The Auto Scrubber

Great, family run business. Friendly, fast service. The only place I go to wash my car. If you go when rain is forecast, it almost always does rain. My way of helping with drought relief!

Ok for most cars but not for all. Most of the staff didn’t speak English; couldn’t explain that they missed areas/​spots on my entire front bumper and front lip. Almost left in the beginning because I couldn’t find a person who could understand me as well. They bent one of my metal trim emblems on the rear hatch as well and left it sticking outwards to possibly poke or cause harm on the next encounter. Overall they did the job but not terribly well, only gave 2 stars because they hand wash and had at least vacuumed correctly. No tip left nor will I return

If I could I would take all the stars away from this place! I wish I could give them a big fat ZERO!!! Where do I start? The rude owners who run the car wash or the horrible disrespectful employees??? I go with my 2 small children 1&3 to get our small suv washed. It’s like 10 mins but when they are done, so I go and check the car and they missed spots ALL over! It’s like the guy was blind! He missed lots of the vacuuming, the inside cup holders, the leather seats weren’t wiped down. It’s not like it was heavy duty scrubbing they had to do. It was simple wipes. The guy had major attitude! Like he was annoyed that I had him wipes things down again. I even gave him a $ 5 tip! He kept saying he didn’t have to do it anymore cause I was asking for a detail service. I was just asking him to clean obvious spots. The manger came and he was nice to clean some of the car himself. Then i noticed that it wasn’t properly vacuumed and so I ask them to vacuum it again. I end up doing it myself. At this point I had 2 crying kids that wanted to leave and I was pissed that I was doing this myself. I asked the owner of the car wash who was at the register for a refund because I no longer had time to wait for them or myself to fix their obvious mistakes. He throws me $ 10 when I had paid $ 24. He said your car is clean!!! I was so mad at the way the men treated me at this place. It is not kid friendly and the men are so rude!!! I will never ever go there. I was in tears by the time I got in my car. Worst car wash experience ever!

Isn’t a fancy place but they do a great job at a fair price. This will be my monthly car wash stop.

Terrible job. Paid 15 $ for the worst car wash I’ve ever gotten. Could have done better with my own hose.

Every time I come here I tell my self I’m never coming back. This time I’m really not going back horrible job. For 30 $ they spend 20 min cleaning my car and miss spots all over.

Nice place, pretty good price! It was super fast and they did a good job. Glad I found this place! All the staff was super friendly.

Horrible. I called to ask how much for an interior detail and he shouted a price at me. I asked if they do carpets he said yes and hung up on me! I called back and said excuse me i wanted to know if you also clean seats. And he yelled at me No! And said «I hang up on you on purpose». And hung up on me again! Who does that -!

Bud is about as intelligent as a box of rocks. He should stick to writing his own review instead of critiquing someone else’s. What a DB.
This car wash does average work similar to five points. At least I can understand the manager when he speaks.

Yesterday I read the reviews on Unilocal and decided to go here. I got my car washed and was very happy with the customer service. However, when I got home that night from work I noticed oil/​tar stains in 4 different sections in my backseat. Of course, after hours of sitting on my leather seats, the oil had already sunk into the leather and is now there for good. My car is not even a year old yet and when I went to talk to the manager AJ, who was very nice yesterday, he continuously gave excuse after excuse. He told me that it couldn’t be proven it was them, why hadn’t I taken a picture of my back seat before the car wash to prove it, and why didn’t I thoroughly check my car when I got it– to which I told him I never thought to do that because I trusted they would take care of my car! He further stated that his employee (which he later told me was Steven who just so happened to conveniently be off that day) would never do that and that they are trained by him on how to clean cars. After he gave these excuses I told him that I was not saying that it was purposely done but obviously as they were vacuuming my car, oil/​tar was brushed on my seats in 4 different areas. As we kept going back and forth he proceeded to, more than 5 different times, tell me that I actually put the stains there and wanted to make him pay for it (which is insulting, and such an outrageous claim). He even stated that all of his towels and products are cleaned constantly (which is a lie because, during this argument, I noticed them cleaning a black Acura with a shammy that had black spots on it which was probably the same oil/​tar in my car). I could go on and on with the others things he stated but, after over an hour of this, I told him that I at least wanted a refund if he wasn’t going to pay to have my seats cleaned and he finally gave me my $ 16 dollars back. He never once apologized, was extremely rude, and kept blaming me for the stains. I will NEVER go here again and I recommend you stay away. Please check your car thoroughly if you go here because they obviously will not take responsibility if they do something after you leave the lot!!! And because I learned the hard way, they don’t have insurance so if they damage your car then your out of luck because, as with my seats, they will not pay for any damages done.
Update ⁴⁄₁₂
After looking at other reviews here I found that someone had actually experienced the same problem as me and their car was damaged by oil stains. Of course when I brought this up to AJ during our talk he told me that this incident has NEVER happened before and he never admitted to the oil stains in my car.
Update ⁴⁄₂₀
After reading Bud’s review, I unfortunately have to defend my statements. In regards to his complaint that I am implying «it was intentional and he took the next day off because he had placed oil in your car»: That is actually NOT what I am implying at all and that would be an ignorant implication. My implication, is that, because AJ knows I did not stay while my car was washed and therefore I did not know who washed my car, then it’s pretty darn convenient that Steven happens to be gone the day we need to talk to him. Meaning, how would I ever know that Steven is off since I don’t even know who he is or what he looks like. He could have been there and I would have had no clue. Again, as I stated in my previous review, I NEVER said it was intentionally done but that it did happen.
In regards to the statement that it could have been done by «someone who has access to your back seat that is unhappy with you»: Because you don’t know my life, the background is that I am the ONLY one who drives my car and NO ONE else is in the car with me. If there is ever someone in the car with me, it is my boyfriend who obviously always sits in the front. I do not have kids, neices/​nephews, etc. Thus, I am not coming up with an outrageous statement trying to assume and incorrectly blame a business for stains on my car. The FACTS are that 1. Only I drive my car 2. No one has ever sat in my back seat in the few months since I bought my brand new car 3. That day I ONLY went to auto scrubbers. Thus, it was them who damaged my seats and NO ONE ELSE.
Unilocal is a place to HONESTLY share your experiences and that is exactly what I have done. If I had any doubt at all that it was them, I would never have gone on here and given them a negative review because that would be unfair. I have shared my experiences honestly though, because what did happen was their fault and it has even happened to another Unilocaler before me. I have no reason to lie or even to unjustly blame them (I even previously stated their customer service was nice before the incident which shows my honesty).
If you have doubts about my experience, it would have been nice to private message me instead of falsely assume things and publicly cast doubt/​suspicion on my character and Unilocal review. Especially when you don’t know me or even all of the facts.

