Dante Zeller Tuxedo & Menswear

STAY AWAY FROM THIS LOCATION
I ordered tuxedo’s from Dantes Tuxedo’s in Verona NJ for our wedding on January 30^th. When Mark & I went in to pick out tuxedos we chose a SLIM FIT tuxedo & pant. At that time I asked for a plain white slim fit shirt. We were unsure as to whether or not we wanted a thin tie or a bow tie and were told that we could hold off on deciding that.
A few weeks later one of our groomsman went to get measured for his tux and was tols we order the slim fit tux with a bow tie, I called Dante’s after learning this and told them this was not what we had chosen we had decided on a thin black tie and they said they would make that change.
Fast forwarded to Sunday, January 25^th. We had not heard from Dante’s as to whether not the tuxedos for our wedding had arrived yet. Mark called and they said that the tuxedo’s had arrived but that they had been very busy. Mark asked if we can start sending people to be fitted and the person he spoke to had reiterated that they were very busy and asked if we could have people come starting Monday the 26^th. Some groomsmen went anyway on Sunday to be fitted. On groomsmen Christopher Munns told the man fitting him that the shirt seemed very big. On Monday Mark planned to go get fitted but Dante’s closed at 2 pm due to weather. They were again closed all day Tuesday due to weather. On Wednesday January 28^th Mark went to get fitted for his tux. When he tried it on he mentioned to the person fitting him that the pants seems a bit lose, the man doing his fitting said that they were fine. My dad also went on Wednesday to be fitted for his tux I made the sad mistake of not going to the fitting as I was doing other wedding related things. My dad is in construction & does not wear suits or tuxedo’s so he was dependent on the staff at Dante’s to make sure his tux was fitted correctly. On Thursday, the last of the groomsmen went to pick up their tux. They came and tried it on at my house and I immediately noticed that the pants and button down shirt were not what I ordered. Mark called Dante’s and advised them that the pants and shirt were wrong and were told that in fact the pants given to all the guys were not what we ordered and that only 3 people had received the correct pants. The girl I spoke with assured me that this issue would be corrected & that she would have the right shirt and pants delivered to their store Friday morning (the day of my wedding by 11 am) she also had Mike the owner call me. When I spoke with Thursday night Mike he did not seem at all concerned that the wrong items were given to the wedding party and tried to pass blame to the warehouse… but he assured me that the tux that I ordered would be at his business at 11 the next day and that he would call me at 8 am to give me a more accurate time window in case the correct order got to him earlier. Fast forward again to my wedding day, the morning of January 30^th, It was 8:15 and I still had not heard from Mike so I called him. He proceeds to tell me that the paints I had ordered months earlier had been discontinued and that he could not get them!!! I had a photographer coming to my house at 1:30 and my husband to be did not have the tuxedo that I had ordered!!! After almost 30 minutes of me yelling and Mike having an attitude that showed that he did not really care what I had ordered or wanted as long as everyone matched, my mom got on the phone. Mike told her that there really wasn’t much he could do put he would try. At that time I called Men’s Warehouse who tried to help but had said it was too short of notice to get him a tux that fit him properly. I then told my Mark to go to Sarar a local suit store that sold tuxedo’s he went and purchased a tuxedo and was able to have it altered last minute. This cost close to $ 500, after sending him to do this Mike at Dante’s called and said that the correct pants could be sent form Pennsylvania and the truck could have them to my house hopefully by 12pm. The pants did arrive but several of them did not fit the groomsmen correctly. Scott Isenhour’s pants were falling off of him and his vest looked like it was thrown together and had navy accents on it. (A side note scott had been married last month and order the same tux from the same Dante’s and it fit him fine) My father’s pants were falling off of him and his tuxedo jacket was so small it was a joke. The arms were too short and it was so snug in the waist area he couldn’t even button the second button. My mom again called Mike and he really could care less. At this point it was too late to change anything and too late to buy my dad something. On Sunday ²⁄₁ Mark & I dropped of tuxedos and were told Mike would call us Monday to discuss compensation/​refund. At that time I dropped off the receipt from the tuxedo mark purchased. Mike does not plan on reimbursing for the tuxedo my husband had to purchase!!!