Dunkin’ Donuts

Alas this Dunkin’ Donuts has not mastered how to make a consistent flavor following a simple recipe. They have sure had their shot over the last however man years. Two to three times a week I order an extra large hot coffee with cream and sugar. Most times I hit this location up on my drive home. Sometimes though I have to adjust the flavor when I get home. It’s frustrating. So frustrating that I will go out of my way at times to get a properly made cup. I live extremely close to this Dunkin’ Donuts, but most times, if I have the time, I travel to the Holland Road Dunkin’ Donuts for the correct product. It’s no knock on their abilities. Just saying how it is. Meh!

I’m addicted to their coffee, hot or iced, it’s always a win-​win! In my opinion, Dunkin has the best coffee over the other franchised competitors. I frequently stop at this location to get an iced coffee w/​2%, no sugar. If you don’t specify how much creamer or sugar you want, their beverages can be sweeter than their doughnuts and probably higher in calories. Although I’ve never been inside because I love the convenience of drive-​thrus since I have small kids, the exterior is new, clean, bright, and welcoming. The service has always be great in the drive-​thru at this location and there is hardly ever a wait. My kids love the strawberry frosted doughnuts and I like the Bavarian cream, however, they’ll never compare to Krispy Kreme or duck. I’ve purchased doughnuts here before and they were stale, I guess it just depends on who is working because that’s not always the case. Look out for coupons in the mail :) If you’re in the mood for coffee, Dunkin is where it’s at!

This is my favorite DD in all of Hampton Roads! My order is always correct (in store or drive-​thru) — donuts are always great, so are the bagels and sandwiches. And coffee. Can’t come here and not get their coffee. For winter or whenever I’m feeling like having hot coffee, I go for Vanilla or Caramel. My go to for cold drinks is this — «Medium Iced coffee with creamer, double Caramel Swirl and whipped cream!» It usually comes out to about two dollars and some change AND their medium is the size of a Starbucks venti! Also, the flavored iced coffees don’t cost extra — at SB, you have to pay extra for shots of flavor.
Here you will always get great quality hot or cold coffee, for the BEST price! Now if only they would build one closer to the Ocean Lakes/​Red Mill area of Virginia Beach…

I was really disappointed with this particular DD location. I went to this location after my gender reveal ultrasound to buy a dozen pink doughnuts. There were only six stale doughnuts in the display case, so I asked the cashier if I could get a dozen fresh doughnuts. He said that would be possible, so my fiancé and I waited patiently for the doughnuts to be made. While we were waiting, I remembered I had a DD coupon for a free drink. My fiancé tried to use it, but the cashier said he couldn’t take it without explaining why. The coupon wasn’t expired, so I don’t see why they couldn’t take it.
We finally got our doughnuts and all seemingly looked good. When we got home, we celebrated our gender reveal by digging into the doughnuts. I took one bite and the doughnut was STALE. They had mixed the stale doughnuts with the fresh ones, after I specifically asked for a fresh dozen. I will never go to DD again after this experience. I’ll stick with Krispy Kreme & Duck Donuts from now on.

Since my last review this particular Dunkin has went up a few stars for me. Perhaps new employees?? Nevertheless it’s great to swing by now and again order and get what you order. I have not had another experience as I did since which is great!
As always the coffee is hot and fresh! The employees are friendly and professional.

Ok, an update: I have continued coming back, and the selection towards closing has improved. This is my favorite DD in the area! Clean, friendly and courteous!

1. Low cost
2. Good coffee
3. Cleaner than other locations like Indian River
4. Average to above average employees (I have not had overtly bad experience here)
Dunkin is the chain alternative to the more expensive pretentious Starbucks. THe coffee is prefered by many because of the smoother finish.
This long lived company has my vote.

I give this place four stars because the coffee is very delicious. When it comes down to the fold especially the breakfast I am not so sure about that. The egg is already cooked once you order your meal so I don’t believe they are real. However when I took it back they had no problem replacing my meal with anything that I wanted at no additional charge. The tables need to be wiped more often because they are dirty a lot of the times other than that I will continue to go through the drive-​through for my coffee which is very very good.

When choosing to dine at a fast food establishment you may not expect the highest quality but you definitely expect consistency. It’s been twice now that I’ve visited this Dunkin’ Donuts because it’s close to work and easy to grab a quick coffee. Both times have been an extreme disappointment with both the staff and the food not meeting expectations.
Let me preface this by saying I worked at a Dunkin’ Donuts for about a year when I was in high school so I know what it’s like to be an employee here and to prepare food and beverages to the standards you are expected to meet. It is not that difficult and really only requires a modicum of care and attention.
On my first visit I stopped into the store to grab a quick cup of coffee on my lunch break. When I walked in no one was at the counter and it took them about two minutes to notice that I was even there. I ordered a medium coffee with cream and no sugar and the cashier was nice enough if not a little intense. The price is cheap I paid and got back in my car upon driving off and tasting my coffee there was definitely sugar in it. Fair enough I thought an honest mistake so I decided to give it another shot.
On my last visit yesterday I decided to go through the drive-​through before heading to work around 11 o’clock. After pulling up to the drive through it took about a minute for anybody to greet me. I ordered a cappuccino and a bagel with cream cheese. The woman asked if I was sure I didn’t want a coffee so that I may get the combo price; I said no I want a cappuccino. At this point the woman taking my order was literally groaning over the drive-​through speaker seemingly very displeased to be taking and making my order. At no point did anybody ask what type of bagel I wanted if I wanted any sugar or flavoring in my cappuccino or if I wanted that bagel toasted, it was only at my own request that they begrudgingly gave me an everything bagel. When I pulled up a different woman was at the register who was much more pleasant. I paid took my order and left.
When I pulled over to enjoy my food I realized that the cappuccino had completely no foam in it and was also lukewarm. I pulled the bagel out and it was completely misshapen with a hole in the center about twice as large as it should be and very thin around the edges. The bagel was also mostly untoasted but otherwise fine I suppose.
So I will never be returning to this Dunkin’ Donuts ever again. The service and food didn’t even reach the bar of adequacy. The staff only begrudgingly takes your order and does not make it correctly when they do. Do yourself a favor and skip this store and choose a different Dunkin location or perhaps a Starbucks or local coffee shop.

