Vanoni Ranch

o yes I forgot my bedroom was full with termites for one month nobody do anything and wen the spray the say that was my antique furniture but the was all of them on the window

RENTER BEWARE — WORST EXPERIENCE EVER! I chose to move into an apartment at Vanoni Ranch after a lady in the office showed me around the property, and some talking to friends that lived here in the past and reading the reviews online. Yes, there were a few negative reviews from tenants regarding not getting security deposit back and move out relate issues. But NOTHING could prepare me for what I found on my move in day. IF YOU HAVE A WEAK STOMACH, you may not want to read on… I picked my keys up the day before I scheduled the truck and movers so I could start bringing over things like boxes of clothes, linens, etc and to have my new living room furniture delivered. I was so excited. Then my excitement turned to horror when I saw a cockroach on the wall while my new couch was being delivered. I couldn’t believe it. All the stress of moving hit me like a ton of bricks. I can’t even explain the feeling. I had so much to do between cleaning the old place and prepping for a move… But I was sick to my stomach. How could I do this to my kid? Did I not do a good job inspecting the place before signing the contract? I already signed… What can I do? I was lost. I was disgusted. I was devastated. I immediately called the office and they scheduled Terminex to come out and spray. I was reviewing my options. Then I went to a few of the neighbors and asked if they had the same problem. They said no… They’d never seen cockroaches. Guess I was the lucky one. So I went back into the apartment to retrieve the items I had already taken in. When I opened the door, dozens of cockroaches scattered. Wtf. The maintenance people were just in there cleaning the carpet. Surely unless they’re blind, someone saw the roaches and didn’t bother saying anything to me. :(I refused to stay in this apartment. But I had already set everything up … TV, Internet, phone, change of address, etc… I can’t even begin to tell you how much of a nightmare this was for me and my family. I got ZERO sleep the night before my move. I was so upset. After speaking with the manager, I was given new keys to a different apartment. Here we go. ANOTHER change of address. A week without TV or internet because I had to cancel the old request with Time Warner and put in a new one. Unbelievable but the new apartment had zero cockroaches. I’ll take it.
You’d think my nightmare ended there. However, the new apartment is on Cosmos. HERES A TIP… DONT RENT AN APARTMENT ON COSMOS AVENUE. Big tow truck, semi trucks, commercial vehicles park here (right outside my apt) and you’ll hear loud engines going, backup alerts at all hours of the night, chains from the tow truck … And management won’t do a thing about it because Vanoni does not own Cosmos Avenue so they can’t have these vehicles towed. No peace and quiet at Vanoni Ranch!
Last, you have to be very careful and watch for pits in the grass. The grounds are not adequately maintained (example: a tree was removed but the hole wasn’t filled in properly, posing a danger) and the lighting is very poor in certain areas. Also watch for pile of dog crap… They’re everywhere. Oh, and the appliances are outdated and barely functional. There’s always something that needs fixing and when I put in a request, sometimes it takes 2 or more weeks to have maintenance issues addressed. Oh, and THE POOL WAS MANDATED CLOSED BY THE CITY DUE TO INADEQUATE CHEMICAL LEVELS. Nothing is luxury, everything is substandard at Vanoni Ranch. Seriously, I wish I never chose to move in here. Can’t wait until the lease is up.

