Briggs Tree Co & Wholesale Nursery

An AMAZING nursery! All the plants were just so healthy! The prices were easily 20 — 50% less than others. The staff was informative and extremely helpful. Beautiful rose stock. Don’t go anywhere else!

My experience with Briggs has been very frustrating.
First, their customer service could use some training. Twice they told me they had a specific tree I requested and twice I drove 30 minutes to find out that they didn’t. If they had been a little apologetic, it would have at least made me feel a little better. They finally connected the dots and got the right tree in. Unfortunately, it looked sickly. But since this was my third visit, I bought it anyhow (my mistake). The top ¾’s of the tree died and they told me I didn’t water it enough. Funny thing is my other avocado trees are doing well. They all get the same care. The second reason for the 1 star rating is they will not stand behind their plants if they die. I guess this is kind of understandable, but if I were the owner I would consider exceptions (and they were aware of the problems I had). Why buy from this nursery when EVERY other nursery I have bought from in North County will guarantee the success of the plant or replace it for free??? Save yourself the aggravation and $, call their competition.

We checked out Briggs, trying to find some vegetable plants. There are so many plants, succulents, and trees but unfortunately no veg… We asked but they said they really don’t have that there, maybe a tomato plant or two. I would say however that this is a viable place if you have a big project.
Note
They do sell to the public even though the name suggests it’s a Wholesale only nursery. Just keep in mind that this places does a lot of wholesale sales and the lot is full or work trucks. If you need service or questions this probably isn’t your place. If you’re doing large orders they have a bunch of people to help load your truck up front.
— Check out Grangettos if you’re looking for no-​GMO vegetables.

I’ve been in contact with many nurseries recently and Briggs is the best that we’ve used. I called a couple weeks ago with a list of plants that I needed prices on, emailed it in, and had a response within 24 hrs. Of all the nurseries that I contacted, Briggs by far had the most plants in stock that I needed, with the cheapest prices.
The property is huge and they have trees and a huge variety of plants (sun, shade, vines, flowers, etc.) — great selection! The entire property is surrounded by a dirt road that you can drive on, making it very easy to get close to the plants that you need and load up your truck and drive back to the cashier. No other nursery that I visited had this layout (every other place you have to walk to all the plants with a pull cart) and it is SO convenient! We filled the entire bed of our truck and I can’t imagine carting all those plants by hand.
After we loaded up our truck, we drove to the cashier who wrote us a ticket and then went inside to pay. It was fast and easy.
Like other reviews have mentioned, this is a self service nursery, so you should go knowing what you want/​need, as the staff isn’t available to walk you through the nursery or give advice/​suggestions.
Similarly, the property is huge and while they provide a map that shows the different areas, they have A TON of plants, not all of which are marked, so we did have a bit of trouble finding some of the plants we needed. I had to go back to the cashier to verify that they were in stock, and see if they could tell me where in each section of the nursery they were. But with that clarification, it was easy to find what I needed.
They do offer will call, which I didn’t know about, but will definitely use in the future, as I know exactly what plants I need and it would have saved me considerable time having someone else pull all my plants. just load, pay, and go!

They have a very large selection and stock. I have not compared the prices, but the price seemed fair for the olive tree that I bought. This is more of a wholesale nursery than a full service nursery. Being that this is my first visit, I am not sure how knowledgeable they are but they answered all of my questions.
I am upgrading my yard with nothing but drought tolerant and low maintenance plants and they have a good selection of succulents from what I can tell. They have stuff that I have not seen before. I’ll be back.

They were great… until a plant I bought from them died within a week of purchase. I took the plant back and they refused to exchange. They have great plants but don’t expect any customer service if something goes wrong. They’ve lost a customer for life.

This is a great nursery, great selection and the best prices. We’ve been several times and everyone we’ve encountered has been very helpful and friendly.

yea, I’d have to agree with some of other posts.
they have nice plants and nice selection, but they aren’t really set up to deal with the general public from service standpoint.
if they want to make it a bit more consumer friendly, they could do some very simple things
if they dont, the should not be ‘open to public’
1) map
when you enter, they should give you a map of the layout so you know where to look for certain things. they have a map, but unless you seek it out, you won’t get it. we realized they had a map AFTER we took our tour of the plants
2) drought tolerant flags
they should label with a red flag any plants/​trees that are drought tolerant or use low water. clearly, right now, that’s what everyone is looking for so it would be nice when you’re walking around the property, you clearly know if something is low or no water. otherwise, you have to ask or look it up and just extra time that could be saved if they were marked.
3). poisonous plants flag
we recently bought some items and discovered later some of them were poisonous to kids or pets. its our fault for not checking, but if its poisonous, briggs could simply put a green dot or flag on the sign to indicate this. to have to google each plant is s drag.
4) service
at the front desk, tone down the sassiness a little bit. some people are made for customer service, others are not. if they want to be helpful, they need to show that. I experienced some helpfulness, but sometimes it was like a game trying to obtain information.

