Waiting for my order for 50 minutes. First I was informed that my order has left and it will be by my door is two min. After 15 minutes i called again and the manager said we are back on our delivery I will deliver your order myself now. When I told him that I been told that my order was already out he said that the employee was looking to another order. After another 15 minutes I called back and the same manger answers me, the manger who identified his self that his name is @“Seddek” was rude I asked him for refund and canceling, he said j am dining that now. So he lied for the 2 time and my order wasn’t out as he said. Never again btw I am 5 minutes walking from their store
Heather G.
Évaluation du lieu : 2 Alexandria, VA
I have now had Jimmy John’s three times: the first time in person(in February), the other two as delivery to my office(March and April). Pros: –Their bread. This is some om nom nom stuff. Love the consistency and taste. — Meat to price ratio. You get a lot of meat for the price. — The tuna. I don’t like most places’ tuna because they usually put too much/not enough mayo in it, put celery in it, it’s not fresh, yadda yadda yadda. Theirs has celery and onion, but it’s really tasty since it meshes well with the mayo ratio. — Super fast delivery Con: — For the love of Cheesus, why can’t their employees LISTEN?! All three times there has been an issue with my order. In person it was they put on vegetables I didn’t ask for. First delivery to office, they forgot an order. Second delivery to office they put everything on my damn sammich that I didn’t want(lettuce, cucumber, and tomato). Today’s sammich is so gross that I can’t eat it since it tastes like lettuce and squishy tomato. ICK. — They don’t toast their sammiches. What? What kind of barbaric place is this? I just don’t know, man. I can’t do it. I can’t keep coming back to this thing and having them get it wrong.
Christina T.
Évaluation du lieu : 5 Fairfax, VA
I was very please by the outstanding staff at this location! I always order the beach club and am always very pleased with my sandwich no matter what location. On this particular occasion I don’t know what came over me, but I accidentally ordered the Hunter’s club. I got it to go and when I got to my car(I’m a habitual car eater) I realized they had given me the wrong sandwich(or so I thought)! I went back in, slightly annoyed, and said politely they had made the wrong sandwich. When I realized that they made the right sandwich and I ordered the wrong sandwich, I felt like a real jerk. However, the staff here happily made me my favorite sandwich without any hesitation even though it was of no fault of their own! Thank you!
Kathryn D.
Évaluation du lieu : 5 Springfield, VA
Today is a snow day so I may have lucked out looking at other reviews. I work over on Javier and I was hankering for a sammich. I enter through the very convenient parking deck located next door. They are fully staffed at this time(lunch). I walk up, and the young lady asks me what id like, then steps away after she hears it. About 30 seconds later someone rings me up, and as soon as I get my card back I get my sandwich. Like I said before I probably lucked out, however the young lady made my food before she rang me up, which made things a lot more efficient in my opinion. Service is polite and courteous, would definitely eat here again during my lunch hour.
Crystal R.
Évaluation du lieu : 3 Centreville, VA
The sandwiches are nice and fresh. The bread is perfect! The only reason I am giving this location 3 stars is because of the lack of friendly service by the delivery guys. Folks in our office place delivery orders often from this location. It’s rare that I see any of the delivery folks smile when they deliver an order. I met one of the owners, Tyler(I believe his name is). He is very friendly and outgoing and I guess I expected the same from his employees.
Ciarra N.
Évaluation du lieu : 2 Fairfax, VA
Really fast service, I just wish I got the extra avocado I paid for as well as more pleasant customer service!
Xuan-Lise C.
Évaluation du lieu : 5 Vienna, VA
I am not a creature of habit when it comes to food, I do love leftovers, but I have a hard time ordering the same thing every time I go somewhere, mostly because I want to be able to test all the options to write better reviews. This is not that place, I have tried other sandwiches, no sandwich can beat #10(I think it’s called the hunter). It’s a roast beef sandwich, ordered with extra mayo(I know, not the healthiest), and cut in half(who can eat a whole sandwich!). My boyfriend always gets the #16 add provolone, honestly don’t get why anyone would eat anything other than the roast beef. The meat is tender, doesn’t have an iron after taste like other places, and the simplicity of mayo, lettuce and tomatoes just works for me. This is our go to place, especially when we’re feeling meh, or starving. Their delivery is lightning fast, and their chips, cookies and pickles are never too shabby either.
Emily T.
Évaluation du lieu : 4 Norfolk, VA
I needed to place a last-minute order for 9 sandwiches, so I called to make sure that was doable within an hour. Not only were they able to accommodate, but they were all polite and helpful both on the phone and in person when I went to pick up. We will definitely order from there again! The only reason why I am giving them four stars instead of five is the parking. I know the employees don’t have control over it, but the parking is seriously awful. Limited spaces on the first floor, nowhere to idle if you are just running in.
Christine O.
Évaluation du lieu : 2 Arlington, VA
This is my first time any Jimmy John’s but i went with a friend who loves their bread. I’m pregnant and in my first trimester so i’ve been advised to avoid cold deli meat/cold cuts(just to heat them up, no biggy). I asked for the Beach Club and would it be possible to heat up the turkey? I was told that Jimmy John’s does not heat up any sandwich. I then asked if it was possible to have the turkey separately so i could heat it up when i got back to the office. I was told that that couldn’t be done. I told them i was pregnant and could not eat cold meat, could they help me out. They said no, but then i guess reconsidered a few seconds later and wrapped my turkey separately which i appreciated. So all in all, everything turned out ok and the sandwich was great. I just thought that the quick negative responses to my requests could have been handled differently.
