The sales people are very nice, and give great customer service. With their help, I ended up picking out a bunch of items as gifts and let them know that I needed separate receipts for every item. The supervisor/manager guy said that they would have to ring each item up separately. I told them that was perfectly fine, and I had time. They rang everything up on the same receipt, and gave me copies of the same receipt as my gift receipts. How rude is it to give 1 item to someone and their gift receipt have 10 other things on it? and it lists out all the other items. So there is a big difference between getting a $ 130 jersey and a $ 22 beanie. Anyway, I asked them why they did that, when we just went over the whole gift receipt thing, and the supervisor/manager guy got mad and rudely told me that he just gave me gift receipts for each item. I told him that these are not right and I needed separate gift receipts with one item on each. He said I would have to return all the items and have them all re-rung as separate purchases. Then I said that was fine, and when he realized I paid with my debit card he angrily said he would have to void the whole purchase and didn’t want to do that. This was not nice. This was his mistake, and now I was getting bad customer service when I was trying to buy a bunch of items and give them my business. Honestly, the original salesperson who helped me out was so great, that I did want to come back and buy more stuff. BUT, the supervisor/manager guy was so rude, that I no longer wanted to be their customer. I was pretty upset, and I told him I just didn’t want those items anymore, and said«Please void it all.» He voided it, and instead of crediting the money back to my account, he gave me cash. So then I ended up having to make an extra trip to the bank on my way home just to deposit the money back into my account. Seriously? Way to screw up a good sale.
Camarillo M.
Évaluation du lieu : 5 Camarillo, CA
I come to Pro Image for all of my personalized needs. They do all my embroidery for my personal use and for my business. Danny, Jesus, and Mike are great guys!
Lolia S.
Évaluation du lieu : 2 Los Angeles, CA
I just go to the Dodgers section near the entrance. They have Dodgers jerseys, tees, and hoodies for men, women and kids at the standard retail price. They also carry apparel for other teams and sports but I rarely look at that part of the store. I don’t think this is a great store but at least it carries Dodgers’ merchandise. Pro Image is a chain store that carries NFL, NBA, NCAA, NHL, MLB, MLS jerseys and sports team memorabilia.