ZiZi Pedispa & Nails

So, I went with a friend and we both got a manicure (the woman that did her nails was too rough and sliced her cuticle, making her bleed). I wanted oval shaped acrylics. What I got is very weirdly shaped nails and all different lengths. The man who did my nails didn’t talk other than asking what shape I wanted but he wasn’t rude, kinda friendly. He was incredibly rough on my cuticles though. And I am a bit peeved that he didn’t even cut my nails before starting so I can clearly see my nails under the acrylic. The paint job was shoddy as well. But honesty I’ll probably take them off in a few days cause they’re kinda ugly. It’s actually the first time I had my nails done in years and I guess there was a reason for that because I’ve never found a place in Waco that offer decent manicures. Everyone was pretty friendly though so I might try going back once more.

I got a pedicure and manicure on two separate occasions by two different technicians. I was not happy with either one. The massage included in the pedi was the only good thing. She cut my toe nails so close they hurt the next day and she rounded them! (Ingrown toe nail just waiting to happen)! The nail polish was sloppy and started chipping off in 3 days. The manicure was terrible. He gave my nails such an odd shape even though I asked for oval. It was an overlay manicure that started lifting and chipping within two days! Also there was no «manicure» included! He did nothing to my cuticles. Just soak, wash your hands and then gel overlay… a crappy one at that! Never again.

Always satisfied and they do a great job on manicures. The eye brow lady needs to work on her game a little bit, but all in all this place is very affordable, they are very polite, and do a great job!

I was very disappointed with the service here, which is a shame because they are so close to a few places I frequent. This would’ve been a nice place for me to go too but I’ll continue going to Oasis in Hewitt. It’s definitely worth the drive. I walk in and initially ask for an eyebrow wax, pretty simple. They say it will be 2 minutes; I can clearly see the technician has just started putting acrylic on the a customer’s nails. 4minutes later, I ask how much longer and whom, I believe is the manager says just a few minutes. I let me know I can go tan first and be back in about 10 — 15 minutes, and ask will I be able to get in as in 15 minutes right away. He says yes. I got tan, come back and the technician is still doing nails. I’m told it will be 3 minutes. I agree and 6 minutes pass. The technician gets up and escorts me to the back room, ASKS ME TO LAY DOWN AND RELAX and lets me know she will be just a few minutes, I say ok and another 3 minutes pass. While I’m in the room I look at the table they wanted me to lay on. The sheet itself is covered in other people’s plucked hairs and a few stains, in addition she didnt even change the large sheet of butcher paper, you can clearly see someone else’s body imprints where they laid previously. I decide, ITS TIME TO GO and NOW!
1. If a service is going to take 30 minutes, let the client know. Dont say its going to be 2 and expect the client should wait any longer than the 2 minutes. If they gave me an accurate time of when I would be serviced then I would’ve gone an done a few other things or came back at a different time or even a different day. Please don’t embellish time frames to customers to get hem to make a commitment and stay. My time is valuable and I don’t want to waste it sitting around when the expectation was set of a waiting time of only 2 minutes.
2. PLEASE CLEAN the waxing areas after someone uses them. Change the sheet each time someone lays on them OR get rid of the sheet and just disinfect the table with a cleanser and paper towel and then pull down the butcher paper so the client has a clean and safe place to lay down. It’s just good sanitary practice and show your client you actually care about them.
The front entrance looks really nice and clean but when the back areas look the way this did I would not trust any instruments or tools used here. A clean and safe environment is obviously not their number one priority and when you spend money at any establishment, especially an establishment that is supposed to be relaxing, the last thing you want to think about is if they had enough care to properly sanitize the environment.
I will not be going back here.

My gel nails are chipping 5 days after getting them done. Also, during my visit one of the men kept hovering over the lady doing my nails, totally uncomfortable. Will not be returning.

Was very disappointed with the service here. Felt very rushed, did not let my feet soak for even a few minutes. The lady who did my pedicure did not speak any english and had to get someone any time I had a question.
Felt their prices were higher than most places in Waco, for the services they
offered.

I am highly disappointed, I don’t like my nails and I couldn’t even tell the lady I hated them because she doesn’t speak English, all I did was gel and they are bulky and uneven. It’s more frustrating to say thinner thinner and she’s like ok and does them thicker. I don’t want to try anyone else in the shop for the sake of I can’t get what i want.

This is the place to go in Waco for pedicures! Very clean, well lit and always enough staff for their busy salon!
I usually get a $ 35 pedicure, rose scent or lavender and wild flowers! Includes hot stone massage and a perfect sugar scrub.
The staff is always friendly, happy to be there and frequently has return customers.
So they lost a star because their shellac manicure will last exactly 10 days before it begins to peel and lift and sometimes the heavier guy will rush through your treatment.

I love this nail salon. I just went the day before Valentine’s Day to get a mani/​pedi. I got the Milk and Honey pedi for $ 45 and it was the best pedicure I’ve ever had. The nail tech was so nice and was very attentive to the water temperature and if I needed anything. I got a fill in and polish change on my nails and she did an amazing job. I am new to the area and went to Nail Seasons before Zizi; big mistake. I won’t go anywhere else to have my nails done. This place is wonderful. The salon is clean, relaxing, and the nails techs are very nice.

I went to zizi spa for my third time, the first few experiences are ok, once they offered me wine during my pedicure which was nice. Today I got a shellac manicure. I was in and out in 25 Minutes, that included picking a color! He rushed me through picking a color and kept taking the color cards away from me. It was the most rushed, unrelaxing, harsh manicure I have EVER had. The man doing my nails was rude and not even slightly gentle or concerned with providing a nice experience.
I will NEVER return to zizi spa again, and would not recommend it to anyone. It was a horrible waste of my $ 30.

Great little spa! Friendly and professional staff very courteous. Has a wide range of treatments that is a pro as most places only have limited choices. Highly recommend this place to local Waco patrons. I was visiting family and took my mother here for a birthday treat. Coming from Orange County California this place was better than most top notch spas out there. Worth a try :)

Had my nails done at a different place last night. It was awful! ZiZi did a wonderful job fixing the mess. Very nice place. It well be my new nail salon home

Best nail place in Waco! Seriously. Been a Baylor student for the last three years and every place in Waco has disappointed. I am now a loyal zizi customer. They put four coats of shellac on my nails! Both the pedicure and manicure looked great. All of my friends love this place now too. They also have the best shellac selection I’ve seen, so many colors! And it’s cheap. $ 55 for shellac and pedicure.