Arrowood Parc Apartments

The only way to post was to give it a star, BULLSHIT. PLEASE read Danny’s review. Newly renovated yes, new kitchen and bath and washer dryer but now there isn’t a coat closet/​small storage, good idea on appliances, horrible thought on it’s design. Horrible place, I have been here for 8 yrs. too long, I have seen 7 mgrs and the present maint. mgr. is horrible in all facets, that’s horrible, what does that say about the people they hire. The place has become a Spanish Harlem. 8 yrs ago there were 8 maybe 10 kids at the bus stop, now they fill up a bus and a half, it looks like a field trip is about to commence. As of today the mgr. passed out a flyer (remove all welcome mats or we will remove them for you. The halls look plain, no warmth or personalization. If you want a mat put it inside, WTF where did you grow up that mats were inside, a WELCOME mat was outside as far as I know. Work trucks with ladders and scaffolding all over, buses, scooters everywhere. The common grounds grill area hosts in the spring, summer 15 – 20 adults around on picnic bench watching 30 kids play soccer and the grass has become dirt. Kids play on the tennis court riding their bikes, playing soccer’ swinging on the net, people letting their dogs run around on the court. Mattresses being carried from apt. to apt. in the middle of the night. Everything else is spot on.

The garbage situation is ongoing, the Fairfax County Health Department has been called twice. We have witnessed actual illegal dumping and dumping from non residents driving in and dumping stuff off, or pickers going through the garbage in broad daylight.
We now have an abandoned vehicle sitting out front of the building, one flat spare tire on it and another tire going flat. It’s been there over a week. People consistently abuse the handicap parking spots and even park in the areas that are clearly marked as no parking.
Newest problem is the neighbor lighting up weed and the smell is heavy enough to stay in the bottom stairwell, and comes through the vent in the bathroom. We have to put a towel down by the door to keep out any odors or critters crawling through, which happens often (the doors have no threshold).

4÷17÷14 update:
Late winter storm and heater goes out? Don’t call maintenance. Heating just went out and an old maintenance guy, who reeked of smoke, just came by to fix the heater. Told the maintenance guy what the issue was and only comment I got was,“I wish you would have called this in earlier.” Well, sorry we called it in after business hours (when we noted the issue) but to be rude was inappropriate and unasked for.

