Steak ‘n Shake

Do NOT use the men’s room. Disgusting! Fecal matter on toilets, toilet paper dispenser on the floor, urine everywhere, disgusting. Reminds me of a backwoods truck stop! Disgusting.
Overall pretty dirty establishment. Friendly servers, typical service time. Regret the stop and cannot recommend.

This food are not good, please my friend don’t go there … I was there with my foreign friends. We order bunch of food but at the end they took one hour to give a foods & what we got are not we ordered. The employ are not friendly they were lazy. Don’t go there

This is the best hamburger joint in town for the money and service. Eat here a few times a week children eat free on weekends

Nice 1950s feel! Great food! Fed the whole family for $ 20! Meals and milk shakes! Clean and friendly

Stoped for a quick lunch stop on our way home. Waited st door. Waited for server. Ordered off of their standard menu food options. Busy but there are 6 servers on the floor. This should happen.
They must be crazy with this Steak burger sandwich. It had a small (smaller than a Krystal) on sandwich bread. Spoke to manager and she said this was the corporate’s recipe. She said everyone complains when they ordered it. I told her they need to take it off the menu. She made another sandwich for J.
Expected what time about 15 minutes. Actual time over an hour.

Always good food but the only way to get good quick service is to go through the drive through :(

The food is both inexpensive and very good. The servers have always been great. The shakes are very good. This restaurant serves simple food that is better than any fast food restaurant at less prices.
When I want a burger, I’d pick this place over any fast food drive-​thru or yuppie burger joint.

I found myself increasingly more hungry, alone and on the road. The hour grew late, and darkness spread across the land. Growing tired, my weary eyes met a surprisingly friendly light. As I approached, the aroma of food filled my nostrils. I had a Frisco Melt, but almost perished in the process of receiving my food. I waited approximately one hour for the sandwich, and found no remorse from the inattentive staff, who seemed more interested in relaxation than service. This review earns one star, only because I did not die from starvation.

Let’s just say I’ll never be back here again! I waited in the drive through for 20 minutes, come to find out they messed up on my order! Then I go inside, talk to the manager and wait another 20 minutes for them to correct their mistake! Yeah… Definitely pass on this location!!!

Me and my son were heading on a camping trip and we’re going to stop here to get to shakes. With the drive thru for convenience two cars in front of us. Literally took 5 minutes for them to say something to us. We looked at the menu and realize this is not the place for us. And drove around and left. Would not recommend the food here and certainly don’t want my wife catching me and my son eating here either considering she’s a holistic health coach.

Today stopped by this location for lunch on my way down to Miami. Ordered a vanilla coke, frisco melt, and chili cheese fries. I am happy to report thay all were very tasty. The service here is quick and friendly.

I had scheduled to meet a buddy of mine at this place to grab a bite before walking the outlet mall. I got there WAY to early and sat at a booth. I informed the young lady that I was waiting on someone and ordered a soda… And waited… And waited…
The young lady was attentive and I didn’t just want to take up a booth and not order so I requested their sider sampler. It was tasty… If not a bit greasy. Once my muddy arrived we chowed down and it was enjoyable. The problem I encountered was it seems the young lady who was my server either went on lunch or finished her shift and her replacement was not as diligent. Took forever to get my check.
So I recommend for the price and the food is not bad. The service is dependent on who you get as a server. They do have some good servers but not all.

Worst service ever seen in my life. Lazy waiters, they don’t care customers, don’t even look at you. Wait more than 20 minutes to be seated. Then wait more than 20 minutes to be service. My patience blow out and we quit. Poor owners these employees are the perfect example of how to destroy a nice place. So, do not recommend this place, will never come there, even if still the last place open in the world.

i love steak and shake but this lovcation didnt do many things right. sloww service and upset customers abound.
the food was as good as always though.

I wish I could rate the food at this establishment but I cannot. I waited 10 minutes to even be sat and I had to ask a server to do so. Once sat… myself and two friends waited and chatted with a couple of people around us. I did not see one table with food in front of them but I still waited seeing as this was the only food open late night near my hotel. The establishment wasn’t busy and two waitresses were on staff and yet I still waited 30 more minutes before even being contacted by a waitress who asked «have y’all been served yet?» Obviously we haven’t been since we had no drinks in front of us and I had read the menu word for word by then, I’m then asked her how long it would take to get food, to which she responded «awhile.» So we all gave up and went back to our hotel hungry where we ordered pizza instead. I’ve worked in the hospitality industry my entire life so I understand when the kitchen gets slammed or a large party walks in right before you… The fact is that they had no excuse besides laziness. Service was terrible and it isn’t worth your time. Food is the same quality as McDonald’s but at least your guaranteed prompt service at McDonald’s. Don’t waste your time.

When we first moved to Vero 6 years ago we went there and enjoyed their vegetable soup. First ordered a cup then a bowl at a higher price cause we liked it so much. But now having the bowl & cup on the table at the same time something seemed deceiving to me. I emptied my glass of water into the cup. Then took the cup of water and emptied it into the bowl. It filled it right to the top! Why are they charging me more $ for the bowl when its the same amount of soup? They wouldn’t own up to it even after I showed it to them. We didn’t come back until 6 years later, yesterday. It was only three of us. Mom ordered the chicken fingers with fries and a side of cole slaw. Dad ordered a triple burger with no fries and upgraded for 59 cents for the cup of chili. I ordered the 3 mini burgers with their Frisco sauce and cheese and a 59 cent cup of chili. Our chili never came out. My mini burgers came but with no cheese! Mom’s cole slaw never came and dad’s triple burger looked like shoe leather. The burgers are very thin and extremely over cooked. The fries look like shoestring fries and under cooked making them rubbery. Can’t see how anyone would ever want to go there. What a disgrace. STAY AWAY!

Typical Steak N Shake. I was happy with my food, however, disappointed with the server arguing with the manager near our table on where he’s supposed to clean. He was still arguing with him in the back as we heard it loud and clear.
The service was good. Very friendly. It took several minutes to get seated when there were several tables open. Evidently short-​handed.
We only go when we have a hankering for Steak N Shake once a year.

Well I had one of the best burgers at a steak and shake in New Brunswick, Ga in 97. Apparently that quality doesn’t transcend the years. The cheddar burger was greasy and soggy with only melted cheddar cheese and no cheese sauce. Was absolutely horrible. Also got a partly melt and it was soggy as well with a zesty sweet sauce on it that ruined the burger. The only good thing about the visit was the vanilla choc shake and that’s what I have the 2 stars for. Lol

Food was okay…
The shakes are what set Steak and Shake apart… soooo many choices to choose from! (sigh) try them all…
The fries leave something to be desired.
Tasted the Frisco Melt which was pretty good :)

Steak ‘n Shake is nothing to write home about. Their food is acceptable (nothing great, but never terrible), the shakes are huge and pretty tasty, and their fries are reliably delicious.
What makes this one pretty awesome is the service and cleanliness. It’s never been a mess when we’ve been in there, and the servers are always younger (probably high schoolers) and always super friendly and silly.
Anytime we hit up this restaurant it’s inevitably late, and quite often we are inebriated. The servers couldn’t care less, and almost enjoy the shenanigans. It makes for a reliable, fun, stress-​free late night snack before heading home and crashing.