I have gone to Dr. Roberts for 2 years now and absolutely love her!!! I have seen her for botox, fillers and laser treatments. She gives me very frank recommendations for what would be best for me and I have yet to be disappointed! I am 41 and started getting carded after my treatments!!! I’ll never let anyone else but Dr. Roberts touch my face!
Melanie C.
Évaluation du lieu : 1 Washington, DC
Horrible bedside manner. I purchased a groupon for botox and upon seeing her she immediately commented on the fact that I tan and how bad my skin is. Then tried to up sale me on laser resurfacing. Her approach was awful at best. She also told me I would pay too much for botox anywhere else and I should come back to her and if I paid with cash, she would honor the amount I paid for the groupon. I got great results with my initial visit so I decided that it was worth dealing with her if she honored what she initially told me. I scheduled my appointment and inquired about payment. I finally received a response the evening before my appointment and apparently she changed her mind. So did I. I’d rather pay a few extra dollars and go see someone whose NOT arrogant, mouthy, pushy and just down right insulting. She said she knew my plastic surgeon(whose certified and respected), however he won’t admit to knowing her or that she was in any way a colleague. I think that says it all.
Jan F.
Évaluation du lieu : 1 Fairfax Station, VA
The worst! Unprofessional, nasty-she is an opthamologist, horrible. This woman should not be allowed to interact with the public in any way. Stay away.
Elizabeth H.
Évaluation du lieu : 1 Niceville, FL
I have gone to Dr. Roberts twice for botox. The first time, I used a Groupon. She called to reschedule my appointment and demanded I come in earlier in the day… which meant I had to scurry to leave work earlier. It turned out, she put me into a triple-booked spot, which meant I ended up having to wait close to an hour. When I met her she was gruff with me and acted like she was the most knowledgeable person on the planet. She scrubbed my forehead with alcohol much more than required. I was not impressed with her ATALL, but I thought that the results of her work were good. I did not think that the botox results lasted as long, however. I decided to give her another chance and the second time was even worse. She doesn’t keep track of how much botox she uses in her clients, so she admitted she had no clue how much she put in at each spot on my forehead and eyes previously. She had also told me she would honor the Groupon price if I returned(which means she would be able to make twice as much than if I had bought another Groupon), but she ended up charging me $ 40 more than the Groupon price for the same total units. She refused to honor her previous promise. Additionally, she put one last squirt of botox on my right side of my forehead, which rendered my forehead uneven for 2 months. Not cool. This lady appears sloppy, is gruff with her clients and is rude. As a healthcare provider, I cannot recommend this place.
Celeste L.
Évaluation du lieu : 5 Washington, DC
I’m so happy that I found Dr. Roberts! I originally purchased a Groupon for botox, and although I had to wait a bit past my appointment time on the first visit, the results and price were well worth a short wait.(I just assumed she was busy due to her Groupon deal). Dr. Roberts gave me a no-nonsense plan for getting rid of my wrinkles(forehead and in between eyebrows), and was very quick and professional. I loved the results, and just went back to day for my second visit. She was very friendly, answered all of my questions, and I was taken back for my appointment within five minutes of arrival. She has the best prices in town, too!