Solid Structures Decks & Fences

We are very pleased with the outcome of our outdoor kitchen. Scott and his team were professional, provided a bid that they held up to and had great quality workmanship. They cleaned up their workspace daily and finished the job promptly.
The crew was always friendly to my family. It’s nice when the crew actually smiles and says hello. My wife appreciated that.
Scott does a final walk through to make sure you are happy with the product and he will fix anything you want adjusted.
An overall great experience and we can’t wait to use our new kitchen all summer long.

I apologize to the owner for my complaint. He immediately contacted me and explained everything. Don’t know they’re quality of work but the owner proves he is on top of everything. Thank you sir.

Signed the contract April 29. The contract states May 27 start date. I called May 25 to ensure they were starting on the 27^th and they said no we are stating on ⁵⁄₂₈. OK??? On ⁵⁄₂₇ two flat beds came and dropped off wood and railings blocking garage. Today, 5/​28, I receive a call at 9:00 AM (the start time), that the job won’t start until next week at the earliest. I asked why and it is because of the weather. Really? Last I checked we have a drought and my lawn is dead. I called the owner and found out that they use another team to do their installs. So basically you are paying someone to hire someone who won’t show up.
—Update —
I wish I had cancelled the contract completely. Delay after delay. No shows (say they would be there one day and show up a day later). Say they would be here at one time and show up 4 hours late.
Overall this whole project was a nightmare. Solid Structures is understaffed and overbooked. Don’t expect a crew to come in and knock out your job because you are getting 2 guys who are working on several houses at a time. At the end of the day I was told I should be happy they completed it 2 days early. Only because they give themselves a 7 day window.
Carefully read the contract. They have made it impossible to hold them liable for their poor workmanship. I ended up with 12 broken irrigation lines and a split cable line. Think about it — who keeps digging when you break a line? I would have loved to know when the first line was broken so I could have had someone come out and re-​route it.
Consider hiring a handy man or possibly a landscaping company. This particular company works for the big box stores too. I have a peer that manages the southeast district and verified this company is one of their subs.