Another stellar job on the detail. I literally have brought ALL my cars here. I live in the valley and the commute is well worth the quality I get here. I seriously haven’t found a place like this in my home area and literally nothing compares to these guys. Take my word for it. If you have any questions send me a message. I do not work for these guys nor am I being asked to post. This is a legit and sincere customer sharing my experience with you.

Love love love this place! I’ll definitely stay loyal to this car wash. they do a great job and the staff is super friendly. I met AJ who is one of the owners. He is very helpful, kind, friendly, and personable. If you need a great place to take care of your car I’d totally give them your business

Ahhhhhhh! I’m still sitting in the massage chair while the car is being washed. Best $ 1.00 I ever spent. I’ll tell you about the wash after I get myself out of the chair. Friendly people, no wait today. I’ll come back here.
(Later) the car looks great. Nice job fellows!

I am a regular here. We have a running joke with the check-​in guy that we are getting our cars washed to make it rain. They have a 24 hour rain guarantee. Most of the time I get a thorough cleaning, but they are more than willing to go over spots I notice that they miss. This place is independently owned and more low key than the bigger places at 5 points or on Market street. I can stroll around the neighborhood or hang out on a sunny bench while waiting.

My minivan needed a serious puke clean up. I called around and read reviews. The auto Scrubber was a better price than most and sounded professional on the phone. I dealt with AJ the manager on the phone. A few days later I brought it in and AJ remembered me and gave the same price, no bait and switch. It took a little longer than originally quoted to finish but looks great. Carpets look amazing. I have 4 kids and we rarely clean out the minivan, lots of spill stains, so this is impressive. I will be back. Inside detail and complete shampoo and exterior wash all for $ 85.00.

After one failed attempt at finding a good car wash in Ventura, I was more than a bit skeptical when I tried Auto Scrubber. I went there at lunch time, midweek.
When I got there, there were only a couple of cars in front of my truck. So I thought the job would be fast. It wasn’t. But then again… good things come to those who wait. I was surprised that, within 30 minutes, the place was full of cars and the other two guests that were ahead of me were still not done.
To be fair, one of the vehicles that was taken and washed in front of mine was a truck that had apparently been on a mud run, or driven through rain for days on end. There was so much dirt on that vehicle that it was hard to determine its color. Needless to say, that truck took a while to wash.
My truck went after the other… Then I saw them drive the truck back into the wash… they apparently missed some spots — who can blame them with the truck looking like that! When the person checked it after it was washed, they immediately took it back for a second run… it wasn’t clean enough for their standards. All this, without the owner or the manager getting involved.
My truck was finished without any issues. It was clean and vacuumed properly. IT didn’t look like some of the «armor all» areas were done very well, but the car looked spotless otherwise. They definitely will get my car again…, I just hope next time they finish it in under an hour so I can get something to eat during my lunch hour.
Keep up the good work, gentlemen!!!

I love this car wash one of my favorite spots to go they are really fast! And have a bunch of neat things inside to sell. They always do a good job prices are reasonable to!

Wow. What a huge disappointment this place was.
I just came home from getting my car washed here. The only thing that lured me in was all of the positive reviews. Sadly to to say the service was just not up to par.
Sods everywhere, hard water stains, dirty inside and a half-​ass job of dressing the vinyl. And of course my biggest pet peeve of all a dirty front windshield that you don’t notice until you drive off the lot and the sun hits it.
Oh well live and learn. Save your time and money and avoid this place.

My car was filthy so while driving to SLO from LA, I searched through Unilocal and decided to stop by. It’s a really tiny car wash and I really do like that it’s 100% hand wash. It does take some extra time, consequently, so don’t stop by if you’re in a rush. The man at the end was really thorough in wiping down my car and I really appreciated it.
Side note: I don’t know if tipping here isn’t the norm, but all the other patrons I saw didn’t tip, and when I tipped, the man seemed shocked and extra grateful. I guess it’s not like LA where everyone expects a tip.

I almost thought this place was abandoned when I was looking for it so they might wanna put in some money to at least rehab their sign…
Besides the cosmetics, they did a pretty good job with the car and they were friendly! I’m from out of town so I won’t be back bit if I return, this will be my car wash!