Maple Leaf

Agree with an earlier reviewer — do not hire this company for snow removal. Contracted with Maple Leaf for a winter of snow removal, and they no-​showed after 5inches of snow. We called six times and only received voicemail and then excuses about how they are understaffed due to the limited snowfall this year… yet we already pre-​paid a significant amount, so I’m not sure how this can be our problem?! This is the second year we’ve contracted with this company, and still need to explain multiple times each season where our lot ends. We’ll definitely be looking to get out of our contract this year.

I used this company to build my patio and they did a great job. I hired them this year to do snow plowing at my home, the driveway and the walkways. The first snow fall, several weeks, they never came back in the afternoon and I had to shovel it all on my own. Big snowfall yesterday, they came once yesterday and did the driveway, its now 3:30 pm on Tuesday and they have not shown up to do either the driveway or the walkway, I have called there multiple times and John just blames it on his driver, Richard. I paid the a ton of money, in advance for the entire season, what a mistake!
02/​02/​16 – Chapter 2: After receiving multiple apologies for their poor service, we had another snowfall today and as of 5pm, Maple Leaf is no where to be found. This company is great at making excuses, but that’s where their excellence ends. Below is an email sent me earlier today;
«This is to inform you that we are out right now removing snow from driveways, sidewalks and doing our best to get them cleaned up. As we aren’t sure the real details of this storm as it has changed in range a few times. We will keep going until everything is cleared up. Please do not respond to this email as no one will reply. If you have concerns or questions please contact 608−845−2203.»
Thank you,
Jenni Schmidt
Landscaping Administrative Assistant
They have known that this storm for days, yet if you read the email they claim they were waiting for «details» before they could come out. Home at 445, called them, and the girl I spoke with could not have ruder, she acted like I had some nerve being upset when they have only been out plowing since noon. Great customer service, if she worked for me, she would be fired.
Maple Leaf, awful job, awful service, don’t use them!

In the summer of 2012 I had a very large landscaping job completed by Maple Leaf Landscaping using Unilock products. The project included widening my driveway and creating a curved walkway, landscaping the front yard, landscaping both side yards including huge boulders on a curved portion that was too difficult to mow. The scope of the backyard include a large patio with seat walls and a fire pit, as well as a retaining wall on the other side yard along with landscaping. The entire backyard was also landscaped and new sod put in along with landscape lighting. The back patio and side walk leading to the front driveway was put in at ever so slight an angle so that when it rains the water just pools away and once the sun is back out things dry up very quickly. Finally, the project included burying all my downspouts as well as an extensive underground irrigation system so that I would never have to worry about water in my basement again! The project scope did change slightly in the midst of the project so we did exceed our original deadlines but other than that I have no complaints. The only disappointment I experienced related to a delay in the project due to a death in the family of the foreman (actually I was the one who opted to delay the project two weeks rather than use a different foreman to complete the job). I must say that the level of professionalism by the Maple Leaf workers was absolutely outstanding. With the exception of one especially friendly and somewhat gregarious individual, they kept their voices down which enabled me to continue to work from home. Despite the heatwave, I never heard them complaining. There were a couple of occasions where they were even sent home due to heat advisories. Neighbors reported to me that on several occasions they overheard the foreman telling the workers to completely redo something that wasn’t up to his standards. Every stone that did not fit perfectly into the design as-​is had to be individually cut by hand which literally took hundreds of hours. It was a very large, noisy, dusty job that drove my neighbors and me bananas (not to mention my dog who couldn’t use the yard for months!) but the results were so amazing, it was well worth the inconvenience and disruption. Probably not the cheapest landscapers around but so good at what they do, I would never go anywhere else. In fact, I wholeheartedly recommend Maple Leaf for any job, large or small.