going to Dr. Moore for years. She raves about her. Recently, while on a long vacation, my mom dog-​sat my two dogs. One is younger, but one is a senior with Addison’s disease. When my dog had an Addisonian attack and I was gone, my mom quickly took her to Dr. Moore who knew just what do to. My dog was quickly stabilized and I returned to a dog who was on the upswing. Even after my dogs and I went back to home in the OC, Dr. Moore gave us a follow-​up call to be sure that all is well and that my dog was back to normal.
A few years ago, our family cat passed away due to old age after a good, long life. Dr. Moore was kind enough to help us say goodbye to her. Then, Dr. Moore took the ashes and scattered them over the ocean, where I know that our family cat has gone back to the earth and sea. Finally, she donated to the U.C. Davis Companion Animal Fund in our cat’s name. Obviously Dr. Moore cares about the pets.
We are happy with the service that Dr. Moore provides. Our animals are happy with the care.

Dr. Moore is the best vet I have ever taken a pet to. you can really tell that caring for animals is her life and not just a job. It is a family affair and over the time we spent visiting this office we met Dr. Moore’s kids and her own dogs.
We came to Moore Veterinary Care as a second opinion for my sick 12 year old cat. A different vet office in town had given us little compassion and essentially told us to spend thousands of dollars or put her down. This came after one vet in the office saw our pet in person and a different vet whom we had never met called with the lab work suggesting that we euthanize her. So seeing that our cat was still very full of life and didn’t seem to be in pain (although very sick) we sought a second opinion.
Dr. Moore met us and saw how happy our kitty was. She worked with us on treatment plans, taught us how to administer fluids at home and discussed pricing for every test and medication up front.
Our cat bounced back for a while and we were able to spend 4 more quality months with her. Ultimately she could not beat the stomach cancer that was causing her health to deteriorate but I am so grateful to Dr. Moore and her staff for helping us make the best of the time we had left.
When it came time to say goodbye Dr. Moore was there. She told us what to expect and was very compassionate and supportive. A week later we received a hand written condolence card from Dr. Moore. A few months after that we got a letter from the California Veterinary Medical Foundation stating that a donation had been made in our kitty’s name. These personal touches were so heartwarming and went far above and beyond the expected level of care.
I am so thankful we found this vet office when we did. I will forever be grateful for their help and will bring my future pets to Dr. Moore.

Four cats later and I STILL LOVE THIS VET! I even love the cute little house the office is in, even though it can get crowded when big dogs are there, LOL.
The pets are always treated as though they were her own, and I have always received thorough explanations of the diagnosis and clear, detailed instructions for my responsibilities in the treatment plan.
Dr Moore’s staff is pleasant and has great follow up post visit. Dr Moore’s office has even arranged for me to pick up medications and supplies outside of their business hours to accommodate my work schedule.
Yes, it’s pricey– unfortunately that is part of caring for your furry friends. The cost here is still less than taking them to the 24 hour place on Victoria or the other place on Sperry, which I’ve also had to do in the past.

My husband and I had a great experience with Dr. Moore and her staff taking care of our sick kitty, who had been lethargic and losing weight. We came for a second opinion after test results at another vet had not given us clear answers to address his health issues.
Dr. Moore tirelessly walked through the potential causes for our kitty’s illness. She relied not only on his test results, but also leveraged her deep experience and background with animals who’ve presented with similar challenges. She recommended a food change to rule out allergies before resorting to costly and invasive procedures. She even personally taught me to administer hydration to help our cat feel better in the short term.
We are a week into treatment, and our cat’s appetite and energy is noticeably improved. We are grateful for Dr. Moore looking at the whole picture to try and find answers.

Dr Moore is one of the most capable and compassionate veterinarians i have ever met. we are animal lovers, alway have pets, and we’ve been to and through many docs. We brought our bird in at the end of the day with a problem that turned out to be an emergency, and Moore responded with potent emergency care despite it being after hours. When things were coming together slowly, she offered to go the extra mile and take our bird home with her overnight – we would not have known how to handle her coming off the sedatives, and that was clear. She charged nothing for the extra care, and it made all the difference. She’s got that clear, no-​nonsense action character, and you couldn’t do better if you choose to go to her!