Two parts: the office, the tenants. (Lived here for 6 months)
Office: When we started the process of renting we were working with Jonathan. The day we went in to sign for the keys, we were notified that Jonathan had left and we’re working with Angela. Angela has been great and has tried to take care of any needs/​issues but can only do so much. We immediately (move in day) starting having issues with some neighbors which quickly spun out of control. Stephanie stepped in and quickly resolved those issues. That was in May. Since then, Stephanie left and has been replaced by Carol. Jonathan’s position was filled for all of two weeks before that woman left as well. Basically, the only person in the office that has been here since we signed in May is Angela. The turnover in the office is just as high as the tenant turnover is!(That should tell you something about this management company) Tania is the boss over Vanoni — give her a call if you truly need something fixed. (310) 337‑5408.
Tenants: Although I am one that goes by «you pay for what you get» I’ve found that I PAY $ 2k/​month to get a low quality material apartment with little to zero soundproofing as well as white trash neighbors who think the complex is a huge yard for their cats. Oh and I must not forget, we have to pay an extra $ 40/​month for an assigned parking spot or else after 6pm you’ll have to park by Saticoy ave and trek to your apartment. Parking is horrendous here but the office won’t acknowledge it, in fact I believe in the lease it isn’t allowed to use a garage for storage yet Stephanie admitted probably 80% of the garages are used for storage. Oh and if you don’t know, the lease says you can only park your car in a spot for 24 hours or you will find a nice note on your windshield that says you’ll be towed if not moved within 24 hours. The grounds are nice, the pool and grill areas aren’t bad but having to pay for all of the «community» fees is just another way to pull a little more money out of my pocket.
Bottom line: You don’t get what you pay for here. You pay for a nice looking apartment, which in reality on the inside has low quality materials, flooring and appliances and even Windows. They do maintain them well but there’s not much to maintain when it’s low quality in the first place. The outside appearance of the grounds and the apartments are what trick you into thinking you’re getting luxury. Oh and if you have issues with your neighbors you might as well confront them yourself because the office won’t do a thing about it other than tell you that it «has been reported and filed.» The pet fees here are pricey too, just like everything else here. $ 500 deposit plus $ 50/​month per pet.
Angela, Stephanie and Jonathan had a good thing going. Now poor Angela is just trying to stay afloat in an office that can’t even get on their feet lead by Stephanie’s replacement, Carol.

My husband and I feel very much at home here. This community is clean, fairly quiet and beautiful. Our maintenance issues have been addressed in a timely, professional manner. The rent is a little pricey, but I am a believer of «you get what you pay for». That being said, the grounds are lovely, the pool areas have awesome bbqs, and the units are kept in superb condition. It really is a beautiful place!
The only issue I have is the parking situation. I feel that every tenant should have at least 1 assigned parking spot, as part of their monthly payment. I’ve never heard of having to pay extra for a parking spot.
All in all, Vanoni Ranch is a great place to call home…

This is a very nice place to live. Apartments are clean and well equipped. I am very satisfied with the amenities, and the grounds are immaculate. The management staff is helpful and very friendly. Only a couple of minor complaints but overall I would recommended this place.

This management team does nothing to help the resident. I have spoken with them about some serious (nasty unsanitary conditions) issues and they have done zero to resolve the issues. Never a phone call, follow up or anything. I guess they are hoping I will forget. I will not be renewing my lease once it’s up.

I lived here for over two years. Went through 3 management changes and building repainting. First we loved the apartment. The location was perfect for me. Close to pool and bbq. Good parking options and little noise. Maintance was nice but their work left a lot to be desired. Washing machine broke spilled water throughout the apt. Ruined the carpet and left spots. They did clean it but the cleaning company used a spot cleaner and it changed to carpet color. Microwave broke and they dropped it leaving a tear on the carpet. The fridge broke took a week to fix and they took a part out of the model to fix. Two days later it cought fire. They repainted the kitchen but we’re out of the cabinet paint so they used wall paint instead. Downstairs apt had a guy that smoked cigars that smelled. It would set off the smoke alarms in all the apartments. Even with the no smoking policy they did nothing. All 5 apartments moved out over this smoking issue. Guy would smoke at 3am and set off all the alarms. He thought it was funny. At move out they stalled for a walk out stating they were to busy. Took pictures and video. They charged me for carpet and painting even though they
they would not because of my flood of the washing machine. The apartment had been repainted a month before move out because of the fridge fire. In all they charged 1,000.00 for damage they did and repaired. Once you move they will never contact you or return your calls. My final check came from the home office 3 months after I moved. Not the 21 days as required by law. I never did get a itemized list of damages just a warning from maintance they they always charge for carpet and paint. As for the business center it was closed for all but of 2 months when I lived there. A computer was stolen and they locked everything up. The gym has 3 personal trainers that live there and use it a their home business. So in most days you have to fight their clients who do not live there to use the equipment you as a tenant are paying for. They take the weights out and book clients back to back in the morning afternoon and night. So if you want to use the gym you have to be there from 4am to 7am. After that you get classes from the three. In all I would agree with the old reviews. They raise rent over 20 percent at month 11 of the lease. They do not push you out they force you out with price hikes. You will not get your deposit back. That sums it up.

