We used Fran as our realtor when we were buying our first house, here in Waco. We were on a very tight schedule and she totally worked with us. She knows SO much about the area and the houses in it. She was a great resource. She was also responsive to our e-mails and questions after the offer was put in. We liked her and would recommend her to anyone buying a house. We don’t have any experience with her as a selling agent, but she seems to be really pro-active with marketing, so that is a plus. We will use her when we sell.