Jack In the Box

Always clean and fresh! My meal is always hot and the fries are crispy. Super fast service!

Awful, I just order from there and they didn’t give me my right order. When I got home to eat after a long night of work. I was disappointed on the food I was given. It was a complete different order. I paid extra for side orders and none were given to me. I will definitely not go this drive thur at night ever again. A lesson well learned.

Clean, relatively quiet, the food was presented in a way that tells me the employees have pride in what they do, unlike the completely smashed wadded up hamburger I got at Carl’s Jr in Tulare a week ago. It seems likely that Jack has a better pay scale or better hiring practices.

The staff here are always friendly and they never mess up our order or forget anything when going to the drive thru! Great job!

My husband and I purchased food here yesterday evening and he woke up with terrible symptoms of food poisoning so he called the restaurant to let them know. The male who picked up the phone suggested that he speak to the manager so he was placed on hold. A young female then got on the phone, listened to the story, then suggested that my husband speaks to the «regional manager». After waiting some time, the regional manager got on the phone, heard the story, then asked my husband to wait as she was finishing up on some orders. We could clearly hear that she was placing some type of an order over the phone («if this is correct, press 1. If the order is incorrect, press 2»).
Finally, my husband was able to talk with the regional manager. He stated that the call was not so much of a complaint, but just to make them aware of the problem and look into it. The regional manager replied, «What do you want me to do about it?» My husband said, «I don’t think there is anything that you can do for me, just look into the issue and see if you have anymore complaints.»
Overall, this is a friendly place, but the manager needs some formal training on how to resolve issues. We won’t be returning, that’s for sure.