Goodwill Industries

I like this particular goodwill because it’s bigger and cleaner than most. I feel like they have better quality things and it’s easier to find your way around.

Is there such a thing as giving No STAR? I have shopped at Goodwill Industry locations for years but in the past 5 years, they feel as though they can charge the public absolutely rip-​off prices. You have implemented PRICE GOUGING!
One of the main reasons thrift stores came about, besides having a place to sell gently used items was to help those that are less fortunate who can not afford regular store prices. And if I am wrong about this, well, let me just say that selling the clothes and other items that are broken for the outrageous prices you do, is ripping off the public. You claim that you are helping people get jobs. Ridiculous! Where, because I would like to know. I have been to the main training center and have seen the computer room. What else is there? Minimum wage jobs at the Goodwill store?
You make so much money in one day PRICE GOUGING THE PUBLIC, I feel that the higher ups are laughing all the way to the bank! I wasted $ 10 on a used paper shredder once, that had a sticker on it, claiming it worked, but it didn’t. Throw it in the trash if it doesn’t work, don’t put it on the floor and sell it to a sucker (like me) who believed it was tested. Yes you have 72 hours to return it, but who wants to be bothered with having to take more time out of your day as well as the gas to drive back to the store. You sell suitcases that have broken zippers, DVD’s that don’t work, purses that are old and smell like mildew for $ 6 to $ 10. I have seen stained t-​shirts for $ 3, how do you justify selling a stained t-​shirt for $ 3. I could go on and on. The furniture pricing… WOW. PRICE GOUGERS!
Honestly…GOODWILL SHOULD BE ASHAMED OF THE WAY THEY ARE CONDUCTING THEIR BUSINESS AND RIPPING OFF THE PUBLIC.
My family has stopped shopping here because we refuse to support a company who has gotten so out of hand with pricing, we can’t even entertain the thought of stepping foot inside the door again.
You have been PRICE GOUGING THE PUBLIC long enough, don’t you think it’s time to get back to the way you initially conducted business.

I love thrift stores especially ones close to my home. But this Goodwill is over priced and a lot of their hard lines is not as great quality for what they price them as. I have found a couple of things after numerous visits since the two years I moved in the area, and I am never wowed. I drive to further locations because their value on clothing and headlines are more reasonable. As for the customer service, it really can be managed better. Very unwelcoming

I like some of the staff here, but some are really rude, I have a feeling there is no real customer service training. The place looks like a thrift shop, but charges the price of a department store a lot of time, way too high prices for a bunch of used crap.

I started coming to this Goodwill location when I was 14 years old and my love for it has only grown with each passing year.
While some of the staff I would consider sour the others are lovely. In all honesty though, I don’t come here for the employees — I come here for the totally rad used clothes and weird picture frames.
If you know how to search then you can find the coolest coats, shoes and blouses. It takes time, but this location had a big selection and it never fails me. Today I spent $ 35 and I got: 2 dresses and 4 blouses. Not half bad!
I will forever be a return customer.

Clean and bright location but pretty typical second hand faire. Good for some purposes. Near lots of dining and other shopping choices so maybe just stop by if you’re looking for something in particular.

It is my opinion that Goodwill has lost it’s Good will for it’s customers. This CORPORATION is NOT a non-​profit organization as it used to be!!! This is why I believe the prices are so dang ridiculous! Please remember that this corporation gets FREE merchandise!!! I can buy clothes cheaper at Old Navy than this place! Also know that the government helps fund this frickin’ corp!!! This may mean that YOUR tax dollars might be used to run this store which has programs designed to teach English to immigrants and also for people with criminal backgrounds!!!’ These immigrants and criminals leech enough off this Country in my opinion! My husband and I work and people on WIC have nicer cars than I do! It is my belief that Goodwill needs to go along with the criminals and immigrants!!! I will no longer donate or shop at any Goodwill. Will you?

