Salon Etoiles

I was planning on getting my hair colored at this location after a friend recommended it. I called and asked if they did balayage, as it was not listed as a service on their website. The receptionist answered the call and forwarded me to a hair stylist. The hair stylist laughed and said balayage was out of style, but they would do it. It was rather insulting. After telling my coworkers about the exchange they agreed. Because of this incident I will not be visiting the salon. If someone is rude after the first phone call I do not feel that I would risk spending my money here. I am very taken aback by the unfriendly customer service.

Hi Badrie, if there is any way you’d like to make up for this incident, I would appreciate a refund of $ 85 into my PayPal account. Thank you.

I’ve been a client of Badrie’s soon after Salon Etoile’s doors opened for business. Even though she is a highly skilled stylist, she is constantly learning new techniques to provide her clients with the best possible service. She always takes time to discuss your style choices never rushing through the process. Badrie has a genuine desire to please her clients. I have wavy hair and getting the right cut has been challenging. If I wake up and my hair looks good, I’ve scored! And, that’s how I feel about finding Salon Etoile, I’ve scored! Not to mention, the salon aesthetic conveys a sense of calm. It is clean and bright with a modern, yet cozy, appeal.

I’m giving this Salon 4 stars because of Badri one of the lead stylists. I don’t know a whole lot about her but two of my best friends go and get their hair done with her and so I thought I would give her a shot. I’m the type of person who doesn’t really like a whole lot of chatting when I get my hair done, I think it’s awkward and I also get paranoid that the person isn’t really focused on what they are doing to my hair. Badri was laser focused with the conversation focused on questions about my hair and tips on what to do with it after I left and how to style it. I got a pretty drastic hair cut for me and I showed her some Pinterest pics of what I was aiming for. She was pretty honest with me on what she can do with my hair and basically the end result was something that was created just for me. I showed up at 8AM and was the only person there until 10:30. She gave me highlights as well so I was there for a while. She took her time and perfected every strand. The cut with highlights was pricey, but I figured how often do I really do this? You really want it to come out right. I really liked her approach and will definitely be returning. Being cash with you for the tip. They accept credit cards but they cannot distribute tips from the total of your appointment. Really clean salon, it was a treat!

Purchased a groupon for a gel mani and was perfectly satisfied with the manicure. Have a gotten fancier manis before? Yes. But the nail technician Azien was very sweet. She was super considerate and took her time doing the cleanest job possible. I came in with terrible nails and she did a spectacular job making them look presentable again. We had a comfortable conversation that seemed more genuine and warm than typical «salon chatter». I would definitely visit this place again but only with Azien. :)

After a good first experience I went back and was very disappointed. The woman who did my hair spent more time on her own. She took less than 10 minutes to cut my hair and then sat me under a dryer for almost 30 minutes while I watched her style her own hair.

I like my haircut in terms of shape, layers, etc., but it’s uneven — the right side is about an inch+ longer than the left, with the same part I always wear, so I’m going to have to get it fixed. Everyone seemed very nice, and I’d consider going back, but I should have known something was up when the stylist just eyeballed the length instead of matching up the stands on each side of my head.

I went in to remove my old shellac polish and receive a shellac manicure, and I loved the experience. The location is great (street parking is right out front), and the staff is welcoming and friendly. My nail technician, Azien, did a beautiful job with both removing the old polish and applying the new polish. Throughout the entire experience, I felt relaxed. Azien is so sweet and easy to talk to! From helping me pick out a good color to offering me a beverage and getting my nails in great shape, she did a terrific job, and I highly recommend going to her for nail work. I’ll definitely go back!

This review is for the facial service only with Baharak.
This was only my second time ever getting a facial (first one was over 5 years ago at a salon in Washington state) and I came in because of a groupon. The salon was quiet (I was one of two customers in the salon), clean and very calming. The front desk assistant was friendly and immediately got Baharak so that we could get started. She took me to the facial room which actually isn’t as nice as the rest of the salon but it was quiet and in a private room so the noise level was low — plus there was nice music playing in the salon and in the facial room.
Baharak was very friendly and knew exactly what she was doing. This facial changed my life — it was so relaxing I basically fell asleep, and my skin felt and looked amazing once she was finished. I went here because of a groupon but I will definitely return in the future because of Baharak and her skills! Highly recommend her and this salon for facials!

I come to see Azien, she is the one who do my nails. OMG she is so good, taking her time, making sure everything is perfect, I really like the way she do my manicure she is very careful and polite at the same time. Try her and you would never go to some one else :)

I had the Keratin Treatment done by Badrie in April. Badrie was very friendly, efficient, and pleasant during the process. Booking the appointment was relatively easy, but she clearly books out quickly, as I did have to make it several weeks in advance. She definitely took her time, gave me multiple cups of coffee, and was very pleasant.
My hair looked absolutely great when she was done with it. Why only 3 stars, you might wonder? Alas, the treatment itself here does not last very long at all. It’s the kind where you don’t have to wait for several days to wash it (which I didn’t know in advance). As soon as I washed my hair it was about 75% back to its old behavior. Within about 6 weeks, 100% back to the usual. And I don’t have extremely thick or coarse hair – it’s light blonde, relatively fine, but curly and kinda frizzy in the DC summers.
I’d love to keep going back to her since it was pleasant, but the treatment just wasn’t that effective. Back to where I was before, which lasted for about 5 months.
Sorry, Etoiles.

The customer service here is very welcoming and responsible. They respect their clients’ time and the scheduling is done in a very timely manner. I got a Brazilian blowout from Badrie. She’s an awesome stylist and really listened to your concerns and your expectations. I really like how she’s honest about the outcome of the treatment, and she made sure I knew everything I needed to know before we started doing the hair. She valued my opinion and is very nice and friendly! Would definitely come back in the future!