Ok I moved out when my lease was up… The scariest part of living in an apartment is when you move out: and then the bill comes. You usually don’t get your deposit back, and if you’re lucky they won’t bill for a bunch of extra stuff, like They did for me: such as, repainting the cabinets. They didn’t need painting, but they did it and charged me for it anyways.
Also, be prepared for the «cleaning fee» once you move out.
Many apartment communities actually make a profit from this: they charge for «repairs» and «cleaning» after you move out. Beware.
In the past, these prep costs and cleaning fees used to be costs incurred by management to prepare the apartment for rental. Now, they are scamming tenants by passing their «prep costs» on to the former tenant.
This, in addition to the ridiculous «pet rent» they charge, plus their already high rental rates, mean that I Do Not Recommend this apartment community.

Moved here a few months ago and absolutely love it! The office staff is great, the community is kept up. We also use the pool/​bbq and gym often.

The apartment complex has absolutely gorgeous grounds. A nice little park, mature trees etc. There are two great looking pool areas with 2 BBQs each, etc etc… pretty much like a resort.
I had several maintenence issues, but the staff addressed them right away. Everyone is very friendly there probably due to the excellent management.
Shouts out to Stephanie and Johnathan for running the show the right way. :)

Lived here for a little over a year and moved for a new job but I recommend this place if in your budget.
Initially this place was falling apart but new management has corrected this. The grounds are kept very clean and the maintenance staff is very quick to respond.
Beautiful layouts and close to the freeway. Safe neighborhood.
I stayed in a 2 bedroom townhouse with my wife and it was awesome. I definitely recommend this place.

Vanoni ranch is one of the coolest places I have ever lived. I was out walking my dog the other day and everyone I talked to was super friendly and super personable. From the beginning, the ladies in the office were super nice, patient, and all around great people that made me feel welcome, and at home. If you’re thinking of living in Ventura, Vanoni Ranch is the place to be. Plus there’s a really great bbq restaurant across the street, and an awesome Mexican restaurant around the corner. Until I went to move out, my roommate and I were there one year, which allegedly we had brand new carpet, one year under normal wear and tear, apparently we had destroyed it beyond repair, since we were there one year, and the carpet was rated to 5 years we had to pay for the 4 extra years. Same thing happened with the paint, yes there were some pin holes that held our art up but to charge us for 2 extra years of paint was and is insane, we never smoked in the apt. So how the paint was «ruined «is beyond me. They took our 500 $ deposit and charged us an additional 800 $ for «exit» fees, if you are looking for an apartment on the east end of Ventura, please skip Vanoni ranch, they will screw you just like they screwed us.

Let me just tell you. This place makes you feel so welcome, and at home. Not only is the whole property in meticulous shape, clean and well kept, but the people in the office are so wonderful. They are always eager to help, I never get the feeling of being in the way, like I have felt in so many other places before. Always have a smile on their face and great you even from far away. They have treats for dogs in the office, so my dog loves to go over there and they always say hi to us and give treats to him. So nice. Even on days when we just go over to get a treat, without needing anything from them, they ask if everything is ok with the apartment. Everytime we renew (We have been here for 4 years) our lease we get a complimentary carpet cleaning. The maintenance personell is SO on top of things. They answer to service requests immediately and when they come to fix it, they are attentive and ask if anything else needs work. Just an amazing crew. I am not ready to move out of here anytime soon. Why give up the awesomeness of this apartment, the manicured property with beautiful pool, jaccuzzi, gym, peole, nice neighbors, quiet at night, and amazing service. It will take a lot for me to leave here. Thank you to Stephanie, Jonathan, Chile, Angela, Landon, Jose and Jose for making me and my family feel so happy and at home.

