New Age Aquatics

This is an amazing fish store that always has great fish and excellent service. The owner then help me ship my fish from California to Miami and updated me every step of the way. Highly recommended

I have been coming here for years till today the new owner is a piece of shit worst customer service by owner NEVER going back

We were in here for about 10 minutes looking around for some placos, once we found some we noticed some dead fish in the tank. Then we looked around some more and saw quite a few other dead fish! The tanks also seemed dirty, the employees seemed friendly too but they were just standing around. I normally wouldn’t leave a review but we drove pretty far in bad traffic to get here and were very disappointed.

This place is great! Friendly, helpful, and knowledgeable staff. Very family friendly. Brought my wife and two daughters and had a great experience.

Couldn’t be more pleased that I found this place. Len and his staff is so knowledgeable and wonderful they take care of you no mater how small or big of a problem you may have about your tank. If you are just looking for a great selection on fish and coral well look no further. I have been to quite a few places and they treat me like family here. Love this place.

These guys always take care of their customers, definitely would recommend them! Their fish are great quality, and they are always super friendly!

They are trying to get established, new owner, Len seems to really be putting in a lot of effort for the saltwater stuff. He is a bit different on his way of designing tanks, interesting to talk to about his methodologies, which seem to be working. A little disorganized, but hopefully after the dust settles it will be better than before. I wish they had more freshwater fish, and black worms like they used to, hopefully they come around there. The store is smaller and they are trying to get the most bank for their buck space wise, but it is hard to walk around when crowded especially when I bring my two little crumb snatchers. Good selection of dry goods, frozen foods and supplies. Willing to order stuff for you just wish they would call back on tank quotes… so I didn’t have to drive to SD for my hexagon tank (: for now they are my go to for the quick stuff, hope one day I can go from online fish orders to local fish buying but it’s so hard to get what you want these days.

I’m kind of confused because when I arrived at the location, it says Tri City Aquatics, but that’s okay.
The staff is very friendly, but my 2 star rating is really for the tropical section of the store, and the messiness of the store in general. The whole store is very messy, but I still find that a bit excusable considering the small space. The aisles for aquarium supplies is cramped and dark, and the actual tropical section is one (also very cramped) aisle.
I counted 9 different species of fish in one tank, and not all of them were even listed on the glass. The salt water selection is fantastic and well kept, but the tropical section is just jam packed with way too many fish in the tanks, making it clearly uncomfortable for the fish (I saw them chasing and nipping each other) and making it hard for the customer to really see or know what is even in the tank. One tank even had a fish carcass that was growing white fuzz all over it, which I find completely inexcusable. Dead fish is one thing, but a rotting carcass is another. The tropical section just feels so uncared for, and could definitely use some love.

Bad costumer service. They had 4 guys working and not one asked if needed help. I’m new to saltwater tanks. So I had questions to ask. Too bad wouldn’t spend my money with them

They are not closed, the business changed their name to New Age. Good place to get corals and fish. Staff is friendly and nice.

It’s still Tri City, idk if this was a ploy to reset the Unilocal score or what, it seems to be the same as it was the last time we were here.
The people may be good but I wouldn’t know, we were able to walk around the store for about 10 minutes without being greeted, or acknowledged by staff, that said I overhead some conversations and the staff did sound like they knew their stuff, and they sounded professional etc. Not a huge selection of fish and seemed to be mostly marine species and corals, not what I was after. I’ll give the staff at pass since it was pretty busy, but the tanks and the store are in desperate need of some TLC and I wouldn’t buy any fish from a tank that’s not at least as clean as our tank at home.
–1 star for tank and store conditions.

This place is NOT closed, they just changed their name to New Age Aquatics, still at the same location. We just got a new tank and were looking for a place to get fish other than the big brand pet stores. The staff here was helpful to us (this is our first tank, so we are total noobs) and were very friendly. They have a large selection of salt water fish, and a medium selection of freshwater (what we were looking for).
The fish prices were actually lower than the big pet stores, and they have a good selection of accessories. We will be getting most of our stuff from here from now on.

My boyfriend goes here for his fish needs, as we have found the quality of fish (ie. they don’t die immediately like sometimes happens from Petco or Kahoots) to be superior. Also, the whole place is devoted to sealife. So the people that work there are so much more informed on how to put a tank together, what will work, what kind of fish may not get along, etc. There are smaller, normal fish, and then we saw a $ 650 fish. They’ve got it all.

Got everything you need here. The staff is very knowledgable and extremely nice, no matter how stupid you think your question might be they always help with a smile on there face. I love how the owner tries to make sure every customer walks out happy. I was looking for a Certain fish and with out doubt the owner said he can get that fish for me with in the next week! Which he did, fish tank looks awesome and this is the only store I would recommend in NORTH COUNTY!!!

They have good prices on supplies and hardware, but last time I was in there many of the freshwater fish had fin rot. Felt pretty sorry for them.

These are fantastic fish people! They have impeccable customer service and the most beautiful coral I’ve seen. They have made the hobby fun again and easy after 30 years.

These guys are so helpful and knowledgeable. I just got my daughter setup with our first aquarium and the owner stepped in and hooked us up with all essentials. Never do they try to upsell. Only issue i guess I have is that it’s not bigger. But maybe if u guys come buy more gear they can grow!!!

We are new to the area and new to the hobby of aquariums, and Tri-​City hooked us up!!! They installed a large saltwater tank in our home, professionally done, and it is gorgeous! I couldn’t be happier, we all love our new tank. These are kind, knowledgable people, the store has great selection at fair prices, they are happy to go out of their way to help, and we are very happy to come back for more coral and fish.

