Pelican Replacement Windows

Pelican Windows was our choice and we were not disappointed. Evan Wright came and from the beginning he was very direct and approachable providing us with the estimate on the spot. He redid estimate 2 times and finally we decided to go with Milgard Tuscany double pane windows. The whole project — 13 windows and 1 sliding door were installed in one day (actually by 3 PM). Some minor problems after installation were handled very professionally, and we do see a big difference in our heating bill (it’s too early for an A/​C billing). I would recommend Pelican Windows for any windows or doors replacement projects, but when you call — always ask for Evan Wright by name.

It’s 87 degrees outside and 75 inside. That’s because of our new double paned beautiful replacement windows! Thank you, Pelican! Great product and great service!
If you need inexpensive windows before summer, and want a good product and great customer service, call this company and ask for Tim Skeer.

I agree !! This is absolutely the best contractor I have done business with recently. After shopping around for Milgard replacement windows and actually had a contract with another vendor (USW&D) I am so very happy that I went with Tim and his crew. The owner Tim, was awesome – answered all my questions and showed me everything I needed to know to make a decision. I am a window coverings salesperson so I know a lot and he was able to answer ALL my technical questions. There were no surprises when they came to install. His crew was the outstanding and very professional. Every minute of my experience with Pelican was TOP NOTCH!

Hot day, cool interior. Could it be the windows? Or the installation proceeding without anxiety due to the absolute professional attention that has followed every step of my interaction with Pelican? Since everyone else has raved about how great this company is, let me say what they did about a mistake. One window came with one pane of clear glass instead of the two frosted I’d ordered. The installers called my attention to this because it didn’t look right to them, and the office called me within an hour of the departure of the crew to assure me the correct pane had been ordered and they would switch it out as soon as it arrived. Not only that, the installers carefully rethreaded the lace curtain panels I washed today instead of leaving them on the bed for me to do – extra effort showing how, no matter how often they have done this work, they take pride in how they do it. The tinted vinyl works spectacularly on the front of my house, as if the new windows have been there forever, and the white on the side and back look great with my existing white slider. It was a pleasure to write the check, and I’m not kidding. It’s not often you get the real deal. Still grinning!

We recently had all of our original windows and sliding doors replaced by Pelican. Tim was very professional and courteous when he (the owner) came out to measure and discuss the process. The work was done in a day and a half and the results were excellent. I highly recommend Pelican for window replacement or new installation.

This is the very best contractor I have encountered in my lifetime, 78 years. I only rate the lowest and the highest. I don’t waste my time on average work, but I feel I have a moral obligation to rate inferior work or products.
The owner, Tim Skeer, gave me a no pressure estimate for three windows and a glass sliding door for the master bedroom. The figure included windows, door, installation, and taxes. I love the bottom line approach. I also asked for separate estimates for glass sliding doors for the living/​dining room and a large glass sliding door for the family room. Finally I asked for a separate estimate for two glass sliding windows for the living/​dining room. He indicated the prices wouldn’t change even if I did the project in segments. I was so impressed with cost of the estimates that I decided to do them all at once.
The two day installation was completed this past Friday by a team of outstanding professionals headed by George, When they completed the project and cleaned up I couldn’t find a speck of dust anywhere inside or out. As a former military man I always emphasized the need for teamwork. I saw that in action with this team. After they completed the project I told my wife to take a good look at the windows and doors because she would never see them this clean again.
Finally if there was a six star added, I would have used it. Outstanding!, Superb!!, Exemplary!!!

We had a great experience with Pelican windows and doors, first Evan came out to help us with our project and gave us quotes and he never missed a step when we totally rearranged the whole project on him, he just sent us new prices for what we had asked for. We turned a kitchen window into a french door, a sliding door into a french door and removed a window that Pelican framed in and drywalled and then stuccoed the out side to match the house. We then had a bedroom window removed and a sliding door put in its place. Marci in the office was great to work with as was Evan and his crews. THANKS FOR THE GREAT JOB, IT LOOKS WONDERFUL. J&K Phillips

Great experience all around with Pelican. They replaced 10 windows and 2 sliding doors in our house. Tim was very personable and helpful — he remembered all the details about us and our house when we followed up with him after we sat on his quote for 6 weeks. Very professional, great price and on time. Finished product looks great and they even incorporated some add-​ons that we requested. We have already recommended to friends.

I will definitely hire this company after I saw their work. They came very prepared and they changed the windows quickly.

These guys were putting in my neighbors windows and I offered to pay them to move a heavy table for me. The owner, Tim, had six guys help move the table in. Gratis. He refused to let me pay a cent.
He just got himself a new customer. My neighbor raves about the price and service of Pelican. Tim, I’ll be calling you when I pull the trigger on new windows/​doors at my place.
Thanks again!

