Alterations by Nancy

Spoke with a lady for information only, she was very friendly and helpful. Dress hemming is $ 16 depending on the fabric/​$ 25 if the garment is layered also depending on the fabric. It can take up to a week, if you need it sooner there is a $ 10 charge.
Open Tuesday through Friday 10:00 am’ish to 5:00 pm’ish.
I would totally go here. If you’re rude, I’m sure they would give it right back. There aren’t many good seamstresses around, and this one seems to have reasonable pricing.

DO NOT USE THIS BUSINESS!!! I am giving this business a 1 star rating because there isn’t anything lower than that! We were coming into the store to pick up an unfinished wedding dress after we were told on the phone to come pick it up because she was done dealing with us. We walked in to the store with both workers sitting at their work stations, looking at us as we walked through the door only to hear something to the effect of «morons». Of course, when this was met with an, «excuse me» from my wife, Nancy stated that she was talking about someone else.(Very timely comment). She then complained that my wife had done nothing but complain on the phone everyday this week. A lie! My wife called to see about getting a hem done early and then she called about a fix that she wanted done. None of our phone calls were returned this week. My wife called today again and we were told to come pick up the dress because she was done with us. During the conversation, in the store, I managed to squeeze in the comment that she has forgotten who she works for, the customer. I was immediately told to leave her establishment and get out. We went ahead and paid her 100.00 (which we shouldn’t have) for the work she didn’t finish,(only because I didn’t want to play the ransom game with the dress we are pushing it time wise and we need to get it to another seamstress) and as she was walking to the back of the store, my wife turns to the other worker and calmly tells here that she just wants to clarify the situation, we hear a «Shut Up» and another «get out of my store.» Then to boot, my wife gets told that the whole situation was her fault because she wouldn’t get out of the fitting room (as the mother of the bride) when the alterations were being decided??? What??? Since when does the mother of the bride have to be kicked out of a alterations meeting. My wife is not abrasive in any way shape or form neither is my daughter.
Next she told us when we arrived that she had put the dress back together again. It was supposedly in two pieces. So between the 10 minutes that she hung up with my wife and we arrived she slammed a wedding dress together??? Wow???
I BEG OF YOU DO NOT EVEN CONSIDER THIS ESTABLISHMENT FOR ANYTHING!!! When I hear of kids getting married that I know that I will tell them who not to deal with first before I tell them who to work with.
PLEASE READ TITA L’s Comments as well. Two bad reviews out of 7 should tell you something.
common facts: 1) doesn’t like to be asked or told by the customer what to do.
2) The customer is at fault in any issue
3) Rude on the phone, she hung up on my wife as well and was very curt
4) Does not return phone calls.
5) Deals with customers by yelling
6) Disrespectful
7) Has lost her handle on customer service.

Always friendly and polite!

They altered my shirt for a wedding that my cousin was having. They were very friendly and professional. It was done quickly, looked great, and were very affordable! I would definitely recommend them!

I had my bridesmaid dress altered here and they did a fabulous job. The length was just right and for having three layers, I was charged only $ 35. My only complaint would be that they take cash only, but they do let you pay for it when you come back to pick up your apparel, which is really convenient. Also, the ladies working there are sued friendly. Would definitely come back if I needed anything altered.

My experience with Nancy’s was horrific. To make a long story short, she claimed she needed the dress in plenty of time to get it done, when I called the morning my daughter was supposed to pick it up, it had not even been started. By that time, my daughter was involved in the wedding obligations of the day and could not go to try on the dress at Nancy’s later to make sure everything was alright. When I voiced my concerns, I was told, «I’m sure it will be fine». Of course after picking up the dress later that afternoon, it did not fit my daughter properly. When I called to discuss and hopefully remedy the situation, she became very ugly because there was no time for my daughter to come in and redo the garment. THEN… the woman actually hung up on me. Not one, but 3 times before taking her phone off the hook. Being a business owner who deals with the public daily, I can NOT even fathom this kind of behavior. The calls were all shorter than 2 minutes long, so even if I was the witch of the world, (which I certainly was not), it doesn’t seem to me that warrants enough time for a business to hang up on a customer repeatedly. Her behavior and the lack of detail to work and customer service was absolutely astonishing. If I could have rated less than one star, I certainly would have.