Greider Eye Associates

My husband needed cataract surgery in both eyes due to a traumatic accident that caused blindness. He was referred to Dr Greider, who did a very thorough exam of his eyes and got him in for surgery quickly.
My only complaint is that they insist that the surgery you need is the one that costs way more than what the insurance pays for. That adds up when you have to do both eyes, and are on a fixed income.

This review is for Dr Stout, the optometrist. I have been through 4 optometrists, trying to find one that understood my «needy eyes» and was also patient and caring. I love this guy– he is thorough, relaxed, no rush, encouraging. Everything you want in a Doctor when you realize your once perfect vision is going downhill. I recommend him so highly.

I had to come here on an emergency basis because I was at work when I realized I had what I thought was an eye ulcer. Had to find something close and nip it in the butt as soon as I could. I read the poor reviews, I thought I’d give them a chance anyway.
Everyone reading the reviews needs to know it’s not about the service. The ladies that work the front desk are so nice. The techs that take you back to the exam rooms are also very kind. The doctors are thorough and will answer any questions you may have without you feeling like you are bothering them. I’ve never seen such good customer service in an office before. I’ll give them that much.
What’s the issue then? How poorly they construct their office visit schedule. Those reviews about them running behind are not only right, but under exaggerated. I visited the office on 5 different occasions. My shortest wait time? 40 minutes, NOT including my OCD habit of being 15 minutes early to everything. My longest wait time? 1.5 hours w/​an appointment and confirmation that the doctor was not running behind schedule. If that’s not inefficiency, I don’t know what is. I’ve read comments that they have to leave room for emergencies, and etc. But if you are consistently running 1.5 hours behind schedule, you need to fix your schedule. The frustration of your patients will only continue and with your stellar service, you should be ranked much, much higher.

I recently had cataract surgery on both of my eyes done by Dr. Greider. I had an unusual case because of odd-​shaped corneas. I felt I received very good care, and I am very pleased with my results. This is a very busy office, and sometimes you do have to wait a bit beyond your scheduled appointment. However, Dr. Greider proved to be an excellent surgeon, and I would highly recommend him.

Absolutely the worst experience ever. Staff was unfriendly. I had a 11:00 appointment and when 11:45 came around I was still waiting. I then asked if they had forgotten me. I would recommend staying away from this office. I know I’ll never go back.

Ericka is always very helpful. She goes above and beyond when it comes to customer service. Not only has she given me follow-​up phone calls to make sure I was receiving proper services, she also gave me travel contact solution and went out of her way to ensure I had what I needed for the time being. She is positive, helpful and a great addition to the practice.

Horrible experience. They straight up lie about how much you will be charged and do not take ownership of their mistakes. Only go there if you plan on paying 152 out of pocket when you expect to pay 30 bucks.

Unreal customer service! my family has been going there for years and every time we go in they know us by name and remember our previous visits and how and what our personal styles are. love this place and everyone there! Especially Heather! she is the Bomb!

I have been going to this group of doctors for over ten years and I am very satisfied with them and the staff, especially Kane who always goes out of his way to provide the best customer service for any request I have had to adjust or fix my lenses or answer my questions.

My experience with Dr. Greider and his team has been outstanding. I saw Drs. Zaveri and Greider for cataract consultation and was impressed with their expertise, professionalism and direct responses to my questions. I had my cataract surgery performed by Dr. Greider this week and the results two days post-​surgery are fantastic – I am amazed at the brilliance of color and the sharp, clear vision I now have with the Toric lens that was recommended. I was also pleasantly surprised that I no longer have vision problems with computer work that was severely impaired by the cataract. The staff is competent, friendly and efficient dealing with patients. Bravo team– I highly recommend this group!

Great, friendly eye doctors here. Very intelligent. No BS. They sit you down, examine your vision and give you solutions. The staff is also very friendly and respectful. If you’re looking for a great eye doctor in the area, look no further.

Just picked up my new glasses today– yay! I’ve been coming to the office for the past six years or so and have always had a great experience! Good people, doctors’ that know what they’re doing and the best selection of frames. I’d recommend to all my family and friends. :)

Amazing staff. I know a lot of the staff actually. Always been on time when it comes to getting me into my appointment. The Dr’s are amazing!

I took my 88 yr old Mother to the office yesterday. The Dr’s are fabulous. The waiting room experience is awful. I am conditioned to expect 30−45min delays in getting in. Apparently they are in the process of changing there computer system. I understand that can be a struggle. After 2 hrs of waiting, finally the 3^rd person I asked finally got up and checked to see where Mom was in the que. Thank you to her. So for a 3pm 15 min appt we finished at 5:20p. Most of the staff had gone home.
I recommend you don’t make an appt w/​n the next month.

