I have mixed feelings about the Pillai Center. Dr. Baskaran Pillai was at one time doing great work by drawing corollaries between spirituality and science, biology, and technology, but recently he has abandoned his trademarked scientific angle for an entirely spiritual approach. He currently supports faith healers such as Benny Hinn, Kathryn Kuhlman, and Oral Roberts via his numerous YouTube videos. Faith healers have been discredited. See Wikipedia for more information. I give his past scientific/spiritual teachings an above score, but his recent teachings I don’t agree with, which causes my overall rating for him to go down. Customer service is a mixed bag: sometimes you get people who won’t help you. Some of the team members are really great, BUT you need to put in extra leg work to get someone good in customer service.