They got me in for a same day eye exam. I barely had to wait. Dr. Chan was efficient, had a good table side manner, and got me in and out of there quickly without compromising any part of the exam. She also pointed out something(congenital cataracts) that I had never been told by an eye doctor before, so I appreciate her paying attention!
D. W.
Évaluation du lieu : 4 Woodbridge, VA
Great selection. Fabulous job fitting me for my frame and my lens. I have a very round, very large face, with no nose bridge, I’m hard to fit. The selections at LensCrafter are far greater than most places. Love that they will take a picture of you in whatever frame(s) you are considering buying so you can see what you look like. Love the new-fangled device that they use to measure the position of your eyes on the lens; gives them a more accurate measurement, especially for progressive lens users. The only negative and it is a HUGE negative, and the reason I didn’t give them 5-stars, is their outrageous lens price. I didn’t get transition lens, but I got progressive, the high-index, teflon, etc. etc. It all came to over $ 800 retail, that’s just plain crazy; lucky for me they were having 40% off lens sale. But the frame is the perfect size for my face, it’s stylish with a bit of color, and the progressive areas are spot-on.
Gabrielle S.
Évaluation du lieu : 5 Virginia Beach, VA
They have always given great customer service here. Very informative and they arent pushy at all. I really like the selection they have at this location as well. I always have to get my glasses special ordered as I am almost blind, and I have gotten them in 4 or 5 days before.
Maria C.
Évaluation du lieu : 4 Chesapeake, VA
New frames come out every Thursday! This is one of the larger locations in the 757. The staff here is always so helpful. Even if they are with a guest they pause to acknowledge you and rest assure they will be with you shortly. The store has cases for you to walk around with in case you see any frames that interest you. If you don’t see anything you like, don’t hesitate to ask them to check another location. They are super nice and helpful at all times. It depends on your prescription, but most can be filled within an hour. So say you arrive at 6pm, more than likely, you will walk out with a new pair of frames by 730pm or earlier. This is my favorite«love» about them. One«super nice gesture» that stands out… new frames come in every week. However, the day I arrived they didn’t put the new stock out. As a result, I sat right there with the lady and she went through ALLOFTHENEWSTOCK(frames). Needless to say, I walked about with a fresh pair of frames :) I was soooooooo happy!!! I get tons of compliments on my frames when I’m out and about and for about 6 years now, I have been a lenscrafters customer… so love them! If necessary, they do offer credit. If you qualify, I believe if you pay the card in full within 6 months no interest is charged… great perk!!! Gain credit and you can pay monthly. Have fun… see you around :)