Dropped off a massive donation of 6 boxes of various items today, all stuff in excellent shape (my trash goes on the curb, not to Goodwill), and the donation guy didn’t give 2 craps that I was donating stuff I spent my hard earned money on. In fact, not only did he seem completely disinterested, he seemed extremely agitated during the single question I asked («where should I put my boxes?»). I drive there feeling good about helping Goodwill out with stuff that will help the local community while turning the store a profit so close to Christmas; I left with an empty feeling about my donation.
Goodwill, PLEASE fix this.

It never ceases to amaze me how I can shop just about anywhere. My first trip to Goodwill — big store, lots of hidden treasures. You need a lot of time to sift through the gazllion aisles to find some good deals. Prices are good and I loved the fact that I just found the perfect dining set!!! Happy, indeed!!!

My first ever trip to Goodwill!!! And yes, I shopped and survived to tell the tale. There is a wide variety of clothes and kitchen items. The prices are awesome ad I love the fact that it was so easy to find parking. The staff aren’t the friendliest and I witnessed a shop employee get quite loud with a customer who obviously wasn’t a fluent English speaker. SHe wasn’t very nice and was quite condescending.
I would go back but just because of the items I’ve eyeballed. But some of the staff need to be retrained when it comes to service and treating customers with respect.

This is the only donation center near my home so this is where I drop off my items. The guys at the drop off door are rude and lazy. You would think that they would get up and help a donating patron, but no, they not only ignore me but sometimes disappear inside while I unload. I wish there was some other place nearby that I could support.

This store is always swamped with customers regardless of the day of the week and time of day. It is a rather larger store and carries a lot of merchandise. For such a large square footage and amount of merchandise, the employees manage to keep this place relatively organized. Because this place is always busy, it tends to be picked through by the time I arrive. More often than not I have not walked out with anything.

Nice big store, good selection of clothes and electronics. It’s near me, so I go here fairly often, and the stock doesn’t change much. Prices are good.

This is a large store, so they carry quite more than the other store in town. This parking area is very busy so park with caution.
The store is clean and very organized. The employees could use some people skills and even common courtesy at the register.

Its an average goodwill. Clothes are priced ok but they overprice way too much on housewares, just like a few others said. I never end up walking out of here thinking «Wow, I definitely got a deal!». I usually just feel ehh

alright… going to thrift stores is fun and therapeutic. i walk out with nothing more times than not. for me its about the thrill of the hunt!
i havent been to the vista location in awhile so it was time to see what i could find.
walked away with a cool nat geographic book, big coffee table type. they charged me 4 $, even though their signs say 1.99 for large hardcover books.
i didnt say anything. but i bought a similar book the other day from the goodwill on sports arena and they charged me 1.99!
my only recourse now is to move vista goodwill from 4 to 3 stars.
will i go back? sure… its still fun to see what you find.
but goodwill vista, fix yur pricing!

I don’t know who has the job of pricing things but pricing according to brand (or original cost) isn’t really happening at this place. This place is clean and organized.

I like that I can find things that are reduced. I’ bought a new looking bread glass baking dish for 3.99 (not that great of a deal but ok). I also bought a new looking large beach umbrella for 5.99 and several CDs. However, some of my friends have told me that there are better shops out there pricewise.
They used to let you return/​exchange and it seems that they got rid of that policy several years ago. Wish they hadn’t gotten rid of that.

Pretty typical larger Goodwill. I found a nice sweater there for $ 4 which would have normally been about $ 80. I was disappointed in the pricing of their housewares though… old old glass bowls for about $ 10. Too much, in my opinion.

This is a really nice Goodwill. It’s probably the cleanest Goodwill I’ve ever gone into. Everything is very organized, and they had some nice brand name products. I saw a Gucci backpack in a locked up case even. They have a TON of DC stuff, brand new too. So definitely great if you have teenagers that like the brand. Another thing that impressed me was their selection of wedding dresses. I always get a kick out of looking at horrible wedding gowns in thrift shops, but I was surprised to see such gorgeous ones here. The two nicest ones were about $ 150, but they looked new, and they were not something that came out circa 1983.
The donation center in the back was really nice too. There was a nice kid working back there and you could drive directly up to the trucks to drop off your donations.
I wouldn’t mind going back here and browsing a bit more.