The Hype

Very nice clean and polite i havent had a problem with them so far. Front desk people are nice and helpful. I’ve definitely had some bad experience with apartments before but this was not one of them.

First of all, you have to take into consideration the fact that this property has gone through THEEE different management companies in the past six months. All without warning the residents about it. I’ve been living in this property for almost 2 years now – I was one of the first people to sign a lease when it first opened and among the first to move in. When I first moved in, the wiring in my apartment was so messed up that it took them a month to fix it – that was a whole month with no AC in the middle of the summer. I had to shower in the dark because half the light switches didn’t work and had no internet. Let’s not even get into how many cockroaches were literally crawling out of the walls. The only reason I renewed after my first year here is because of the low prices for a one bedroom – no way would I have renewed otherwise.
Now with this new management company – the gates have been broken the entire time that they have been in control. There is still no clicker to open the gates. The call box doesn’t work. So I have to get in my car and drive out to the gates to let people into my apartment (that is, if the gate is not broken and sitting wide open). You would think that they would consider the gates and security a priority because this location is in such a bad area – my own car has been broken into twice already. But no. Most nights the gates sit wide open for anyone to enter.
Furthermore the new management company raised the prices by about 50%. Because I am busy and don’t have the time to look/​move to another place I figured I might as well renew, and I had hoped that these new people would be better and worth the price increase. But no. That’s not the case. When I asked them if they would give incentives to renew they told me no. I wanted to wait but I was warned that renewal prices would increase by the end of the year, so I went ahead and renewed. Two weeks later and they’re giving out expensive gifts for people who renew – with no price increase. But does the person that signed first and has been here for over 2 years even after a ridiculous experience and price increase get anything? No. I get told «too bad.» If it weren’t for the fact that I don’t want to pay any penalties on breaking my future lease and prices elsewhere have already increased, I would have done so already. Clearly they’re more than willing to strongarm and mislead their residents. After all their big talk I have yet to see any improvements in the property.
I guess I’ll be stuck here for one more year. It’s not worth the price. If anything it’s always loud during football season because the stadium is so close. It’s impossible to drive in and out of your apartment on game day, and any day there’s an event at the stadium – which is often. The closet in the one bedroom is about the size of a shoebox – I had to buy my own dresser and install shelves in the bathroom to fit my clothes. There’s no counter space in the bathrooms, so I had to buy more stuff to try and organize that. There’s barely any storage space in the kitchen – they don’t even have drawers, I had to install my own.
In conclusion, it looks like I’ll be stuck here one more year. I like my apartment – now that I’ve made all the upgrades to it myself. But aside from my little apartment, I am not happy with my experience here. I am not happy with the way things are being handled. And I will not recommend this business to my friends. I had truly hoped this new management would provide a better living experience. Unfortunately, it seems that will not be the case.

The management recently changed at this apartment complex, and it has been fantastic. We had several issues when we moved in, but they came the same day we reported them and fixed all of them. Upon moving in we were given an entire itemized list of everything we needed in order to not be charged when we move out. The staff is friendly and helpful. I definitely recommend staying here. While the complex is clearly dated, they have completely redone it and made it a fantastic place to live.