Window World

My husband and I got quite a few quotes as others have stated and we decided to go with Window World. My installation was today and we had 11 windows and a slider replaced. I am very satisfied with the results so far. Hubby is not off work to inspect but I am happy. I will update if he is not happy haa haa. We had two crews arrive on time and got right to work. The crews were very friendly and cheerful. They worked well together and the job was completed on time and in one day. They were even friendly to my animals and were patient while I moved the animals around so they could work. (we have a not so friendly dog but she didn’t mind them being here). They cleaned up after their job and didn’t leave my house a mess which I appreciate. I cant be sure but I think his name was Alexie, came back to double check that hardware had been installed on two of the large windows. Very happy we choose this company and very glad our horrid 1960’s windows and metal frames are gone!!! Would definitely recommend me them to friends and family.

I had my new Windows put in last month. I do love my double paned windows and the guys were very polite and professional. My only complaint is the windows were left with a lot of streaks. I tried cleaning them myself but I didn’t get good results. Also the frames on the sliders were dirty and scratched but one of the guys said I could paint the frame. Other than that I’m satisfied with the look and quality of my Windows.
*Update* Gene the owner called and scheduled an appt to have his guys come clean the Windows that were streaked. That’s awesome customer service, the Windows are looking great now! 5 star service.

Can’t say enough about this company and the professionalism of the owners. They were here on site to conquer and solve a difficult window install. The general contractor found himself beyond his talents and left the job; but Window World did NOT. They stayed and actually solved the window and other issues.
What a team!
Thank you,
Jane W

So far very disappointed. Ordered 4 weeks ago, took 1 week before they measured, only because we called. Now 3 weeks later, they didn’t make it into the warehouse! Had to move install back another week, now we are 5 weeks out! Was told by the salesman it would only take 2 – 3 weeks, but put 3 – 4 weeks on the contract, to be safe. Stay tuned to get the stories end!
Just got a call from the owners and he is getting us handled tomorrow! Confusion with what product had come in to warehouse, but he was awesome and is going above and beyond to get our windows in, in a timely manor.
Would recommend this company for sure!

So far, (the actual installation has not occurred yet) the customer service has been very sketchy and we are nervous that this isn’t going to go well. Joe the sales rep doesn’t return calls after all the bs of not leaving people in the lurch and always being their for people, blah, blah blah. The office phones don’t work very well (dropped my call twice in a row).
Stay tuned for the final review.
Updated same day… Gene and Joe both have since called and I am feeling much more confidant about this company. I appreciate it Gene

Best Customer Service. All windows replaced, some custom. Some slight problems did occur, but that’s to be expected. The most important thing is how 100% dedicated they are to taking care of problems and making sure I was happy. I couldn’t ask for more.
I had 2 other estimates and feel confident the price is the best value for the dollar. I live about a mile form the freeway and the sound has been reduced to the point where I don’t even hear it anymore unless I’m trying. And they look good.

We LOVE our new windows! Sasha came out and did the entire job alone and took about 6 hours. We live near a helicopter base here in IB and these have made a HUGE difference in the noise. We are very grateful and excited for a cooler summer!

Excellent service great price. They delivered a quality product on time. Installed in the time contracted and treated my
Home with respect. Plus did a great job cleaning up.

I love my new Windows! The installer was very nice on time, he new what he was doing. The owners went out of there way to make sure I was happy with the windows I got. I would highly recommend them. Plus they have the cutes dogs ! Thank you so much

Had all our windows replaced by Window World. My wife and I got several quotes from other window companies before finally deciding on Window World. Window World offered the best windows at the most competitive prices. Customer service was outstanding and all of our windows were installed in ONE day. Couldn’t have asked for a better experience! Don’t waste your time looking any further (we already did it for you), go with Window World today!
Thanks to the Window World team for a great experience! We will be using Window World on our next property!

Love the windows and sliders. Love Window World!

WONDERFUL Company, WONDERFUL Customers service, WONDERFUL Installation, AND WONDERFUL WINDOWS!!!
All the windows in the home needed replacment, including a 10ft slider. I had dreaded the cost and expected chaos, However, the cost was reasonable and the work was conducted promptly and very professionally. I love my new windows, they made my older home look beautiful again.
Thank you WINDOW WORLD, Thank you Gene, and I will recommended your company and your windows to all my friends.

