I went through the drive-thru line to get a potato bowl. When I went up to pay, I asked the cashier to hold on just a moment while I put my change back in my pocket. That’s when the girl just quickly yanked the bag with my order back in the building(she had been holding the bag out really close to my car window) and shut the door rather abruptly for a minute. I thought that was incredibly rude. I was just asking for her patience while I put my money in my pocket so I would have my hands free to take the food. She didn’t say boo, kiss my foot, or anything else when she finally did hand me the food I had just paid for. If this is the service I can expect from them, I’ll just take my business elsewhere.
C.L. R.
Évaluation du lieu : 1 Vincennes, IN
Never disappointed when I go there. It’s not very clean, the help appear as if they’d rather be anywhere but there, and they always seem to be out of something. Like some other KFC’s I’ve visited. I always expect a bad experience and I’ve yet to be disappointed. My bad…
Tiffany S.
Évaluation du lieu : 1 Elgin, IL
Wish I could put zero stars… KFC shares with Taco Bell so this applies to both! As we were walking in there were 3 employees(high school/collage age) by the dumpster«playing» & smoking then go inside & the floors are dirty, food/garbage on the floor with a min of 5 young employees in the food area with an older lady(mgr?) at the register — the employees were literally running around as if this was high school & so unprofessional. My main concern is how dirty it was especially having almost 10 employees working. As we grabbed our food I looked where the food stations are & food spilled on the floor, liquids on the floor, flys in the restaurant plus the pop machine was covered in spilled drinks and ice piled up AND mold on the dispensers; I refused to get a drink… If I wasn’t pregnant & needing to eat, I would have left even paying for the food. I was thoroughly disgusted. Also… It was about 920 pm when we were ordering & I was told they had to check if what I wanted is available as they are closing soon… Your hours are until midnight not 10 pm per the website.