Drove through to pick up plants, price is right and more than fair in comparison to big box home improvement stores. I like to be left alone when I shop so this set up works for me. My questions were answered as I don’t have a green thumb. I planted everything and now 6+ months later my landscaping looks great and continues to thrive. I’ve been back twice since my original visit and continue to «grow» my landscaping back at the ranch.

I called them on the phone looking for a 24 inch planter box. The woman was very nice and helpful and gave me the information as to where I could find one: (Grangetto’s in Escondido). I’d been calling all over the place and am very grateful for their help! BTW, I almost didn’t call because it says «wholesale» but found out they are open to the public.

Great selection and great prices. We had a lot of help in picking the right plants.

We have bought most of our plants and citrus trees from here and all have thrived. You do go get what you want (not full service) but they will tell you where it is. Jennifer was very helpful today with our purchase and we’ll be back for sure!

Great selection and even better prices. It’s a self service nursery, but the staff is more than willing to answer questions and offer advice.

Understand that this is not a full service nursery. You will have to drive around the land and have an idea of what you are looking for, so bring your Sunset Western Gardening book, or what not, and be prepared to load your own truck, nothing surprising here when you consider the $ saved landscaping.
:0 …you need to take notes on what items you are loading with the accompanying price. On Saturday we purchased 12 bushes at $ 11.50 each, but somehow got charged $ 24.50 for 6 of them. Yeah, «our bad» that we had to turn around and make the trip back; but THEIR BAD for arguing about it.
In the end we were credited almost $ 100.00 for their error. We will be back, but next time will take notes on prices of our purchases and will ask that «greeter» lady as few questions as possible ;)

Customer service at the front desk was very poor. Three times the lead lady at the front desk there was rude to my wife, so much so that I’m now going to a neighboring nursery. I was half way done what it’s a $ 5k landscaping project, so it was a big enough deal to push us away mid project. The trees we had purchased were all good so this is unfortunate as its a longer drive for us.

This place sucks. Came in looking for a tree. Lady hands me a 300 page encyclopedia on trees and says they deal with landscapers. Couldn’t get any help. Tried looking around the yard. Trees have no prices or descriptions on them. Not worth the drive going to this place. While I was leaving a different sales lady was giving the same spiel about how she couldn’t help her out. Poor customer service.

Worst customer service. Basically just lazy SALES Staff that won’t help to make a Sale, rather stand around and say they are too busy. Simply bad employees, all 3 lovely ladies. Lost a min $ 6 – 700 sale. Young man at their lower lot was great and helpful but he lost his sale also because of the other group.
Looks like I am not the only one that has experienced bad customer service at this nursery.
Luckly I have Many choices here in North County. If I have to spend a few extra $ for customer service I will and just did.
Never Again Briggs…

You have to know what you want but prices are way less than retail. Caroline and rachwl are great at front desk. If you dont want to search just will call and it will be there waitng

I went here on the recommendation of a friend. I was looking for about 30 potted plants for my wedding. I got there at about 3:15 on a Saturday. I parked my car and a young man ran over to my window and told me that I need to leave. I hadn’t even shut off my car so I turned it off and said «what?» He said they were closing and I needed to leave. I asked what time they close and he said 3:30. I looked at my phone and thought ok, well it’s not quite 3:30. I looked around and the parking lot was full of cars and the nursery was full of people shopping. I guess their business is doing well enough to turn people away 10 minutes before they close, with a shop full of people mind you. I’ll take my business where is appreciated.
By the way the man stood at the window of my car until I left and he and a woman nearly slammed the gate on my car as I tried to leave. Very rude way to treat a potential customer so obviously I won’t be returning.

Briggs may not get the best customer service award but since they’ve been known to save me a ton of money, I’m willing to let it slide.
They’re not rude but they cater to a lot of builders, developers and landscapers so folks are not necessarily roaming around making sure you’re doing ok. You’re on your own out there which doesn’t bother me the least because I usually know exactly what I’m looking for.
I used to buy from Green Thumbs nursery and Armstrong but I would spend so much money on my garden — it was hard to enjoy. Buying here at wholesale prices makes me enjoy my bargain garden and sit back and have no regrets.