I interviewed over 10 window vendors to replace over 20 windows in four residential units located in the Hillcrest area. I ultimately settled on Window World for the following reasons:
1) The initial consultation was the best of the bunch. The salesperson was professional, had window examples, and took time to explain the product.
2) The estimate was competitive and they worked with me on price.
I’m rating their product and install five stars because they completed the work quickly (over 20 windows in under two days) and the tenants have nothing but nice things to say about the installers and final product. They love their new windows!

We had 5 windows and 1 sliding glass door replaced by Window World over the weekend and we are thrilled with the results. The two window installers who came were very professional and hard working. I don’t even think they took a real break. They worked efficiently and got the job done faster than I expected. We shopped around and got several different bids and Window World was the best deal all around. My husband and I are very happy with Window World and would recommend them to all our family and friends!

I’ll have to admit that when Window World first came to install our two patio doors, my husband and I weren’t very impressed. It felt like a quick/​rushed job (and could have been for the cheap price we paid), which resulted in damages to the door frame and baseboards. The installers left in a hurry. We took pictures after the fact and got ready to contact the owner about our shabby visit.
As we were about to send him an email, Gene from Window World called to follow up on the installation service. We voiced our concerns about the frame and baseboards. He came the next day (on a football Sunday) to personally fix everything that went wrong. He even cleaned the finger prints on the patio door, and moved the blinds out so they wouldn’t hit the door while opening. He came back another time to install foot pedals. Gene is amazing to work with, and I would highly recommend them for your door and window needs.

We had been thinking about getting double pane windows for a number of years and we saw Gene on tv and at the Del Mar Home and Garden Show and set our appointment. He came over and went thru our house and when we sat down for the estimate I was pleasantly surprised at the total. Shortly there after we got back together again and finalized the order and I wrote him a check for half of the order. He had Kathy call me and confirm the installation date.
That date came and the two installers arrived on time and went about their work. I feel they did more than required and the quality of not only the product but the installation was superior. I expected our bay window to have the new windows and a minor casing on some of the wood and that is all I expected. The installer Alex encased all the wood parts and it looks incredible plus I don’t ever have to worry about wood rot or termites. I was also impressed by their attention to detail. He took the time to show me how to work the windows and I can honestly tell you this was the best experience I could have ever dreamed of. Imagine that, excellent price, quality of product and the best installers you could ask for. Oh by the way, a Lifetime guarantee. If you have any thought of upgrading your windows, you have to call Gene and his crew. Oh and by the way if you still have single pane windows, you will absolutely be amazed at what a difference double pane makes and it is truly affordable, if you have the right company to work with, Window World.

Window world guarantee is amazing. The installed mine around 2006 & we have a little problem in 2014. I called them and the owner Gene came out & cheerfully took care of the problem. Thank you, Gene & Window World!!!

Window World did a terrific job on replacing the windows on my house. I replaced all the windows on my house in Sept 2014. I shopped around and got 3 estimates and Window World beat them all and also has the most superior product out of all that I saw.
I want to point out that I thoroughly researched Window World on the internet looking everywhere for reviews and I found some really bad reviews but I learned that Window World is a nationwide company and has many franchises that are all independently owned so it is not fair to compare with a broad brush.
This Window World that I am reviewing is owned by Gene Bryan and his wife Karyn in Vista, CA. Gene came out to my house on the sales call and I have to say that Gene was terrific to work with. He has an extensive background in the construction industry and has been a major player with Window World for a long time.
Gene also provided me with a brochure showing all the peer reviewed awards the company has gotten from trade magazines. All the top achievements in the window replacement industry which I followed up on the internet and found all to be legit.
He explained all the options I had and he had a window on his truck to show and explain to me all the superior features of their windows. My house is 60 years old and has double hung wood windows and I did not want to have any wood showing after the installation.
Gene offered the option of wrapping the wood with aluminum trim. They used white roll stock and a brake machine and manufactured all the trim and sill pieces on the job and it looks really good and covers all the wood.
Something else that I really liked a lot is that their company is involved with and contributes to St. Jude Children’s Research Hospital and the Veterans Airlift Command that provides free air transportation to wounded veterans and their families. They do this as a way of giving back to the community.
Gene and Karyn are both very personable and were a joy to work with. If you are in the market for replacement windows you have to get an estimate from them. I couldn’t be more pleased with the job that I got and I recommend them highly. Good job Window World!
P. S. If you message me I can provide pictures of the windows