Brow Art 23

I have been to both the kiosk and storefront in Hawthorn Mall. Bottom line: have had good experiences at both locations, but as other reviewers have noted, Brow Art 23 is expensive for a basic eyebrow at $ 12.
I am willing to pay a bit more for the convenience of a shop close to home, but more importantly, I have never had an experience where I came away with thin, over-​done eyebrows. I’m comfortable with my natural shape, and appreciate they know how to clean up my brow quickly. In and out in under five minutes.
Two notes: They have a frequent shopper punch card. If they don’t offer one, ask. Additionally, they have antiseptic and witch hazel, sometimes they offer it, sometimes you have to ask.
Overall, a trustworthy convenient place, but a bit overpriced. Good if you’re in the area.

Maybe 4 stars is too much but 3 — too little. At the end I was pretty content with the results. The lady who took care of me was pleasant. After she was done she offered me a mirror to check. I explained how I wanted the eyebrows fixed. She did it. I like that they take credit cards. the place was clean. One suggestion: if they would use alcohol or some kind of sanitizing lotion before they start threading for hygienic purpose, it would be great. You can ask for it, but I would like it to be a standard. Face is a very capricious part of the body, easily irritated and may develope breakouts.

This place was okay. They shaped them well, but she ripped my skin! Very painful and didn’t seem to really care. Be very cautious with who is doing them. I’ve been there twice with two different people. Wasn’t able to get the name, but was just very rough.

Friendly, quick, accurate with my eyebrows, but way pricey. They have a kiosk and an actual store in Hawthorn Mall. I normally get my brows done elsewhere but was desperate. As I talked to the lady who did my eyebrows she assured me that she wouldn’t make them too thin. It was pretty gOod, but not great. She asked who originally does my eyebrows and I mentioned Deepti down on Touhy & California. In her words «oOo.she’s famous.» Really? That’s pretty neato. :) I’ve been going to her for years so it doesn’t surprise me.
Back to Brow Art’s services I’m not sure about $ 12 for my eyebrows threaded. As others have said, maybe if I’m desperate, but I think I’ll stick to my famous Deepti. Thanks for the quick fix though!

For a long time I have been doubting whether to have my eyebrows shaped at this place /​location I happened to be in Vernon Hills Mall on Thursday, June 2, 2001 at about 2:00 pm.
I looked for the place for quite some time. When I finally found the upper level location, a pleasant lady greeted me.
I deistically told /​asked her (at least 6 times), being fare (blond) I DO NOT want my brows to be thin, I just want her to clean up and shape them. I also had my upper lip and chin done.
1) The lady DID NOT WASH her hands or sterilizes them, nor did she wear gloves prior to working on me.
2) The lady DID NOT listen to my repetitive requests TO PLS not remove too much of the brow hair and leave me with baldish brows in certain areas. I could actually only see the outcome, once I got home since the place DOES NOT have a magnified mirror.
3) The place DOES NOT use good dermatologic cream for itchy /​irritable skin. My skin is very sensitive and I told the lady several times.
4) The price for the brows was not cheap. Needless to say that my face was red and sensitive for 24 hours and that I needed to purchase cortisone cream at a local Walgreens to calm /​cool the redness and irritation of my skin.
The following day, I stopped by at Brow 23 Art Kiosk to share my disappointment and bad experience. A different lady was there. She tried to apologize and even connected me with her direct supervisor (who was not at the location) by the name of Titi.
Titi, apologized, not even suggesting to reimburse me for the cost of the entire service.
I DO NOT RECOMMEND THIS PLACE TO ANYBODAY. ESPECIALLY NEW COMERS WITHOUT REFERALS OR REFERENCES OF A SPECIFIC PROFESSIONAL «BROWN ARTIST» SHOULD NOT BE TEMPTED TO STOP BY AND BE GINY PIGS.
I WILL NEVER SET FOOT AT ANY OF THESE KIOSKS, EVEN IF I HAVE THINK HAIR GROWTH.

I was hesitant to visit this place because there were no reviews on Unilocal.But I really needed to get my brows threaded, it was the closest place to me, and I am not really picky (my much neglected brows are evidence of that) so I decided to give it a go. Here is the breakdown of my experience:
Pros:
* Walked right in and sat right down (went right as they opened on a weekday)
* The woman who threaded was super nice and made me feel comfortable
Cons:
* It was pricey for what it was ($ 12 when I have heard of other places that do it for $ 6)
* It was just an OK job. I have had experiences where I thought, «wow, this person is an artist!» and that thought did not cross my mind with the end product here.
Overall, I say it was an OK experience. I would go back if I were in a pinch and didn’t have time to drive someplace a little better.