The pharmacy here is terrible. I have dropped of a prescription one day and gone back for it the next(12+ hours later) and was told it still was not ready and they only began working on it once I got there. I called in a prescription yesterday afternoon and requested it be ready for pick up at 5:00pm today. Get to the location only to be told it would not be ready for another hour. When I asked the attendant if they always run behind she looked at me like I had a third eye. One time I could understand but two months in a row is ridiculous. I spoke to the store manager who offered no solutions and merely made the excuse that they had just lost the pharmacy manager a few days ago. When confronted with the fact that this was not a one time occurrence he continued to make excuses. Worst part is the prescription was for birth control which merely requires the pharmacy to grab the package and place a sticker on it.
Carissa M.
Évaluation du lieu : 4 San Jose, CA
I love a good deal and I love acting like I’m extreme couponer, often flapping my lips to my family, friends, or any one within an earshot about my free Cadsbury Egg Crème and the $ 3.99 bottle of Tide. What I love about this location is they don’t roll their eyes when you stack coupons, on some level them seem proud of you for getting a good deal on your vitamins and toilet paper. Once I used four coupons at another CVS to get a really good deal on two L’Oreal Studio Secrets Magic Smoothing Soufflé Foundations totaling me 10 bucks, which was a major steal since one cost somewhere between $ 15 – 16. To my chagrin the foundation was too pale somewhere between Aryan and Alabaster, the color of Edward Cullen sparkly skin. I felt somewhat defended, returning the foundations to this CVS location. The cashier noticed that I got a great deal on the makeup and suggested I exchange the colors which I thought was really beyond her job duties. She suggested that I pick different colors too since I had trouble finding the right shade. I went home and mixed the colors and volia, the color is perfect. This was one of several instances where I’ve been really impressed with customer service and helpful attitude of the staff at this particular location. Living in Tulare, I go out of my way to shop at this location because they maintain professionalism(I never see them staring off into space or texting) and they really do Extra Care.