If it wasn’t for Moore, my childhood tabby cat would have died a year prior and my family and I wouldn’t have had an extra year with her. The vet treated my cat well, and it amazes me how she’s able to keep it together when creatures are going through a lot of discomfort. She also treated my boyfriend’s friend’s bearded dragon, as well as his own Chinese Water Dragon lizard (it’s great to have a local vet who can work with reptiles by the way!) Karen Moore always had their best interest in mind and made certain the pet owner knew every possible outcome, as well as how things could/​would work. She gave me peace of mind.
The staff are also very good. They’re polite, friendly, and always enthusiastic to help a client.
I don’t care what a couple of reviewers say. They’re obviously using the vet as a scapegoat for their frustration and pain during hardship, because Moore did everything she could to help the pets either I or my boyfriend brought in.

I ended up calling Dr. Moore @ Moore Veterinary Care out of desperation. A friend up the street encouraged me to get a second opinion for my cat. He suffers from chronic sinus infections and has been spewing green snot all over my house for months! Nothing has worked to help him.
Upon first look at the practice I was not to sure given it is in what appears to be a tiny house but we quickly settled in once we realized how sweet the office staff was and I really began to enjoy the «down-​home country» feel. I felt like I was at a little country vet who really cared about my animal and not just my money.
The staff was professional and courteous, they saw me in a timely manner, we did not have to wait more then 5 minutes to see the doctor, I was able to get an appointment on the same day which was nice too.
I could tell that Dr. Moore really cares about my cat. She spent her time with us and gave me different options and she was not pushy in any way. I also saw a sign on the wall and I can’t quote it perfectly but it says something to the fact that… they realize people have different economic/​money needs so do not hesitate to ask for a quote… (i’m sure I’m making a mess out of their quote haha).
Dr. Moore also has loads of experience and for a second opinion for my cat that is what I was looking for. I was also impressed that she did not just tell me to go to VMSG and have to spend loads of money… but instead was able to give me different options because of her experience and knowledge.
I would not hesitate to take your furry family member here!!! :)

Fact # 1
I phoned at 9am with a problem. Your office promised to call back after discussing the matter with the doctor. And yes I was told the Dr. was on vacation, we all were, it was Christmas. I was prepared to wait. But not for what came next.
Fact # 2
The call came in midday that your office was unable to help since your office had not seen the dog in 5 months. Never mind the fact that my mother was in frequently to refill meds, routine visits and a long time patient, never missing an appointment and by the way… this was an emergency, as is the nature of emergencies… Not like she had ignored «routine» visits.
Fact # 3
Never once did you or anyone offer a referral. NOT ANYONE, NOT ONCE!
Your staff suggested we search ONLINE for an emergency vet AND since the individual on the phone had lived in the desert, she was «personally» aware there were many available… NO NAME, NO recommendations, NOTHING! It was condescending and rude, hence the leaving us «high and dry» comment considering it was Christmas eve. Ever try to find a Dr. on a major holiday? Had there been any assistance things would have «felt» differently.
And when I WINCED at the comment your employee told me how she «DIDN’T APPRECIATE MY ATTITUDE» Give me a break. I am tempted to provide the definition of SERVICE…
Fact # 4
I did find a vet ONLINE and your office did fax over the dog’s medical history. That we appreciated. She was then treated for a simple bladder infection and the suffering ended. Truly grateful for that.
Being away during the holidays with a sick animal is a vulnerable time and situation. Certainly everyone understands that for what it is. Doctors are in the rare and trusted position to provide great peace, comfort and service during their clients time of need. Mind numbing that I would have to articulate this to your staff.
THESE ARE THE FACTS as they were spoken to me on «speaker phone» with my family in the car.
I understand someone being on vacation. I further understand it is difficult to «treat» something remotely and accept your position but simply disagree. It smells bad to us as the consumer and client. That is why there is «yelp» for the «unfiltered consumer» to have a voice when clearly we did not during our time of need.
My complaint and observation is in the SERVICE. We were left to «scramble» with nowhere to turn! No doctor other what we could find online. You should try it sometime.

I’ve been very happy with their care and help given by Dr. Moore for the last twelve years. It’s a small vet office with a small staff and sometimes the wait can be a bit long, but I get my special-​needs cat her food and meds here and if they run out she sets me up with a referral to Buena Vet so I can get the food there. I’ve seen birds, turtles and even an EMU while waiting in the waiting room, she takes everything. I like the small town care and the fact that they remember my name when I come in.

Well, I remember this very clearly!
It was May 2009! I only took Sunny, a Jack Russell I was fostering to you once for his «free» exam and treatment. Along with a bill for legit charges, you also charged the Jack Russell Rescue for the so-​called free examine (not legit). I remember this clearly, as I called your office more than a few times to get this cleared up.