Bray & Scarff

I got a sub Zero. payed more than 10k
and make me come back a Sunday to pay 170 for electrician to relocated power outlet

As a Vietnam-​era Marine, I appreciate courteous, professional, and informed service. I receive it from Bray and Scarff.
Once again they delivered superb service to my wife and I in our recent search and purchase of a new dishwasher. Bray and Scarf helped us sort through the many options always available in today’s market. They know the products. They clearly and professionally articulated the pros and cons of the alternatives. Their knowledge and honesty is striking and a huge plus to consumers like me. As an old MOS-​0311 (grunt) trained on Parris Island with the M-​14 rifle, I want to know the facts — and that’s what I heard from the sales associate.
Bray and Scarff helped us make the right choice on the washer to fit our budget. If you’re looking for great service at a low price — go to Bray and Scarff. Like the Marines, they’re mobile and agile. Forget those brick and mortar depots where you gotta fight to get attention and then sit dumbfounded like a zombie while the clueless guy hunts a SKU for a machine he knows nothing about. Talk about a major malfunction in the squad bay! The big advantage of Bray and Scarff is that you get waited on right away, and the guy knows EVERYTHING about the machines — ratings by different trade pubs, changes in the products over the years, heating and cooling temperatures, etc. Our rep knew his products inside and out, with intel in his head, without the need to look anything up. «This washer heats to this temperature, and this other model to that …» And «This machine uses 50 ball bearings in the rack while the other uses …» This kind of detailed knowledge from the sales rep was INVALUABLE to my wife and I in making an informed decision on what dishwasher to buy.
Bray and Scarff gave us superb and courteous service. We’re tricky-​trottin back to their AO this morning to buy a fridge. They’re an outfit you can count on, just like the Marines. I’ll go to war with them anytime. They got my back.
Special thanks to Mr. Craig Dexter, Senior Sales Associate, at the Tysons store in the DC area.
Semper Fi

Called to get a price on a washing machine and they were able to match the price at Best Buy, AND deliver for FREE (after rebate) — ordered over the phone. Super easy and a pleasure to do business with!