This is the most beautiful apartments I have lived in. The gym is amazing and the pool/​hot tub are always clean! I moved here from Alabama and it was a huge move for me. I picked to live here not only because Vanoni Ranch is beautiful but, also because the staff here couldn’t get better! Angela is so friendly easy going and instantly made me feel calm and excited about my big move! Stephanie seems like such an amazing manager! She took time to help me find the best option for me and Angela stayed working late to ensure I would move in by the next day so I could get out of the hotel! Who does that? Good people do! These apartments are so quite and calm it’s amazing! And your so close to malls, movies, and food! Also you will adore Chillie if you move here she always has the kindest smile and ready to help you! Last thing! The maintenance team is amazing! I was having a hard time mounting my TV and they offered tools for me to use and another set of eyes to ensure I was doing it right! You won’t regret living at Vanoni Ranch!

Complete fraudulent process in the way they bill you for your last month. Would not ever recommend them to anyone, would not ever consider renting from again.

The facility is kept up wonderfully by the facility employees however the management has a hard time keeping people who dont live here out (pool area right behind their offices!)

First off I think it’s funny how a few months back there were like 20 bad reviews about this place and now that they changed there name to vanoni ranch from Archstone vanoni ranch and they droped all those bad reviews. Let me tell you they are WAY worse then they were, they will steal your deposit, I had to call the cops cause when I dropped the keys off on my last day they called me like a week later and said the place was destroyed! Right away I went there and asked to see the damage they said no. I called the cops and they took me in and there was no damage at all. The reason why I moved is after the first year they will raise the rent 100 $ every month after 12 months unless you sign a new lease, crooks, they over charge for all utility’s, parking spots 25 $ a month garage 125 $ month water, sewer, trash, water, gas, you have to pay all that added to the rent, and pet rent 50 $ a month per animal and a 500 $ security deposit per animal, crazy! It makes my rent from 1650 $ a month (sounds good) actually rent was 2000 $-2200 every month.
Also let me tell you about the place a little more, a lot of apts there are infested with BED BUGS, silver fish, fleas and ants. lucky my house never got bed bugs, they did spray upstairs from me tho for them, GROSS!!! All grass areas and a lot of the walkways are covered with dog poss and poop, that never gets picked up. The water is so gross and hard you will ever have clean dishes in this house unless you buy expensive lemon stuff. And your skin will be grossly dry for ever. Gardening happens around 8 am twice a week and there are trash diggers always in the trash cans. The surrounding area is horrible a ghetto housing project right down the street makes the place a very high crime area (don’t leave stuff in your cars). The pools are filled with kids that don’t live in the apt. I’ve lived in lots of places and this was the only one I was dying to get out of ever. All the employes are stupid except the maintenance crew, they are cool and helpfull. Also I forgot there was supposed to be a gym and media room that was never opened for use and when it was it was always broken stuff in there. The only good thing about this place is that it’s close to the only Hungry Howies in Cali, (it’s a pizza place) I got no deposit back that was a first. You have to pay online for rent or there is a 50 $ fee to not set up auto payments!
If you want to make me happier, refund me my 1000 $ Security deposit you kept!

Was living here for 4 months and loved it, then the owner’s changed over from Archstone. Was told my rent was overdue, even though I had submitted a check payment, come to find out I wasn’t the only resident whose rent had been «misplaced.» In addition, there is no notice for rent, just a random utility bill they have added on, which you must pay «in addition to your rent» which if you don’t have your resident contract handy requires you to calculate just how much you owe because they «don’t provide residents with a monthly statement you must figure out what you owe» And finally there is an online site to make rent payments, but of course you must pay to make an account with the website to pay rent, and there still is no posting as to how much you owe, apparently they want everyone to miss their monthly payments? I don’t get it.