Cedar Park Shell

The best thing in the world is an honest mechanic. This qualifies Cedar Park Shell as one of the best places in the world then. I have been going to this station for several years and they service my Ford and Toyota. They also services my third car, a Chrysler Pacifica which they encouraged me to trade in before they ended up having to service it every two weeks. Each and every time I go, they provide me expert insight into how long I can go before I need to actually spend money. For example, I took my RAV4 in to Toyota to get all of the various recalls done. They tried a hard sell on brakes. Brakes that were so poorly designed by Toyota, that I have to replace them every 15K to 20k miles. And the dealer need to replace my rotors, that get worn out because Toyota’s pads are garbage, I decline and wait two months. And then my care sounds like a tank and I take it to Cedar Park Shell. And they tell me the cost before they start (not the muffler, but the exhaust pipe a markedly more expensive endeavor) and tell me I have 4 to 6 months before the rotors need to go. I consent to the expensive job and they come in $ 200 under estimate because the part they were going to use was aftermarket and garbage. So they welded and replaced only the broken section. And the car runs beautifully, and they saved me money. Which is how they always have treated me and my neighbors. They are great, and honest. One other incident. They gave me an oil change. And the oil filter/​plug was defective. They replaced it, gave me a new oil change, and then made certain no damage had been done by the leaking oil, and if any had been done, they would fix at no cost to me (to include a blown engine), I didnt have tio threaten litigation, they automatically made it right. They always do.
In total, the most honest mechanics I have ever encountered. They are excellent.

Unpredictable wait times, multiple trips and no service due to long unpredictable wait is making me give 2 stars.

I went to 2 other places in Burke before going to George at this Shell from a friend’s tip. He was very specific about the problems with the brakes on my car, told me exactly what I need, did it right as at a cost of 20% less than the Burke guys! I liked him so much that I took I my wife’s car that same evening for similar service, ready next morning.

Great service ! 30 minutes and only $ 8.00

Showed up w/​out an appointment for inspection during lunch. They said they could do it. Came back and it was still on the lift. Showed me all the issues and put a fail sticker on it. Called around got me the cheapest rate from parts dealers. Gave me coupon for 10% off next bill if i came to them for the repairs. I did. They finished it during the work day. Again showed me all the repairs, showed me the old parts and I was on my way. Talk to the owner. He knows the deal. The cashier was not sure of the business.

Yeah, ok. I needed to get my car inspected and I had a groupon that could be used in one of three places (this Cedar Park Shell being one of them). So, I call in the morning and ask how late they do inspections for, and the reply I got was between 7−8pm. I drive there at 5:30pm only to have the cashier tell me that the person that does the inspections is not there anymore. No big deal because he said to come back tomorrow. I ask again how late they are open for car inspections and he tells me between 7−8pm. The next day, I call at 4:30pm and I specifically ask «if I bring my car in today at 6:30pm, can I get my car inspected?» The guy says yes, 6:30pm. So, I arrive at 6:30 and the guy tells me that the person who does the inspections went home at 5pm. Are you serious? I tell him that I called two hours ago and was told that I could come in at 6:30. The guy has the nerve to try and give me a business card and tell me to call tomorrow. I inform him again that I called today and it didn’t do any good, so why should I think that calling tomorrow would do any better? I left. I did not come back because if I can’t trust them to know their own business hours, why would I trust in other matters, such as whether a car repair is actually necessary.
Anyway, I went to one of the other places on the groupon. The other place had this thing called business hours… and a line for the cars to be inspected… and I was done in under 20 minutes… and best of all, I don’t need to come back 300 times just to see if the guy doing the inspections may or may not be there.