Now *this* is good coffee. And great service from a smiling counterperson who understands that milk is milk and not cream. And that sugar should be stirred into the coffee and not just plunked in so that it doesn’t dissolve.
Good on ya. I’m running on Dunkin!

They never make your iced coffee correctly I always end up dumping it halfway down 64 because it is SO SWEET like you’re drinking straight syrup. Donuts are ok, but there is a Krispy Kreme right down the road! I vow to never come here again in the morning while I pump my gas. If it wasn’t so convenient I wouldn’t have even went there twice

This was my first time at a dunkin doughnuts in forever. Great location right off the main road so I didn’t really have to debate swinging in. I wasn’t expecting anything thing less than morning madness but the staff were quick at taking orders, which made the line go quick. Dinning area was nice and clean nothing to spectacular décor wise but it is a chain. I went with my usual black coffee and a maple doughnut. When I seen this doughnut in the basket we made eye contact and I knew we had to meet. Doughnut was soft and fresh which is always nice. If dunkin doughnuts was on my normal route to work then this would probably be my morning stop.

Shore Drive location. Cool hang out for coffee, paper, doughnuts.

I will start by saying basic in and out service may be acceptable. The experience I will share is my first with this particular location. «You only have one opportunity to make a first impression.» So I was in charge of bringing muffins to one of those «work» breakfast thingys we all have to be a part of some time in our lives. I searched, but could not find a bakery that would provide me with a good assortment and so I called up the Dunkin Donuts closest to me (or so I thought) and was made aware you can preorder and prepay for items and have them ready for pickup at a specific time. I figured this was a sure win because everybody loves Dunkin Donuts… right? Oh, except those other glazed donut lovers. Needless to say this store was closer to me, new, and had a better variety so I thought GREAT!!!
NOT!!! I placed my order for 6:30AM the evening before so I could scoop up my muffins and proceed to work on time. I was told to call when on my way. So, in the AM and in route I called and was told they were being packaged as we spoke. I intended to do drive-​thru, but they were busy. I ran in to pick up my muffins and run out, but to my surprise they were not even ready. Needless to say 15 minutes later I had the order I preordered the evening before that was supposed to be ready to go… no bueno!!!
I love, love, love glazed donuts from this place and nothing can STOP me, but my weight from eating them!!! However, if you are using this place for an event just come in an order pre-​anything is a joke!!!

Shame on me for going to a Dunkin Donuts. I had a business meeting today and in hoping to schedule the meeting without having to think too hard of landmarks this was an easy pick for us.
I walked into what seemed like a club. The music was loud and the staff was running around hustling. I immediately regretted agreeing on this place but as soon my appointment arrived things seemed to get better. She ordered a drink the size of a Big Gulp and I had a mocha coffee that was twice the size what you would get at the other coffee chain. Overall, I dropped $ 3.52! Price alone was the saving grace of this place. My coffee was actually pretty good and the staff was actually really nice.
Things just seemed like a circus inside. And those damn bright colors… It’s around the corner from the house so I can see myself hitting the drive-​thru up if I am headed out on a long trip. When it comes to business meetings I’m sticking to the local coffee shops.
Almost ordered a jelly donut. Wish I did but for some reason I thought about my health… Then again it is turkey day tomorrow and eating like a fat kid is perfectly normal. Should’ve ordered the sugar high.

I love dunkin donuts! This one is new and I look forward to going there more.

Fast service and nice staff. Great location. Managed by the same group that runs DD further down Princess Anne. Glad new location is here.

I love Dunkin Donuts coffee. However, I wish they understood that when I order coffee black, I don’t want cream and sugar in it. I know it’s a first world problem, but it’s always a huge disappointment when you stop by a Dunkin, bring your coffee home, and realize at that point that they screwed it up.
So yeah, this location is new, and clean, and the people were nice enough. They ruined my morning, though, so I can’t really recommend it too highly. I would have been better off making my coffee at home.

This is a newly opened location and I have only been here one time. I ordered coffee which was delicious as always. DD coffee is some of my favorite. I also ordered the Chicken and Bacon croissant… delicious! I grabbed a couple of donuts on the way out as well but I was on my way to Busch Gardens so they sat in the car all day. Fail! Oh well, can’t judge the donuts after that.
The service was very friendly as well. I will be hitting this place more than I care to admit.

New store! This location just opened. The staff is very friendly. The building is so new it still smells like wood inside.
Drive through is quick. I love DD.