Play It Again Sports

I had a real different experience here recently. After initially having a bad experience with Austin in the summer, I went back out of necessity for winter gear. The Saturday crew there was outstanding. They went above and beyond to pull out winter boxes that weren’t yet out and the result was several hundred dollars in purchases that anywhere else would have been triple that. Brand new jackets, ski pants and boots for both my kids.

Just… meh. 3 employees working. Helpful to a degree when asked for specific assistance, but not really. Came in looking for baseball stuff for my 6 year old. Walked in and let them know right off the bat that I would need some assistance please, as I have no clue what I’m doing. 1 of the employees walked me over to the section. Walked away with no offer to help in the cleats dept. Maybe I’m old fashioned but don’t you usually get help with shoes in a store? I got to scour with my older son. Nothing organized. Adults in with kids, women’s and men’s all jumbled up there on the shelves. Finally found a pair. Move on to socks. Nothing in kid sizes. Not even a spot for them. Adult sizes looked meh anyway. Move on to cup. They had all sizes of cups but the smallest size didn’t have the underwear you need to insert them. Hunt down one of the 3 employees. Ask for assistance. Maybe I’m missing where the underwear are for it? Had I not known better I would have thought I was talking with a fellow shopper. In fact I think a fellow shopper would be more informed, and acted less confused, honestly. In the end, it was determined they only carried the plastic insert for his size, but no underwear to go with it, and no spot on the rack where it would be even if it were out of stock. Call me crazy, but the two kind of go together, and if you’re going to sell one it may be worth it to carry the other.
So what it boils down to is this: you are a specialty shop. Maybe you don’t stock off season stuff or specialize in kid’s sizes. Ok, fine. I can go elsewhere and I’m not upset. However, when a parent comes in and says «we need to get this guy outfitted for his sport» and there are no other customers in the store and 3 employees, maybe just maybe they could be more helpful with information in what he will need? The entire store just oozed with «meh» No other way to describe it.
So I ended up over at Dick’s, received excellent service and literally declared to my oldest child «I am HAPPY to pay more if this is what you get for the extra money out of pocket»
Save your time, shop somewhere else.

Bought a used bike from these jokers, they only gave me $ 30 for a kids bike and kids golf clubs… okay whatever. I took the bike home and the frame was bent. When back they refused to exchange it so stuck me with unusable bike. Beware these guys are happy to screw you over (twice) if they can.

Just purchased a skateboard from here. They had a fabulous selection of boards new and used. Along with lots of other sports stuff. I was allowed to try the board out inside the store which is awesome. The lady who helped me was so nice.

Called and spoke to Austin and he was helpful. I am looking for my 5 year sons soccer cleats in a size 13 or 1. He took the time to look but no luck. He took down my name and number and said he would call if some came in soon. I’d like to get them here so we will see. :)

Sometimes u enjoy this story, can find good deals once in awhile. What I don’t like is the «exceptions, and exclusions that many of their items have, without knowing it is «excluded till u go up to pay. Kid workers were friendly, won’t say the same about others. Better luck next time, I just won’t take their «specials» at face value anymore.

I had stuff stolen from my garage yesterday and was wondering if these burglars had sold the stuff to the nearest play it again. I called this one and got Austin on the phone. He was rude and unhelpful. He didn’t know whether they kept record of people bringing stuff in and his advice to me was to come to the store and look for myself. I then called the Mira Mesa store… helpful polite and asked me to send them the police report I filed. This store is terrible. Buyer beware.

Amazing store and great staff. They are always helpful when I am looking for gear and gifts for my kiddos. I would highly recommend this shop.

Best place for used and new sports equipment. I have bought and sold many snowboards and now looking for dirt bike accessories. .perfect for growing kids

Needed a hard case golf bag for traveling, called ahead and the person I talked to put one to the side for me. It was a very reasonable price at $ 59. Worker was very nice when I got there and even gave me a 24 hour return in case it didn’t fit my clubs.

Came in looking for lacrosse stuff, but ended up looking at everything they had. I have two athletic kids so I have a pretty good understanding of what things cost. That being said, everything in that store was so over priced I could not believe it. For a place selling second hand stuff, you would think the prices would reflect that. Not even close. If you closed your eyes, you could tell you were in a second hand store based on the smell of old socks. When you open your eyes, you think you are at Nordstrom’s with those kind of prices. An Olympic 45lb barbell covered in rust for 70+ bucks? 3 dollars for lacrosse balls? Scratched to hell old style lacrosse helmets, 70 bucks? Wow. Large net used to stop golf balls $ 70 bucks? Walmart sells them new for $ 30 bucks. Feel free to stop by and see for yourself. I was utterly amazed at how they are attempting to rip you off. My advice folks, stay as far away from this place as possible. Look on craigslist or bookoo before going there. Heck, look for new gear at nearby stores before going here. You will be able to find new gear cheaper than you will pay for smelly used gear.

I had a vision of how I was hoping my experience here was going to go today and it far exceeded my expectations. I’m getting involved with some neighborhood «old guy» hardball after a long lay off. I was high on enthusiasm but low on cash. A while back the little lady asked me to sell her BOSU on Craigslist but I never got around to it. So I scoop up the gear still in the original box and wrapping and visit the closest Play It Again Sports in Vista. Dusty was totally cool and offered me a store credit that allowed me to load up with namebrand baseball equipment without a penny out of pocket. I even went slightly over but he let it slide. I walked out with a Mizuno fielder’s glove, Louisville Slugger bag and 32″ bat (with new grip tape, two Under Armor batting gloves, and a Schutt batting helmet with two custom airbrushed dolphins! I couldn’t be happier with my experience and I’ll hurry back the next time I’m looking for quality sports equipment at a fair price.

