H-E-B

Please stop moving all your product around the store to random other isles that don’t make any sense as to why they are next to each other. I shop about once a month here with my wife and every time stuff is moved around from where it was last time and it’s frustrating.

We stopped here on a road-​trip for a bathroom break & to pick up a water bottle. This is a really nice store! It was a little difficult to find the bathrooms, which are closer to the middle part of the store. Once there, the bathrooms are really big & nice – I could get lost in there (still in a good way, though)! They also weren’t very busy that late at night (12:30am). Sorry we couldn’t stay longer & shop more!

We waited a month for the excitement to die down, then went to the new, huge HEB at Valley Mills and I-​35. We weren’t impressed with the grocery items – it seemed that there were simply longer aisles of the same offerings.
What really decided us to not return was the open-​to-​the-​public olive cart. We saw a woman reach into the olive bins with her bare hands, select an olive, and feed it to one of the three children she had with her. She then reached back in, and proceeded to feed each of the children several times. Revolting at the least, unsanitary at the most.
I don’t know what HEB can do to prevent this, except move the olives to the deli section, or remove the cart, or station an employee beside it. I won’t be around to see their solution to this problem.

This HEB can get crowded (it’s better than walmart though) it’s laid out well and once casually recommended to the bread stocker guy to get a certain type of bread. He had it stocked the next time I was there and has ever since. I wish they’d carried a bit more organic products as well as more fair trade coffee options. Just avoid around 5pm or Sunday afternoons. It’s miserably packed.

Before this HEB expanded, we always went to the HEB on Wooded Acres for all of our groceries. Now we come to this HEB because there is a wider selection of goods. We also come here on lazy Sundays when we don’t feel like cooking. Their sushi is affordable and fresh.

store has good selection, but a bit more expensive than wallmart…
service I experienced was not great… at checkout (register #9, at 7:00pm 24june) girl at register didn’t seem like she cared about her job. when I approached and placed my groceries on a belt she was away from register talking to someone else. when I asked her how can I sign-​up for rewards card… she initially said I need to apply and come back later on, then she rang my stuff and pulled application and gave it to me… and start talking to girl on next register…, I had to wait until she was done to get my change and being told to go home to fill up the application.
after I was done there, I filled it up and got my card shortly… the guy who gave me card just handed over it and continued doing whatever he was doing…
customer service SUCKS here, employees need some training on how to behave.

I like this store, I wish we had one in LV. This store is as big as a super walmart, but it it’s a grocery store.

Excellent prices, carrys a lot of different items and a pretty good selection of produce, and the clientele are far more pleasant than Wal-Mart’s.