Some debris got in my left eye while helping my in-​laws clear their garage. Found Greider & Assoc in our BlueX site.
Easy, ample, free parking in the large parking lots of the medical complex. Staff saw me right away, took me back while I was still filling out the paperwork. Waited a little bit as it’s the last day of the year & they were fully booked but they took me in as they’re closed tomorrow. (New Year’s Day.)
Saw Dr. Maulik Zaveri. He found & removed the blue colored TINY thing poking into my cornea. Apparently it was abrading my eye every time I blinked.
He was even thoughtful enough to get me a sample of the prescription eye drops to save me the hassle of going to a pharmacy on New Year’s Eve! :)
Dr. Zaveri looks young but he is an EXCELLENT physician with a very comfortable bedside manner. He is also a corneal specialist so you’re in great hands with his expertise.
Grateful to have seen him today.
Cheers & Happy 2014! :)

I’ve been coming to this place for several years now. The service is OK. I have never experienced rudeness from the office staff like others recount. They have been helpful and usually get appointments pretty fast… But if you are a first time patient, expect to wait a week or more! I’ve been coming here for several years (damn iritis!), I have the ‘perk’ of same day appointments.
When it comes to the «eye doctor» is hit of miss. Some are really good, some are not that good, or without people skills. I think I’ve never met this Greider Bradley MD, and because most of the time I get a different doctor is difficult to rate them. But the pattern is the same… you arrive, wait, some times a lot, sometimes a little, the nurse practitioner asks a bunch of questions, writes your answers in your chart, checks your vision, the doctor arrives, checks you, asks a few questions and give you a prescription. The doctor only sees you for 3 – 4 minutes maximum.
I wouldn’t recommend this place, but I wouldn’t say it’s awful either. I think 3 stars is fair.

Office staff horrible and extremely unprofessional. They were loud, gossipy and I witnessed one member arguing with the doctor about who was going to have to make a phone call on my daughter’s behalf to locate information on some previous lenses.
They Charged me a copay when they were not supposed to. I asked them to look into a contact lens that they did not carry because my daughter has worn it for years and they said they could not get it. When I called the company myself, they explained to me that all Greider’s office had to do was give the company my daughter’s name and they would have sent out the lenses because she was an existing patient. They obviously did not care enough to make the effort to call.
I recommend going somewhere else! This office obviously relies on volume and does not care if you return!

Optical Side of office review only:
I had started to write a bad review a few days ago (long story), but today I changed my mind and decided they deserve 5 stars. I have been going here for a few years, and yes I too have been frustrated in the past as some Unilocalers have described here.
Went in to get new glasses/​vision test. They took me on time and all was good. Ordered the glasses and picked them up in exactly one week. I couldn’t see out of them. I had ordered sunglasses and tv glasses. I have been having some eye problems (dry eyes, etc) so I figured that was probably why the vision test wasn’t accurate. It isn’t an exact science anyway. Nonetheless, I went back in today to return and re-​order and made an appointment for another vision test just to be sure the ‘numbers’ were right. Drove back (same day) and it turns out the 2^nd test numbers WERE different. Could be a lot of factors, including my dry eye situation. I ordered more lenses and sunglasses.
First, I saw Dr. Bloomberg the 2^nd time. He was amazing! He was funny, personable, and so efficient. He was, in short order, able to figure out the complexity of the situation using these glasses vs. those glasses vs the other test vs what I need. He laughed at my jokes and truly gave the best eye exam I have ever had. Really, really nice guy. Great balance of professionalism and warmth.
Secondly, Cain and Heather are truly wonderful. Cain took the extra step to accommodate me while I waited for the glasses to come in. I admit I can be a PITA (pain in the ass) when it comes to picking out glasses and they were very, very patient. Even though I apologized and felt guilty for taking too long, they worked with me (over and over again). I spent a lot of time with Cain (2^nd visit) and Heather (1^st and 3^rd visit). I also worked with Erika (I think that was her name) and she was very helpful also. But Cain and Heather… I really appreciate the care you showed me today and yesterday and the other day and…
Yes, the place is super busy, so don’t go on Friday afternoon. Pick a mid-​day time if possible. Ask for Dr. Bloomberg to do your vision test and Cain and Heather to help you pick out your glasses.. I am giving them five stars because they tried and genuinely cared, and that is all I ask. Perfection is over-​rated anyway.

DO NOT SIGN! They make you sign first that you will pay for your eye contact exam if your insurance does not cover it. I ask if they will tell me ahead if time. Front office lady said «yes». Then Dr. saw me and then they told me and of course charged me. Can’t believe I got scammed!

The Mr. has had «Dry Eyes» for about 8 months using drops as self treatment. He went to the optometrist who did an eye exam and suggested the Systane brand. The Mr was still worried about the dry eyes went to his GP who ran tests and also found nothing wrong with him or his eyes or health, and then gave us referral to Dr. Greider’s office because we wanted to know why his eyes are dry.
We had a 3:30 appt and were called in at 4:10 (got there at 3:15pm). The Dr. quickly went through some tests including one that tested pressure– he did not warn the Mr. that it would be touching his eye. He quickly said that the nurse would explain everything about the drops and was about to exit when I spoke up and said «WHY is this happening??» we KNOW he has dry eyes– but WHY? We have been to an Eye Dr, a GP and were referred to you to find out why this is happening. He had no answers, but suggested the Mr. make another appt to get dialated (we’ve already done that– all clear) finally he said our eyes get dry with age. His final recommendation was to use the Systane 6x’s a day– nothing new really.
I would not allow an older person (i.e. my Mom) to go here on their own as the Dr is very skillful at excusing himself, before recommending another appt. without really answering any questions unless pressed and quickly tries to exit the room.
We will not be going back to this office again. The people working there were nice enough, but just like most medical offices north of 78 it was FULL– it’s like a cattle call. «In and Out» more insurance to bill and it totally felt that way. We were just a bill. Think about it, they over schedule, you wait almost an hour for them to see you 5 minutes and the tons they bill your insurance for. ugghh! If your GP refers you here, ask for somewhere else!