Nice store and some really good prices. I like the layout and concept of the store. The guy working there was also really helpful.

Really cool concept.
My boyfriend wanted to exchange some kettle bells that were hurting his hands. He took them here and they gave him .50 cents per pound so he got a $ 60.00 credit on 3 Kettle balls. He bought 2 kettle balls and has been very pleased with them.
I like the idea of being able to trade in or trade up. The gal that helped us was very friendly. ;-)

OMG! TALK ABOUT FALSE ADVERTISMENT!
1 star cuz they had everything I wanted.
I was in Encinitas at the time (yes, important for full effect) and remembered that the location in Vista was having 50% off WINTER items. We are going to the snow tomorrow. I need helmets.
30 min. drive later… We walked up to the front and sure enough there’s a big ol’ sign 50% off WINTER ITEMS. SHWEET right? O_​O
In the store now, a tall dude with glasses is helping out a customer. He politely ask if I need help. I said, yes, snow helmets?
«uh, yeah. I know what your talking about. We don’t have ANY in this store. Sorry.»
(I should let you know that I did call a day ahead and an older man answered and said he did have helmets. moving on).
«WHAT?! No helmets? Dang it I drove all this way!»
They have some brand new items, Half off bindings… cheap brand new snow boots…
Walking around I see the last pair of Dragon goggles and grab them. I ask the older woman in the front,
«Half off right?»
«Uh, no but I can give you 25% off.»
I throw them back on top of the shelf.
(NO B I WANT 50%)
Walking around some more and my 9 year old finds boxes and boxes of snow helmets stacked right in front of the changing stalls! WTF!!! This time I’m freakin’ livid.
Guess what? NOT HALF OFF!
Stupid dude walks around and sees us with the helmets. «Oh, that’s where there are!»
«Yeah, look at that!» O_​O
Again putting the helmets down.
Walking around AGAIN and I see these cute Roxy snowboarding boots for my 9 yr old. Big ass fucking sign right in front of my face «Snow Boots 50% off».
I grab the boots and have my 9 yr old try them on. They are of course, perfect.
The older woman walks past us and I asked her «Half off right (already for disappointment)?»
Guess what!!! Yep… «Oh, I’m sorry but we already went thought the boots and marked them down.»
Fuck me!
Stupid red neck dumb ass kid sees us walking towards the door.
«Did you find anything you were looking for?»
«NOO!»
He rubs it in by saying have a nice day. Fuck you! False advertisement dick heads. You owe me gas money bitches.
Done with rant. Found a brand new Pro Tec helmet $ 20 by CL!
SUCK IT play it again!

Great little store. I have been here numerous times for soccer gear and workout gear and they always have just what we need. They even had spare scooter wheels so we could fix our son’s scooter. They’re prices are great and all the people working there are friendly and helpful.
Definitely check them out if you need any sporting goods… way better than buying full price

This is a review from the point of a seller. If I need to buy sporting goods, I would check them out before wasting money on stuff I may not potentially take to.
If you expect to make money on selling items here, forget it. You will not get much back. I ended up getting $ 20 for a pair of boxing gloves and a racquetball raquet, about a third of what they were worth brand new. Additionally, they may not even accept certain items. If you play a sport that’s not ‘in demand’ you could go away empty handed. I had some mats I was trying to sell off, I was told I would not get money off of them until the sale was made. Additionally, they would not take a nice set of mma kick pads; their advice was to sell them privately.
So if you want to buy equipment for cheap, it’s worth a look. If you are trying to sell equipment, you may want to take their advice and sell it yourself.

I purchased a new (not used) foam surf board on September 4, 2011. After less than 10 uses, the board snapped in half on November 30, 2011. (I went under a wave and it came up in two pieces.)
I was hoping that an exchange for a new one would be acceptable.
I was told that I misused the product and that nothing could be done. Seriously! How does one misuse a surf board? You swim. Catch the wave. Stand. Wipe out. Do it again.
I explained that I had expected to use this shop for the next 14 years to outfit my kids during their sport years. The owner failed to see the value in the $ 108 exchange for my future purchasing power in his shop and any further referrals.
Needless to say, I understand why he hasn’t made any money in the last five years (His words to me.)
Customer satisfaction is really simple: Make the customer happy and they come back and refer other potential customers to the shop.
As with all Play It Again Sports shops, great deals are to be found and I will continue to shop there. Just not this one (thus my two stars for this particular shop).
Yes, the staff is friendly and knowledgeable as noted in many reviews. That’s great. However, Customer satisfaction speaks volumes. If that is important to you, then this shop isn’t for you.

Perfect place to buy used golf balls if you’re a beginner. Nuf Said!
They have bright ones so if you are not perfect (Like me) they will be easy cheesy to spot in the bushes– LOL! Why pay at the course for used white ones that look like everyone else’s, when you can pick colors???

Don’t be afraid little one, you can find good deals on lightly used items here.
A popular misconception that most make is that everything here is used. Not so my friend! The jock straps aren’t used and neither are any weight gloves. I’m glad that nothing that touches your skin is sold as used here.
You will find some decent deals on exercise equipment, but I’m always wary about buying stuff like that in general. The warranty is definitely void and if it breaks, you’re SOL to the tune of a few hundred bucks. You can spend a third of that on a pair of great running shoes and run for free any time you want.
I think the best value here is the used baseball equipment. Can’t beat the pricing and no one cares about using old baseballs for batting practice. The bats might have a little less pop, but not so much that you’d notice.
If you’re broke, get it here…