We purchased replacement windows for our entire house, and 1 new construction window for an odd shaped older window, through Evan. The entire process was wonderful. Evan walked me through all the options and even had sample windows for me to look at during our first meeting. Between the sales call and our decision to purchase we had some other work done on our house and there was no pressure from Evan or Pelican to purchase the windows immediately. Once we were ready to purchase, the measurement process, purchase process and install process was just as smooth as the sales process. Our replacement windows arrived quickly and were installed within one day. Our new construction window was a bit more time to get due to the custom shape. Installation on the new construction window was quick and the return visit to repair the stucco was also quick. We have a painted stucco house and the installers were able to match the color perfectly, despite warning me this would most likely not be possible. Either we got lucky or they are just that good. We were just impressed at the professionalism of everyone displayed. We wish all contractors were as nice and pleasant as the guys at Pelican. I would use them again and recommend them to others.

Recently purchased windows from Tim, the owner. Good guy, straight shooter. Hiring contractors is sometimes a crap shoot — there’s a lot of idiots out there that can’t keep appointments, are late, do poor work, etc. Not Pelican. When Tim tells you it is going to happen, it does. Very refreshing to work with someone like Tim and Pelican. Too bad other contractors can’t be the same. My window installation had a minor bump in the road. One of the windows had scratches in it from the Milgard factory. Pelican ordered a replacement and came out the second time to place the factory defect. No questions. Thanks Tim, thanks Pelican for a job well done!

These guys are the greatest, from the initial appointment through the installation. It’s like working with a small-​town company with trustworthy people. Highly recommend!

Big fan of Pelican Window and have recommended them to family and friends many times.
Over the last 5 years we have used Pelican to replace 2 sliding glass doors and 11 windows. And each time we have decided to replace some windows (we do them in batches) out experience has been the same.
Friendly service from start to finish. When making the appointment to have windows measured and quoted, we can usually get an appointment within a week. And they keep their appointments and are on time!!! Which is something that is not typical in the home repair industry. Tim has come to measure our windows each time and he is friendly and polite and gives good suggestions.
The turn time from ordering windows to scheduling your install is quick as well, they have usually called me to schedule (once the windows arrive) with in 7 business days and then get me on the install calendar within the next week.
They give you a time window of when to expect the install guys and a 30-​min heads up call, too, which I appreciate so I don’t have to be at my house just waiting the entire window. The install guys we’ve had (there has been 3 different sets over the years) have all been professional and polite. They come in and get the job done quickly and clean up really well.
The windows we have bought are all great quality and clean well.
We only have 2 more windows to replace to get rid of all the 30 year old ones in our house and of course we will be using Pelican!

Pelican Replacement Windows just finished my installation and I am so happy.
The crew was on time, efficient and professional, with exceptional attention to detail.
The property was completely tidy and they made sure all of my questions were answered before leaving the property, as well as reviewing all of the features of the product and how best to care for the windows and screens. I would highly recommend this company to anyone looking for a good product at a fair price.

This company is the perfect example of a smart business owner hiring the right people to represent him. The first person you will meet is Shawn. He is personable, clean cut, always wears the company shirt, but most importantly… Is knowledgeable and honest. This company is very busy when other companies are not. Why?
Its not that they are less expensive. I believe its the first contact person who is helpingto make this company a stand out.
Good employees are everything to a sucessful business. I do not hesitate to call this company for our many different properties.

I had Pelican replace all my windows and 2 sliders. I could not be happier. From beginning to end it was a great experience. I worked with Evan though out the project and he was great. Very nice and professional. I would highly recommended Pelican!

Pelican is fantastic! We have used Home Depot in the past and decided this time around to try someone else. So glad we did. We went with Pelican because we found them to be open and honest up front and genuinely interested in our business, even though it was a somewhat small project. The install team was very respectful and fast and cleaned up after themselves. The follow up for one issue was magnificent and dealt with promptly. We will definitely be using them again.

Tim and his team a great! Price is very competitive, they stand by their work, and we never felt pressured into anything. We’ve used Pelican twice (for a garden window and a several of our front windows). Tim did the estimate and spent time with my wife fitting our window replacements in with our other remodel projects. He was easy going and professional throughout. He even spent time giving us advice on maintaining our current windows and getting his installers to help us out on other issues that weren’t necessarily related to the window replacement.
The installers were also very professional and polite. My family was home while they were working and they were nice and considerate while doing their work. Everything was cleaned up before they left.
We have recommended Pelican to our neighbors and friends, and will definitely use them for any future work.

After working for Nordstrom for 10 years, I feel I have a full understanding of customer service. I also understand, there are companies who maintain «pockets» of true customer service providers. Pelican obviously understands true dedication to customer service and product knowledge starts when the phone rings or the door opens!!! From the first contact phone call to the installers the attitude was of genuine «no problem can do!»
Milgard is what I wanted-​and after finding prices (including Costco) all over the place… decided to call Pelican… so happy I did!