Jacob B.
Évaluation du lieu : 5 Vienna, VA
I went in, it only took five seconds until a sandwich was in my hand(Italian! highly recommended!), when I ate it… let’s just say… I’m coming here again, Jimmy John’s is great!
Christina C.
Évaluation du lieu : 5 Centreville, VA
Tasty subs delivered to you at lightning speed! There was only one occasion where this location took about 20 minutes to deliver my meal– they were short on drivers. I just ordered again from them recently and am re-pleased. I got the turkey slim sub with their regular chips, and a chocolate chunk cookie. Everything tastes great and fresh. They are cheap and the freaky fast delivery is fun. Now I gotta find one near my home, as I have only ordered for delivery at work in the past.
Kim T.
Évaluation du lieu : 4 Washington, DC
This was definitely my first visit since college. With no liquid courage, I went ahead and ordered the«totally tuna» sub with sprout. It was nothing spectacular, it was just«good enough» to hit the hunger spot in my belly. By the time we got finished paying my sub was already done. Bravo, you freakishly fast«gourmet» subs, JIMMYJOHNS!
Stefan S.
Évaluation du lieu : 5 Fairfax, VA
Love Jimmy John’s! Go to this location most often, but visit many others in the area. I love that Jimmy John’s will deliver for just one sub. They are so quick, usually order to in my hands via delivery is less than 20 minutes, sometimes less than 10 minutes. Ordering is simple online. Even easier in the store and they make the sub quick, to order what you include on the sandwich is on there and if you want something left off, it is. Its a simple concept, but many restaurants do not understand that concept. I only wish there was a Jimmy John’s location that made deliveries to my home, unfortunately there is not.
Brittany M.
Évaluation du lieu : 4 Austin, TX
I’ve never been inside of this location, only have walked by it from the outside, but I’ve ordered from them several times and it’s always meets the promise of astonishingly fast delivery. Great sandwiches, but I’ve always felt the chips/cookies/sides options were a little too limited. Turkey Tom is the . Fresh lettuce, tasty avocado, tasty cheese. This place is WAY better than Subway.
Rebecca S.
Évaluation du lieu : 3 Alexandria, VA
Good food at decent prices. Clean store. Normally I would not write about parking as it is out of the control of the store right? Well the garage is attached to location but often full at peak times. I’m not a lazy drive through only person but there are often no spots at all on the first level. None. If you look at the spots all next to jjs they are filled with the delivery driver cars and employees. 15 min parking only. Somehow I feel these spots should go to customers as next time I’m going elsewhere when I’m moody hungry and in a hurry. If you read these reviews you know there are parking comments from others.
Mark F.
Évaluation du lieu : 3 Fairfax, VA
Got the roast beef and it was delicious. Made v. fast. But I was there before 12. Yes, parking situation is not good, with a few spaces in a garage down the street. I have had times when I could find no parking space but this time I was there early. But I can’t be crazy about a place that offers no hot sandwiches. IMHO opinion a great sub shop must not only offer hot sandwiches but the pinnacle of sandwich-dom, the sausage sub. Comes with tomato sauce and lots of melted mozzarella on top of sauteed onions and green peppers. These are corporate issues, yes. R U listening, Jimmy John’s Corporation of America? Paisano’s offers it. Non-franchise sub shops offer it. It is getting as hard to find as the chile relleno sometimes.
Bruce K.
Évaluation du lieu : 3 Charlotte, NC
Typical super speedy JJ’s service, but there is no street parking in front(not even standing room) and the parking garage is a tight fit. It shouldn’t be this hard to get a sandwich! #8, no mayo, add cucumbers, slice in half. And it was ready before I’d even picked out my bag of jalapeño Jimmy Chips.
Brittany L.
Évaluation du lieu : 4 Fairfax, VA
First time ordering from this location. First time using their delivery service. I was impressed. We ordered online and with 22 minutes our food arrived. Delivery man was very friendly and our order was correct and tasted fresh. I really like there jalapeño chips… so good! Would recommend for anyone at work looking for quick delivery to go a head and try them out!
Amanda K.
Évaluation du lieu : 4 Austin, TX
My husband and I wanted a quick meal. We ordered our meal on their website and within less than five minutes we showed up and it was ready. It was honestly freaky fast!!! I ordered the JJBLT. This is a bacon, lettuce, tomato, and mayo sub. The sub was really good but honestly could of used more topping to fill it up with. I of course ordered a giant pickle with my sub. I would highly recommend this with any order. I mean who honestly doesn’t love pickles? Just weirdos I suppose. Haha
Regulator T.
Évaluation du lieu : 1 Fairfax, VA
Do yourself a favor don’t confuse Jimmy Johns like I did with Jersey Mike’s . Jimmy John’s subs are the worst there skinnies is just bread with one slice or two slices of turkey and if you want lettuce tomato or anything else they charge you extra don’t waste your time on Jimmy Johns believe me when I’m telling you go to Jersey Mike’s this is from a guy from the Northeast who knows everything about subs, also to add the gallows road location in Vienna Virginia has to have the most unprofessional bunch of guys… I was appalled I left the store got a refund back and went directly to Jersey Mike’s do not waste your time on Jimmy Johns trust me when I tell you it’s not a real sub like the way you’re used to or the way you want.