McDonald’s

Only gave one star because I have to. Rudest employees at any McDonald’s around here. You pull up and say that what do you want? You get to the person taking the money and they only tell you the totals, there is no thank you. I am paying your paycheck so the least you can do is say thank you. You get to the window and they don’t even speak to you. They hand you the food and shut the window. Please tell me how this is costumer service? They are super slow here, and the food is cold. Close this place down.

The cashier didnt know how to upcharge for a caramel mocha on a meal. The manager would not come over because she was filling orders. The cashier started to fill the order with an iced caramel mocha. I stopped her. When i got the drink it was just bitter coffee. When i finally got someone’s attention. They took fifteen minutes because someone had to go to the back to get more mocha. I got my drink and it was still unsweetened. In the meantime, the expediter continues to yell at the front counter because they arent pulling their own milks. The woman also told me my drink was done right but that all the whipped cream probably just melted. I dont know how that would make it less sweet. They were rude, unknowledgable, dirty and completely unorganized. Not what I would expect from McDonalds.

No complaints. Pit stop during a road trip to south Texas. Been here in the past, wasn’t impressed, but def noted for their slowness. They were alright this time. Busy for sure. Drive thru and inside were both packed. Despite my photos, I had captured them just before the rush!
Anyway it’s nice inside now. One of the most modern MCD’s I’ve seen in a while. So props for stepping up their décor game!

This mcds is by far the worst McDonald’s restaurant I have ever eaten at in my entire life. Horrible experience all three times I have eaten here. The service was slow the food was cold and the employees seem to not care about the customer whatsoever. This location should be burned to the ground and replace with a chic-​fil-​a or some other restaurant more deserving of their location! Rant over.

They need new managers. Floor is dirty service is slow and employees are talking on the phone. How can you be this bad?

My expectations for a McD’s aren’t that high… but this place shocked even me. We stopped by for breakfast on a family road trip, big mistake. First of all the ladies room was out of tissue. No biggie, right? We alerted the staff at the counter when we ordered. Surely by the time we finish our meal the situation should be rectified, right? Head to the drink station… very messy with spills & trash, but forgivable during the breakfast rush AAAND they are out of iced tea. I didn’t really want soda, but soda it is. Then we look for a table, there are two open booths. So we have the option of sitting at a booth covered in ketchup, including the seat & the wall or a booth with a sticky, visibly dirty table and a small ant infestation. It took about 10 minutes for our order to come up, not as fast as you’d expect for fast food. But whatevs, it gave us time to search the dining room for a high chair and play a few rounds of «swat the flys off dad’s back». The icing atop the cake came when we stopped by the restroom on our way out. Still no tissue (we brought in some napkins just in case), only one working sink AAAND a trashcan full of vomit.
On this stretch of highway with a McD’s & BK at every exit, save yourself the trouble and stop somewhere else!!!

Do you wonder where the incompetent people work… well wonder no more… I’ve found them for you. While passing through on my way to Austin we decided to grab a quick bite and stopped here. Dear sweet Baby Jesus.
The menu is clearly number and when I asked for the number 3 They gave me a number 5. I asked for no onions and I guess that meant you get nothing because the corrected burger I got came completely naked… that’s right… just bread and meat. Took it back to the counter for the second time and got it back. the meat was way bigger than the bun. I was just too done. My friend ordered the bacon burger that was on the menu and the lady says… so you don’t want bacon… we both looked like what??? He said yea… it’s a bacon burger… that’s what I want. She says, «so are you sure you don’t want the bacon??» At first I thought it was a joke but then realized the look on that baby’s face… she just didn’t get it. I wanted to wash my hands so a worker had her cart in the door going in. I asked if she was done so I could wash my hands… she says yea I am… so I said ok… excuse me and proceeded to walk by her… she stops me and says with an attitude, «sirrrrr I’m cleaning the bathrooms sir.» I stopped and shouted now didn’t I just ask you if you were done. I had had it. I scooped up our food, our drinks, and my buddy and we were out. The lady at the counter said sir don’t forget your food. Lady… we have our food in our hands. Smh
Is it something in the water… idk. My friend was drinking water from the fountain… he was about to take another drink and I knocked it out of his hand. I told him I’m sorry but I just can’t have him hanging with me and being as dumb as they are… we peeled out of there so fast and sprayed gravel all on McDonald’s front doors. RIDICULOUS.
Listen…DON’T STOP HERE!!!

Large and modern. It’s above average.

This morning I drove thru for oatmeal and an iced coffee. I was given a hot coffee (not a huge deal and I didn’t want to wait on them to make my iced coffee) and a bag.
The service was fairly prompt.
But when I arrived at work and set out to eat my oatmeal I found a two inch sliver of plastic bag IN my oatmeal. It was completely stirred in, to the point that I didn’t see it until after I had already taken a bite.
At first it looked like a bandage, but then my coworker and I decided it is probably one of the bags the fruit is kept in.
Obviously, regardless of what the source of the plastic was, this is completely unacceptable. Not only is it unsanitary it is a clear (literally) choking hazard.
I want to enjoy visiting McDonald’s. I really do. But with service like this it’s hard to be a repeat customer these days.

Drving through Waco and stopped at this McDiggity’s since we were starving and had to sit through Waco’s lovely traffic jamb thanks to the people who so cleverly plan out road construction (*insert sarcasm here*)
Anyways enough of me ranting. What makes this MdDonalds a 3 star place in my book? one small feature. In short, if i honestly compared this McDonalds to others it would fail dramatically. I mean, the food is basic McDonalds fare, nothing special really. The bathrooms were disgusting and not maintained. The food took forever and the staff were more interested in gossiping behind the counter instead of actually making the food. It was so bad that i stood at the counter for a few minutes to buy a bottle of water and had a few team members ignore me and walk past before someone actually came to the counter to help me. Also, for some reason if you dine in, they dont seem to believe in using trays for the meals. They treat each order as take out — not a huge issue to me but just seemed strange. If you ever plan on visiting this McDonalds and have kids sorry to let you down but they dont have much in terms of a playplace.
So are you ready for my one small reason this place deserves a 3 star rating? They still carried the limited edition sweet chili sauce for my chicken nuggets. yum! I nearly cried out of sheer happiness! I got addicted to the sauce during the olympics and was nearly heartbroken when they advertised that they were only carrying it during the 2010 olympics. Anyways — thats my report! :)