½/​14
First impressions of Arrowood Parc after living here a week:
The place isn’t THAT bad. At least for me it’s okay. Maybe cause it’s winter time not many people are outside so I haven’t seen the trash issue other reviewers are talking about. Lately I have seen small trash items scattered around the parking lot though. Not that I find it normal but at least the places I’ve rented, you have that select few that just don’t care how appealing a place looks from the outside. My building is closer to RTE 123 so maybe they care more about curb appeal than the ones near the back.
We moved into their renovated apartments in the basement level. I grew up working construction and remodeling and would rate their remodel 2 stars out of 5. A lot of details went unnoticed and could use a touch-​up. I don’t think management supervises the remodels and if they do, it’s a quick walk through. The bathroom has holes that were covered with Joint Compound and simply painted over. If you’ve done remodeling before you’ll know once it dries you have to sand/​finish whatever you just patched. The kitchen and bathroom had a bunch of un-​finished patches. For some reason, we don’t have a chandelier over our dining room. That’s the first time I’ve ever seen an apartment with no lighting over a dinner table. Both bedrooms WEREN’T CABLE READY, that was HUGE let down. The exterior is not as nice as our old place. There are leaves all over the place, muddy sidewalks and the trash bins are just nasty. Like RSB said, it’s like a city dump. The front office staff was okay, very helpful and polite (or maybe they were acting like that just to get our money). No complaints there.
We’ll definitely let management know of these problems.
Arrowood Parc is not as up-​kept as our old place was (Fairfax Circle Villa) but at least we’re not that type that spend a lot of time outside and do most repairs ourselves because we don’t like strangers in our home while we’re at work.
Expect a update review a bit later…
Update 1÷18÷14:
We had a small mouse thinking our home was his but we ended up catching him after a day of knowing we had one. I really recommend if you chose to live here, expect managements’ attitude to change once you’ve sign the lease, a city dump of a trash can and maintenance’ lack of care for the exterior of the community. Also, get a camera and monitor your apartment. We had three issues and maintenance sent a text message the work was done 6 hours before they even stepped foot in my house. So they might catch you by surprise if your not careful.
Update 3÷21÷14
Not much has changed. If you move here, do yourself a favor and get the top floor. DO NOT get the Terrace or the second level. In about every building either the person above you or below you will have a daycare or constantly walk back and forth. You can literally hear EVERYTHING your neighbor does. A couple weekends ago I heard my upstairs neighbors’ ENTIRE conversation with her one-​night stand friend at 6:30am on a Sunday morning!!! After a couple minutes it got real «X Rated» if you know what I’m talking about.
These apartments look nice from the inside (not from the outside-​management doesn’t care about the exterior) but don’t get sold by just that. Be sure to visit at different times to get a vibe of the neighborhood. On nice days, kids use the side of certain buildings as soccer goals (can’t imagine the noise that tenant must hear) or just leave bikes thrown in front of the buildings chewing up the landscape. Also, I’ve heard other tenants get packages stolen right from their doorstep… just something to keep in mind.
The mice we believe have come back. Earlier this week I heard a scratching sound near the front corner of my bedroom. Come to find out, there’s this small tunnel outside in the mulch that leads directly to the corner where the scratching sound came from. You can forget about management (pest control specifically) helping you out. They just put traps outside and tell you to have a good day.
Sorry to make this these reviews so long but I feel if you’re going to spend your hard earned money on products/​services, reading a couple paragraphs of reviews prior may be beneficial.

I lived here several years — approx 10. Apartment flooded several times, not once did they ever replace the carpeting, yet when I went to move out they said I owed 250 for carpet cleaning. Incredulously I asked why, they said that there is a clause in the lease that when a resident moves out they must pay 250 for carpet cleaning! They snuck this into a multi page lease renewal, without highlighting it –very bad faith. The initial «Happy anniversary» lease renewal with the new monthly rent rate never mentions these new provisions they sneak in… Talk about lack of transparency and unfair practices. The company they use to bill for water uses a supposed mathematical formula called RUBS. This is a fraud, as the water bill you pay ends up invariably being the max 40 dollars a month even for a single person living in a 1 bedroom apt. This is WAY higher than what a homeowner pays for their water bill to the county for a full single family house each month. This is just another way they squeeze more money out of you and get more rent. They make you drive your trash to the dumpster which is overflowing with garbage in front of it because people dont know how to open the dumpster with the pin code. you have to climb a mountain of garbage. Plus your utility– electric bill will be sky high in summer as they have the most inefficient a/​c units, or cheap replacements. rental office will claim its because your apt faces south and gets a lot of sun. Electric bills in summer will be close to 175 a month just for a/​c. Parking near your own building is often limited so you have to park all the way at the back of the complex carrying your groceries. And a building of 12 apartment units will have 1 washing machine and dryer for the whole unit. so you have to have luck to find a time the machine isn’t in use and they have the machines changed periodically to require more quarters– i dont think the machines were ever replaced, just the coin dispenser part of the machine.

I never lived in a place that customer service is so bad. The employees are rude with no manners. The management decisions made are for the benefit of the company only. They do not care if the tenants are comfortable and they do not address complaints at all. Maintenance is bad quality and they use cheap quality material. There is always something broken and even if fixed, it is fixed temporarily. Buildings are noisy you can hear your neighbors vacuum, talk and walk.
I do not recommend Arrowood parc apartments at all.

I will give NO STAR! I have lived here for over 5 yrs and sorry to say I am still living here cuz I have no choice right now. It is 15 mins walk to my work.
Please do not move to this place. Customer Service sucks and maintenance sucks major~ If I can move out ASAP I would. Sigh~