Expert service, personalized to your needs. This is the best Fish store in So Cal, and I love that it’s in North County. Len and his staff are so helpful, and so knowledgeable! I’m new to the hobby, and they helped me set up a 200 gallon reef tank that is thriving! I know I can always reach out to them to get expert recommendations on both livestock and aquarium hardware (at great prices!). I have been blown away by the personalized service we’ve received here, and will be a loyal customer for years to come because of it. Every time we go in, they have new displays set up with cool new creatures to look at.

Great Store, always growing, always new live stock, very friendly staff.

These are fish nerds to the core! They love their craft and love helping us. The hobby is fun for us again.

I like my blue acaras

I am a first time salt water tank enthusiasts!
Len was extremely helpful! I love the selection they have. It was the best experience! It’s close to home and I can get the water and food there anytime!
I first went to Petco and the guy helped for about a minute and then went out to smoke. Len made sure I had everything physically and mentally that I needed and it took at least a couple of hours!
Thank you deeply!

I love it here we have several aquariums filled with their fish aquatic plants and coral. We get our aquarium water here and supplies and love their friendly knowledgeable staff. My husband and I love coming here.

Since this place is very close to my house I visit here often. Sometimes the prices are ridiculously high and other times you can get a great deal. Just do some research and talk with the staff. They have a great selection of live rock and fish foods. Definitely better than going to Petsmart or Petco. I have purchased about 10 fish from these guys and they’re all still alive after 18 months. If you buy plants from them wash them first as they have snails in their planted tank.

I have been going to tri city fish for about 6 months now, I have 3 fish tanks and also bought One of my freinds a fish tank from tri-​city I went in there yesterday and bought a fish $ 32.55 the next day woke up to the fish dead (not a big deal fish die) went back to tri-​city with the dead fish, receipt and a sample of the water from my tank told the Owner of tri-​city what happened and said I’ll give you store credit I asked him if he give me my money back he said No I asked him to hold on while I think for a minute he got super mad and opened the register and shoved my money at me and told me I wasnt welcome at his store (I have never posted a review but this was worth my time) as a owner of fish and a former worker of a pet store I recommend not going here

Always great attitude and great advice on reef/​fish keeping. If your ever unsure just ask Lynn. Can’t wait to see more frags.

Experts! I have been going to this store for over 15 years and they have always gone out of their way with customer service. The stock is awesome, and the prices are too. As an enthusiastic hobbyist I shop nowhere else.

The worst fish store in north county hands down. First I got lead into their «coral room» which is a bunch of sad pathetic zoas and a few sad LPS under only blue light so they glow which I guess fools a few noobies into buying. The prices were ridiculous for even healthy pieces. Then the fish… My god the poor fish. Each tank had at least two dead fish in it and a few breathing heavy dying at the bottom. I could not get out fast enough.

Terrible experience… I came to the store looking for a new fish that I can add to my aquarium. I have a couple semi-​aggressive fishes, so I asked an employee for advise. After I named every fish I currently had, he recommended Electric Yellow Cichlid fish. I bought 2 of them, brought home, put into my fish tank and was very happy to see everyone was getting along! I’ve noticed right away one fish was acting odd, it seemed shy, it was hiding, even though no one was chasing it, where the other one was active, wasn’t hiding and overall seem very comfortable in new environment. I also noticed that «shy» fish had a white spot on its top fin, I didn’t think much of it… 2 days later that fish died. I removed it out of the tank right away… 3 days after that 4 more fishes died, one is sick and remaining 2 don’t show any symptoms yet. I did some research and found the cause — Fungal infection. I went back to the store. There were 2 gentlemen working: the owner of the store and one employee. It wasn’t busy, however I waited around for 30 minutes before I was even acknowledged… While I was waiting I had a chance to look around, and noticed a lot of dead fish in the fish tanks… Including the one I got my fish from a week ago — there were Electric Yellow Cichlids covered with same nasty white spots that killed my fish! Finally when the sales associate become available I told him my tragic experience. He stated he was aware of the fish being sick and it wasn’t suppose to be sold to customers but «not all employees got the message». He said it’s highly contagious and deadly to the fish… So he Sold me anti fungus medication and wished «a great evening»… No apologies for causing my fish to die. Very cold, inconsiderate people, they don’t care about their customers or the fish! Stay away if you don’t want to bring some nasty disease to your aquarium!

Went and picked up some water. Their employee asked me to pull around the back to easily load the water in my car. Go in to pay and come out to their dumpster on my car! Major damage done to my car. Got the run around from Len and he even had the nerve to ask me to lie to the waste management inspector to get them to repair my vehical. Dodges emails… I will NEVER go back to this store. Others be weary of this place. And if you do go please don’t park your car in the back. Not worth the headache.

A small place with some good product at a reasonable price.
I was looking for a place that was not only a local business but specialized in just fish. I was in the market to get a couple more fish for my tank and needed blackwater extract which was not found at some of the other well known pet stores. Tri-​city not only had the exact fish I was looking for but all their freshwater fish looked to be in amazing shape. I’m used to seeing dead, dying or diseased fish in tanks when I go to the pet store but everyone looked healthy and happy. The prices are very reasonable. Freshwater angels for $ 6, a small discus for $ 25, and large plants for $ 3. I will definitely be going back.

I didn’t expect much when I walked in, looks pretty bad, but all I asked for was 3 — acrylic sealants. Jack — off gave me 2 — black and 1-​clear.
Didn’t know it came in different colors, but he also didn’t mention it. So I didn’t notice till I got home.
Started with the black thought it might turn clear when it sets. That was until I went to open the second tube and it was already clear. So I immediately checked the packaging and sure enough…
Good thing I only needed 2 — tubes and not all 3. Still kinda looks like shit though and I am not starting over.
Needless to say, Definitely NOT going back, EVER!!!