My father has been living at Sterling Commons since May 2015. It’s a wonderful place! It’s very clean and homey, comfortable and welcoming. But the very best of Sterling Commons is the staff. Everyone there is caring, efficient, and professional at every level. Even the housekeeping staff know the residents and interact with them. I’ve seen staff members stopping in their path just to talk to or hug one of the residents. Also, they have such patience with all of the residents, which I know can be difficult with someone who has memory issues, and in my father’s case, hearing issues as well. They are available at any time for phone calls, and are prompt and thorough in their responses. There’s a nurse on duty 24 hours, which is very reassuring. My family and I have had such peace of mind since my dad went to live there. We know that Dad is being taken care of in the best possible way, and that Sterling Commons is the best place for him.
Gary N.
Évaluation du lieu : 4 Apple Valley, CA
My wife has been in the Sterling Commons for just over a year. One of the hardest decisions I have ever made was to make this her home. She has, however, been very comfortable there and has received outstanding care. Like all places where you might leave the one you care most about, there have been, from time to time, issues regarding her care. The Director and staff have been very responsive to my concerns and have made moves to correct circumstances that did arise. I receive calls about her good days as well as other issues as they arise. Staffing levels were one of my major concerns and the administration is making moves to increase staff available for interaction with residents. I am a retired social worker with experience in working with the aging. I find the Sterling Commons a warm and supportive place with staff who care.