I was very disappointed in my visit. I only went in for a trim, which was fine, but the finishing and check out left much to be desired.
while the trim was being done the stylist tried to sell me a salon product, which is typical, except instead of really talking it up she actually shoved it at me to read the label myself, which I thought strange and unprofessional.
As far as finishing goes, I sat with my hair in rollers under a heater and then the stylist told me to bend down and shake it out. It looked poofy and out of control as I have fairly thick curly/​wavy hair. The stylist did not do anything to fix the issue or tame the ridiculous cowlick at my hair line. I was not looking great when I left and had to go home to use a flat iron and hairspray to finish the job before I was comfortable to go out in public.
The icing on the cake however was when I went to check out and was informed (for the first time) that my hair which is approximately 2″ below my shoulders is subject to a fee for long hair! 10 $ extra to trim hair of an average length for a female so I’m trying to figure out how that makes sense for a salon. Not only was this «policy» not laid out before I got in the chair, but it was also coincidentally mentioned as soon as I declined to buy the product they were pushing.
I check out quite a few salons with groupon and this is the first one I would NOT return to. Did not feel they respect the client at all.

OWNER HARASSES PATRONS ON CHURCH ST!!! THREATENS TO HIT PARKED CAR AND DAMAGE PERSONAL PROPERTY!
I will never use this salon. Owner treated us very rudely, yelled at us, and threatened to hit our car (with young children inside) if we did not move from the free public street parking space in front of the salon. We parked there for an hour to eat at sushi yoshi down the street.
Beware of an irate, rude, crazy woman driving a white Range Rover if you dare to park on the street in front of her salon. We called the police to report her and they verified we were parked legally in public parking.
I WILL NEVER SUPPORT A PLACE WHOSE OWNER TREATS OTHER PEOPLE SO TERRIBLY AND HARASSES patrons on church st. Shame on her.

Crazy owner claims street parking in front of her store. Threatened to back up into my car with me and my two kids sitting inside so I called the cops on her. She was out of her mind. Kept saying we were parked there too long. I avoid this place at all cost, you don’t know what the crazy owner might do to you. Proof is in the pictures (and video).

One unfortunate downside of being South Asian is the fact that my biggest beauty concern is usually managing dark body hair. So imagine my happiness when I stumbled upon this cute little salon on Church street one Saturday morning and found them to be surprisingly efficient with providing waxing services. I have now come here twice do get an almost full body wax and have had a wonderful experience each time. My waxing lady is the lovely Baharak, who with her gentle hands and attentive personality ensures that I get the best service possible. She is fast, efficient and friendly all the while providing me with the best wax job I’ve had in years!
I haven’t tried their other services but the friendly ambiance and clean facilities definitely make me want to come back!

I’m a little undecided about this place. I came in on a quiet Saturday afternoon for a shellac mani/​pedi that I purchased through Groupon. I arrived about 15 minutes early, so I just sat in the waiting area for a bit. No biggie. I think it is primarily a hair salon, and they also do waxing /​threading as well as nails. The salon was clean and bright, and there was soft French music playing in the background and a platter of bite size pastries were sitting on the table. I felt relaxed.
When they were ready, they offered me a beverage, and started the spa. The jets were kind of mediocre, and I kind of wished my chair was one of those massage chairs. I also wished my massage lasted a little bit longer. My nail technician was Kat, and she did such a meticulous job on my nails. She was very gentle in every way. With that said, I wouldn’t say it was the best shellac experience I’ve had. There is still paint on my cuticles and it’s a little uneven. I know it’s always hard to apply dark shellac, but that’s why we pay a professional to do it.
In addition, a few of the ladies that had their hair done that day are perhaps friends with the stylists? Anyway, after they were done, a bunch of them just kind of congregated and hung out for a bit in the waiting area. I kind of felt like I was intruding their little party, which is something I don’t think a customer should feel. It was a little awkward…

Super nice ladies. Very good customer service but pedi needs some work. Nails get painted nicely but not a lot of scrubbing of feet or getting old skin off, too gentle maybe? No leg massage, all things every other place does so we are all used to it.
Took a long time too.

I bought a groupon from them and was so unsure about getting my hair cut.
I chopped 10″ off and donated it. My stylist was Nasim and she was fantastic! I told her basically what I wanted and she got it all done! I was so happy with my hair and everyone in the salon was so nice.
I am going back in a few weeks to get my hair styled for a wedding. I am happy!

I came here because I wanted to get a Brazilian Blowout and didn’t want to pay a lot but also wanted a good job. I called around to a few areas while searching on Unilocal and learned this salon had a special going on. Instead of the normal price it was half off. Half off ladies! Sold!
The location is off of Lawyers Road and located right on Church Street. There is side parking and I didn’t have any problems finding a place to park. The salon when walking is cozy with great music playing. Everyone was super friendly to me when I walked in and I even had the pleasure of getting in early when I had arrived early.
Mahnaz did my treatment and explained to me exactly what she was going to do in detail. After that I had the best conversation with this women. She has a great personality and I think could make anyone feel comfortable. I felt like we had been friends for years! It is hard and rare to find that type of connection with people around this area so I felt that it should be noted.
Mahnaz is a very talented women from what I could tell. Granted it is hard to tell from just the Blowout treatment but well my hair looks beautiful, shiny and soft. I always look at my stylist hair to see what they look and it should be noted that her hair was soft and beautiful from the Brazilian Blowout that was done about 2 – 3 weeks ago.
Please note that the Unilocal deal is only good for original price services so it wouldn’t apply to the Blowout deal. However, I wasn’t too bothered by this since I had purchased ahead of time. I will use it on something else because I will more than likely be back here.